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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9976 Views
  • 3 replies
  • 9 likes
  • Security
  • 9976 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497627 Views
  • 982 replies
  • 112 likes
  • Account
  • 497627 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214367 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214367 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122828 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122828 Views
  • 72 replies
  • 12 likes

Lost Playlists when 2nd account created. PLEASE HELP!

Hi, My original spotify account was created via my Facebook Account and I formed three main playlist titled Chillness, Progresssive/Vocal, and ^_^. When I had created a second account I signed up for an actual Spotify Account with the username iloveg...

  • Casual Listener
  • Hi,   My original spotify account was created via my Facebook Account and I formed three main playlist titled Chillness, Progresssive/Vocal, and ^_^. When I had created a second account I si...
  • Taylor
  • Community Legend
  • 259 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 259 Views
  • 2 replies
  • 0 likes

iPad Unlimited subscription misleading

I just purchased an "unlimited" plan for my iPad...I looked at the different plans and it appeared as though I would be able to search and play and at the very least save a song to a playlist. You know, stream music and save what I like. Like it impl...

  • Newbie
  • I just purchased an "unlimited" plan for my iPad...I looked at the different plans and it appeared as though I would be able to search and play and at the very least save a song to a playlist. You kn...
  • jennpete
  • Newbie
  • 434 Views
  • 4 replies
  • 1 likes
  • 434 Views
  • 4 replies
  • 1 likes

I don't want to pay

Hi, my name is Alessandro. Two hours ago I became a new Spotify member. My status is: "You are registered to Spotify Premium until 2013-09-03. Then, your account will become a Spotify Free account." What does it mean? I don't want to pay anything. Pl...

  • Newbie
  • Hi, my name is Alessandro.   Two hours ago I became a new Spotify member.   My status is: "You are registered to Spotify Premium until 2013-09-03. Then, your account will become a...
  • meahtenoha
  • Spotify
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! Web page wont load

So i have spotify downloaded on my macbook pro and i wanted to upgrade to premium so i went to the website and the home page worked fine and when i click on the choose prduct page the banner and everything loads but no content. Just realised i have p...

  • Casual Listener
  • So i have spotify downloaded on my macbook pro and i wanted to upgrade to premium so i went to the website and the home page worked fine and when i click on the choose prduct page the banner and ever...
  • emy
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • 792 Views
  • 2 replies
  • 0 likes

Your country does not match the one set in your profile

I am yet another person having difficulties with my country "not matching". However, when I go in to change it on my Mac, it already states "United Kingdom", which is where I moved to from the USA. I have tried quitting, starting back up, uninstallin...

Screen Shot 2013-09-01 at 12.18.29 PM.png Screen Shot 2013-09-01 at 12.19.28 PM.png
  • Casual Listener
  • I am yet another person having difficulties with my country "not matching". However, when I go in to change it on my Mac, it already states "United Kingdom", which is where I moved to from the USA. I...
  • Liam
  • Community Legend
  • 945 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 945 Views
  • 3 replies
  • 0 likes

Gift Card Issues

hi, I bought a €10 gift card to try Spotify Premium. Now, activating was very easy, until I found out I had activated it with the wrong account.. I have two accounts, and I was logged in with the old account while activating. Is there anything I can ...

  • Newbie
  • hi,  I bought a €10 gift card to try Spotify Premium.  Now, activating was very easy, until I found out I had activated it with the wrong account.. I have two accounts, and I was logg...
  • Liam
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

On Spotify Premium and still hearing adverts!

Hello, I am hoping for some help- I subscribed to Premium a couple of months ago but my laptop wasnt very good so hardly used it. Just got a new one and started using Spotify properly, only I am getting adverts every few songs and I thought that shou...

  • Newbie
  • Hello,   I am hoping for some help- I subscribed to Premium a couple of months ago but my laptop wasnt very good so hardly used it. Just got a new one and started using Spotify properly...
  • user-removed
  • Not applicable
  • 1461 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 1461 Views
  • 2 replies
  • 0 likes

Problem with the payment for Premium.

Hi there, I have a spotify account not connected with facebook. Currently I stay in Germany and tried to pay for my Premium membership with a polish card. I have changed the country to Poland here: https://www.spotify.com/pl/get-spotify/go/premium/ ....

  • Casual Listener
  • Hi there,   I have a spotify account not connected with facebook. Currently I stay in Germany and tried to pay for my Premium membership with a polish card. I have changed the country to Pol...
  • Liam
  • Community Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 288 Views
  • 3 replies
  • 0 likes

Help! How do I get back on my original Spotify Account (from facebook sync)?

When I first signed up for spotify, I synced my account with my facebook and so basically my email account on spotify would automatically link me to my facebook account. The playlists I had with that email account (let's call it xyz@yahoo.com <-- I d...

  • Newbie
  • When I first signed up for spotify, I synced my account with my facebook and so basically my email account on spotify would automatically link me to my facebook account. The playlists I had with that...
  • Taylor
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
  • 389 Views
  • 1 replies
  • 0 likes

Account linked with other/wrong facebook account

My account is linked with the wrong facebook account. I have tried disconnecting and reconnecting and entering my info, but it still shows a friend's facebook name. How do I go about fixing this?

