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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4009 Views
  • 0 replies
  • 9 likes
  • Security
  • 4009 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 461971 Views
  • 974 replies
  • 110 likes
  • Account
  • 461971 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204432 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204432 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112425 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112425 Views
  • 72 replies
  • 12 likes

Solved!! Spotify gift card not working

Hi there, I just purchased a sportify card with 300DKK on it. I then went to redeem it, and it told me that the code was invalid. I will take a picture of my card and send it to a customer service representant if that is requested. This bugs me alot,...

  • Casual Listener
  • Hi there,   I just purchased a sportify card with 300DKK on it. I then went to redeem it, and it told me that the code was invalid. I will take a picture of my card and send it to a custom...
  • william_endler
  • Regular
  • 1508 Views
  • 4 replies
  • 0 likes
  • 1508 Views
  • 4 replies
  • 0 likes

Payment

My creditcard is block is there a order way to pay my spotify?

  • Newbie
  • My creditcard is block is there a order way to pay my spotify?
  • Peter__
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Im unable to use my spotify premium..

Hi spotify Im having a whole lot of problems with spotify premium... My facebook profile got locked and now im unable to login to spotify.. I know my username is 113875721 and it belongs to the email: [Snip-Email(Privacy)-Peter] Then I tried to login...

  • Regular
  • Hi spotify Im having a whole lot of problems with spotify premium...  My facebook profile got locked and now im unable to login to spotify.. I know my username is 113875721 and it belongs t...
  • Peter__
  • Community Legend
  • 2548 Views
  • 10 replies
  • 0 likes
  • 2548 Views
  • 10 replies
  • 0 likes

Accidentally deleted my playlist. Please help!

Hey everyone! My gecko's jumping around has resulted in my "Industrial/Darwave/EBM/Rock/Metal Awesomeness" being accidentally deleted. The playlist had hundreds of songs on it, and there's no way I can remember them all off my heart. Please help me r...

  • Casual Listener
  • Hey everyone! My gecko's jumping around has resulted in my "Industrial/Darwave/EBM/Rock/Metal Awesomeness" being accidentally deleted. The playlist had hundreds of songs on it, and there's no way I c...
  • MichaelJerzak
  • Composer
  • 207 Views
  • 3 replies
  • 0 likes
  • 207 Views
  • 3 replies
  • 0 likes

Solved!! my facebook account is connected to my friend's spotify premium account

Hello! A while ago my friend logged into spotify on my iPhone to play some music, his username is "beherenow" (his name is Tim Gisslen, he's on facebook). When I recently installed spotify on my laptop and tried to log in using my OWN facebook creden...

  • Newbie
  • Hello!   A while ago my friend logged into spotify on my iPhone to play some music, his username is "beherenow" (his name is Tim Gisslen, he's on facebook). When I recently installed spotify...
  • mgrabois11
  • Casual Listener
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Difficulty Activating Giftcards?

I bought two Spotify gift cards today, with the intent of upgrading to premium for the next two months. However, upon entering their codes on www.spotify.com/redeem I received the message, “The Premium code you entered is invalid. Please check that y...

  • Newbie
  • I bought two Spotify gift cards today, with the intent of upgrading to premium for the next two months. However, upon entering their codes on www.spotify.com/redeem I received the message, “The Premi...
  • user-removed
  • Not applicable
  • 724 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 724 Views
  • 3 replies
  • 0 likes

Recover deleted playlist

I see there's already a solution and I'm wondering if it's possible to get the same solution for the "music for robot ears only" playlist I just accidentally deleted. It showed the name of a previously deleted playlist and when I deleted it again it ...

  • Casual Listener
  • I see there's already a solution and I'm wondering if it's possible to get the same solution for the "music for robot ears only" playlist I just accidentally deleted. It showed the name of a previous...
  • Peter__
  • Community Legend
  • 1191 Views
  • 5 replies
  • 0 likes
  • 1191 Views
  • 5 replies
  • 0 likes

Remove my account

Hi. I really want to cancel my Spotify account. Do not know why I can´t do it by my self ore why it takes sutch a long time fore you to answer me on my hotmail request. Please help me as soon as possible.

  • Visitor
  • Hi.  I really want to cancel my Spotify account. Do not know why I can´t do it by my self ore why it takes sutch a long time fore you to answer me on my hotmail request. Please help me ...
  • Peter__
  • Community Legend
  • 451 Views
  • 5 replies
  • 0 likes
  • 451 Views
  • 5 replies
  • 0 likes

prepaid not 30 days?

Hi, first thanks, love Spotify. Second: I bought 2 x 10 Eu prepaid card and used this for 30 days premium use starting on 28th december. Gave my dad one for his birthday and activated mine several hours later when arriving home. Date: 2012-12-28 22:4...

  • Casual Listener
  • Hi, first thanks, love Spotify.   Second: I bought 2 x 10 Eu prepaid card and used this for 30 days premium use starting on 28th december. Gave my dad one for his birthday and activated mine...
  • Adam
  • Roadie
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Offline Devices Reset

Hi, I recently set up three devices on my Premium Account. I added my ipad but have found there is a conflict with my iphone bluetooth connection in the car. I would like to reset the account so that I can add my phone instead of my ipad. Thanks! Dav...

