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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14634 Views

7 replies

11 likes

Security
  • 14634 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

551800 Views

991 replies

115 likes

Account
  • 551800 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130936 Views

74 replies

12 likes

Account
Login
Premium
  • 130936 Views
  • 74 replies
  • 12 likes

PayPal account charged

My PayPal account was charged, I did not link my PayPal debit card or my PayPal account to spotify. I download Spotify for my ipod, but then I deleted it... My transaction number is 1KY45385W0119250F. If I could just get my money back and my Spotify ...

Newbie

My PayPal account was charged, I did not link my PayPal debit card or my PayPal account to spotify. I download Spotify for my ipod, but then I deleted it... My transaction number is 1KY45385W0119250F...

user-removed

Not applicable

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

lost tons of music

my credit card info was stolen and after canceling the card, realized my spptify account was set to auto pay each month. All of my music was lost when the payment didnt go through. I searched everywhere for a way to contact Spotify but had no luck. F...

Newbie

my credit card info was stolen and after canceling the card, realized my spptify account was set to auto pay each month. All of my music was lost when the payment didnt go through. I searched every...

Jonahman10

Roadie

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Facebook account deleted and now i need to transfer prenium account to this account

Hello, I deleted my facebook account for personal reasons, but my account prenium spotify been linked to this account. Now I pay for nothing and I can't stop the subscription because I can't connect to my spotify account without my old facebook accou...

Newbie

Hello, 🙂   I deleted my facebook account for personal reasons, but my account prenium spotify been linked to this account. Now I pay for nothing and I can't stop the subscription because I ...

Joe

Community Legend

225 Views

1 replies

0 likes

Account
Premium
Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Payment problems!

I got charged twice this month and canceled my premium account before the first of the month and I want my money back!!!!!!!!!!!!!

Newbie

I got charged twice this month and canceled my premium account before the first of the month and I want my money back!!!!!!!!!!!!!

user-removed

Not applicable

331 Views

1 replies

0 likes

Account
  • 331 Views
  • 1 replies
  • 0 likes

Help

Why dont you help me u have charge me twice i want money back why dosent anyone answer me, bull**bleep** spotify

Casual Listener

Why dont you help me u have charge me twice i want money back why dosent anyone answer me, bull**bleep** spotify

Joe

Community Legend

748 Views

8 replies

0 likes

Premium
  • 748 Views
  • 8 replies
  • 0 likes

Subscription Error

Keep getting Student discount This feature is currently unavailable. Please try again later. Any Fix?

Casual Listener

Keep getting Student discount This feature is currently unavailable. Please try again later.   Any Fix?

Joe

Community Legend

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

forgotten log in details

Hello, my dad has forgotten his log in details. He obviously can't reset his password as he can't remember the email he used. How can this be rectified?

Casual Listener

Hello, my dad has forgotten his log in details. He obviously can't reset his password as he can't remember the email he used. How can this be rectified?

guzz316spotify

Casual Listener

358 Views

2 replies

0 likes

  • 358 Views
  • 2 replies
  • 0 likes

Renewal of premium subscription

Hi..My premium subscription will be expired 9/22. I'm in Europe right now and I'm going to stay here for a couple of months and I don't want to use my c.c that you have in your system. I have a friend in MA USA and he can send a check (named Kostas K...

Newbie

Hi..My premium subscription will be expired 9/22. I'm in Europe right now and I'm going to stay here for a couple of months and I don't want to use my c.c that you have in your system. I have a frien...

Joe

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

log me out please!!

i let my friend borrow my account and now she refuses to log out! I simply need to be logged out of all devices so I can have it all to myself.

Newbie

i let my friend borrow my account and now she refuses to log out! I simply need to be logged out of all devices so I can have it all to myself. 🙂

Joe

Community Legend

238 Views

1 replies

0 likes

Premium
  • 238 Views
  • 1 replies
  • 0 likes

Charged for Premium, registered as Free

Dear Spotify,

Up until 8 months ago I was registered as a Premium user. Arond then, my credit card expired and I no longer renewed my payment information.

I recently decided to renewe my information and re-upgrade to Spotify Premium. I have now been c...