  • Casual Listener
  • My account is linked with the wrong facebook account. I have tried disconnecting and reconnecting and entering my info, but it still shows a friend's facebook name.   How do I go about fixin...
  • Liam
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
  • 360 Views
  • 1 replies
  • 0 likes

All of my playlists are gone

I was listening to my playlists yesterday and when I went to go listen later that day, all of my playlists were gone. My email is brombese@gmail.com, I'm a premium member and I REALLY miss my music I haven't deleted any of them and I've tried logging...

  • Newbie
  • I was listening to my playlists yesterday and when I went to go listen later that day, all of my playlists were gone. My email is brombese@gmail.com, I'm a premium member and I REALLY miss my music �...
  • Taylor
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
  • 177 Views
  • 1 replies
  • 0 likes

Spotify-account for our sports team. Facebook: Admin rights, but no password

Hey together! I am using spotify for myself and usually log on via my own facebook-account. Now I'm also a DJ for our local sports team. They have got their own facebook page to post their stuff. I'd like to run another spotify account for this team,...

  • Casual Listener
  • Hey together!   I am using spotify for myself and usually log on via my own facebook-account. Now I'm also a DJ for our local sports team. They have got their own facebook page to post the...
  • meahtenoha
  • Spotify
  • 431 Views
  • 3 replies
  • 0 likes
  • 431 Views
  • 3 replies
  • 0 likes

Paying For Premium, Only Getting Free Service

I have been paying for premium service for the past few months and everything was fine until today when tried to install spotify onto macbook. Now I appear to have free service only. I don't use facebook to log in - I use username and password. Could...

  • Casual Listener
  • I have been paying for premium service for the past few months and everything was fine until today when tried to install spotify onto macbook. Now I appear to have free service only. I don't use face...
  • meahtenoha
  • Spotify
  • 260 Views
  • 4 replies
  • 0 likes
  • Premium
  • 260 Views
  • 4 replies
  • 0 likes

Can't log in to Desktop Spotify

Hi, I have been using Spotify for a couple of months now, with some issues. About a week ago it wouldn't let me play any of my songs or playlists because I had run out of 'free plays' after searching the internet I came to the conclusion that I shoul...

  • Visitor
  • Hi,   I have been using Spotify for a couple of months now, with some issues. About a week ago it wouldn't let me play any of my songs or playlists because I had run out of 'free plays' after ...
  • meahtenoha
  • Spotify
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Dual Account

I have a UK and US account. Can I access my UK account if I sign up for Premium?

  • Newbie
  • I have a UK and US account. Can I access my UK account if I sign up for Premium?
  • Liam
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Cancelled subscription however was still charged!

Hi, I was on the premium 30 day trial on Spotify and cancelled my subscription the day before the trial ended as I do not intend to use Spotify premium anymore. However 2 days after the trial ended I was charged 11.99 AUD as if my trial had never bee...

  • Newbie
  • Hi,   I was on the premium 30 day trial on Spotify and cancelled my subscription the day before the trial ended as I do not intend to use Spotify premium anymore. However 2 days after the tr...
  • Liam
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Can I enter gift card # during 30-day premium trial?

I just signed up for the 30-day premium trial today. I have a physical Spotify gift card($10) that I bought at Kroger grocery store. If I enter that gift card number into my account today, how will that affect the 30-day premium trial? Or should I ju...

  • Newbie
  • I just signed up for the 30-day premium trial today.   I have a physical Spotify gift card($10) that I bought at Kroger grocery store.   If I enter that gift card number into my acc...
  • Liam
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium
  • 260 Views
  • 1 replies
  • 0 likes

Deactivated My Facebook - Lost My Spotify Premium Account

I want my Facebook account deactivated but now I can't use Spotify. I have a free trial right now but how will I get my Spotify Premium account back? I lost all my track lists and music I foun here. I also just paid on Aug 24th. Please help!

  • Newbie
  • I want my Facebook account deactivated but now I can't use Spotify. I have a free trial right now but how will I get my Spotify Premium account back? I lost all my track lists and music I foun here. ...
  • Liam
  • Community Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Upgrading to Premium Movistar error invoice - Spain

Hi! Today I upgraded to Spotify Premium through Movistar (Spanish Mobile Operator ) but I just check my invoice from my account to see if I have cancelled correctly Spotify Unlimited and it appears a new Spotify Premium invoice without 40% discount. ...

  • Newbie
  • Hi!   Today I upgraded to Spotify Premium through Movistar  (Spanish Mobile Operator ) but I just check my invoice from my account to see if I have cancelled correctly Spotify Unlimited...
  • Sam
  • Spotify
  • 450 Views
  • 3 replies
  • 0 likes
  • Premium
  • 450 Views
  • 3 replies
  • 0 likes

Spotify Raised My Monthly Subscription Cost with out Notification.

Spotify Raised My Monthly Subscription Cost with out notification.... I emailed them and they solution? Delete my account if I didn't like it. I laughed when I read it! - They said in the agreement they would contact me if any price change.. Why didn...

  • Casual Listener
  • Spotify Raised My Monthly Subscription Cost with out notification.... I emailed them and they solution? Delete my account if I didn't like it.  I laughed when I read it!       - ...
  • Sam
  • Spotify
  • 823 Views
  • 7 replies
  • 0 likes
  • 823 Views
  • 7 replies
  • 0 likes