Casual Listener

Dear Spotify,<br><br>Up until 8 months ago I was registered as a Premium user. Arond then, my credit card expired and I no longer renewed my payment information. <br><br>I rec...

Joe

Community Legend

302 Views

3 replies

0 likes

Other
Premium
Subscription
  • 302 Views
  • 3 replies
  • 0 likes

Card was charged, but i still went back to spotify free

Hello Guys! I'm a User from Germany that now uses Spotify-premium for about 3/4 of a year. I just recently got the "we couldn't charge your Card"-Message and shortly after went down to Spotify-Free. The thing is: The money was paid and we didn't chan...

Casual Listener

Hello Guys! I'm a User from Germany that now uses Spotify-premium for about 3/4 of a year. I just recently got the "we couldn't charge your Card"-Message and shortly after went down to Spotify-Fr...

Joe

Community Legend

282 Views

3 replies

0 likes

  • 282 Views
  • 3 replies
  • 0 likes

Hide I've been listening to from the profile

Hej I've unchecked all the boxes under the profile heading but still I cant seem to get rid of the Ive been listening to... What can I do?

Casual Listener

Hej   I've unchecked all the boxes under the profile heading but still I cant seem to get rid of the Ive been listening to... What can I do?

b11

Casual Listener

1023 Views

2 replies

1 likes

  • 1023 Views
  • 2 replies
  • 1 likes

Settings???

Is there a way to adjust settings? I don't want Spotify to automatically open when I turn on my computer. It is REALLY slowing it down and I am ready to remove it from my laptop.

Newbie

Is there a way to adjust settings?  I don't want Spotify to automatically open when I turn on my computer.  It is REALLY slowing it down and I am ready to remove it from my laptop. 

Joe

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Accidently deleted my playlist

I accidently deleted my playlist named "Playlist 1" on September 7. 2013 around 9:40 p.m. Pacific time. I spent many hours creating the playlist. It would mean a lot if somebody can recover it for me, i used the playlist everyday.

Newbie

I accidently deleted my playlist named "Playlist 1" on September 7. 2013 around 9:40 p.m. Pacific time. I spent many hours creating the playlist. It would mean a lot if somebody can recover it for me...

Joe

Community Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

I forgot my password AND I'm no longer on Facebbok

So here is the problem. I would like to use my Spotify account, but I forgot my password. When I click on the option "I forgot my password", on Spotify, the link just redirects me to a message asking me to find out my password on Facebook preferences...

Casual Listener

So here is the problem.   I would like to use my Spotify account, but I forgot my password.   When I click on the option "I forgot my password", on Spotify, the link just redirects ...

prbalbontin

Casual Listener

406 Views

2 replies

1 likes

  • 406 Views
  • 2 replies
  • 1 likes

Solved!! Renewal of premium subscription

HeyMy spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time happening and only way i could get premium was to start...

Casual Listener

Hey My spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time ha...

Joe

Community Legend

13647 Views

14 replies

0 likes

  • 13647 Views
  • 14 replies
  • 0 likes

Change of Details

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

Newbie

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

Joe

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Please Help?

Hey guys, so I'm having a bit of a problem.On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up! He hasn't been on to see it or delete it. I guess it shows how much he actually goes on Spotify Anyway, does a...

Newbie

Hey guys, so I'm having a bit of a problem. On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up!  He hasn't been on to see it or delete it. I guess i...

Joe

Community Legend

212 Views

1 replies

0 likes

Account
  • 212 Views
  • 1 replies
  • 0 likes

Can't log in - spotify/facebook credentials not recognised.

Hi all, Bit confused with this one so I will try and be clear as possible. I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in credentials (it normally doesn't) and proceeded to not let me log in and wo...

Casual Listener

Hi all,   Bit confused with this one so I will try and be clear as possible.   I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in cr...

Peter__

Community Legend

3247 Views

6 replies

0 likes

  • 3247 Views
  • 6 replies
  • 0 likes

Solved!! Separate Spotify & Facebook Accounts

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work. I do not use my facebook account nor do I want to... just use it to read about my family. I think I've only commen...

Casual Listener

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work.  I do not use my facebook account nor do I want to... just...

Peter__

Community Legend

17588 Views

15 replies

1 likes

  • 17588 Views
  • 15 replies
  • 1 likes