  • Casual Listener
  • Hi, I recently set up three devices on my Premium Account. I added my ipad but have found there is a conflict with my iphone bluetooth connection in the car. I would like to reset the account so th...
  • Adam
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

can't log in

I can log in here but if I try to use the web player or the downloaded version it rejects my password. I have tried changing my password many times and it also knows my email. Anyone have ideas?

  • Newbie
  • I can log in here but if I try to use the web player or the downloaded version it rejects my password. I have tried changing my password many times and it also knows my email. Anyone have ideas?
  • Adam
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Subscription downgrade completely reset EVERYTHING

There must have been an issue with the card used for my subscription, as I was suddenly downgraded to a free sub last night. This appears to have totally resest everything. I had to log back in completelyI wasn't able to stay logged in unless I took ...

  • Visitor
  • There must have been an issue with the card used for my subscription, as I was suddenly downgraded to a free sub last night. This appears to have totally resest everything.    I had to lo...
  • Adam
  • Roadie
  • 1003 Views
  • 13 replies
  • 0 likes
  • 1003 Views
  • 13 replies
  • 0 likes

Lost premium code receipt

Yesterday my mother bought me 2 spotify card worth of €30,- each but i only received the card, then I found out that you need the code on the receipt , I also found out that she threw it away.Now I have two card that aren't worth anything what should...

  • Casual Listener
  • Yesterday my mother bought me 2 spotify card worth of €30,- each but i only received the card, then I found out that you need the code on the receipt , I also found out that she threw it away. Now I...
  • Greg
  • Roadie
  • 3937 Views
  • 6 replies
  • 1 likes
  • 3937 Views
  • 6 replies
  • 1 likes

Two Accounts, Can't access main account!

I am panicking! I made one spotify account with my facebook, but then made another one with just an email/not with facebook. I rarely/never use the one that is not linked to facebook, and today when I tried to log in with my normal facebook account i...

  • Newbie
  • I am panicking! I made one spotify account with my facebook, but then made another one with just an email/not with facebook. I rarely/never use the one that is not linked to facebook, and today when ...
  • MichaelJerzak
  • Composer
  • 633 Views
  • 6 replies
  • 0 likes
  • 633 Views
  • 6 replies
  • 0 likes

i want my old account back and to get rid of the new one i connected with facebook

my problem is that i used a facebook account to start out with (user:122575905) and i accidently linked my new account to my facebook (user:alexd12358797) can anyone help me?

  • Casual Listener
  • my problem is that i used a facebook account to start out with (user:122575905) and i accidently linked my new account to my facebook (user:alexd12358797) can anyone help me?
  • MichaelJerzak
  • Composer
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Add album as playlist for offline sync in web player?

Hello In the Spotify web player, I searched for and found an album - https://play.spotify.com/album/0TCJSB9oN9pIHOuAQRpiUg (Nine Inch Nails, Pretty Hate Machine, if it matters at all). As I'm never going to listen to music on the PC, I would like to ...

Bildschirmfoto 2012-12-17 um 22.07.27.png
  • Casual Listener
  • Hello   In the Spotify web player, I searched for and found an album - https://play.spotify.com/album/0TCJSB9oN9pIHOuAQRpiUg (Nine Inch Nails, Pretty Hate Machine, if it matters at...
  • MichaelJerzak
  • Composer
  • 1274 Views
  • 2 replies
  • 1 likes
  • 1274 Views
  • 2 replies
  • 1 likes

Muse - the most popular tracks at the top

Tried to post this in BUGS section but seems that bugged to me (cant creat post there) I post on here Muse at the top has be highjacked but some dance crap its clearly a bug - wondering if anyone else sees this? Just go to Muse and you will see EDIT:...

  • Music Fan
  • Tried to post this in BUGS section but seems that bugged to me (cant creat post there)  I post on here  Muse at the top has be highjacked but some dance crap its clearly a bug - wonderin...
  • MichaelJerzak
  • Composer
  • 183 Views
  • 1 replies
  • 1 likes
  • Premium
  • 183 Views
  • 1 replies
  • 1 likes

Cannot login into Spotify for iPad through Facebook

I have an iPad and I just redownloaded the app to it. I attempt to login thru Facebook like I normally do, but it says, "Hi there, connect your Facebook account using your Spotify credentials". Huh? I don't have Spotify creds--I use Facebook! I tried...

  • Newbie
  • I have an iPad and I just redownloaded the app to it. I attempt to login thru Facebook like I normally do, but it says, "Hi there, connect your Facebook account using your Spotify credentials". Huh? ...
  • Joelbrave
  • Casual Listener
  • 1094 Views
  • 3 replies
  • 1 likes
  • 1094 Views
  • 3 replies
  • 1 likes

Premium to unlimited and back.

I've accidently change my Premium account to unlimited, now I can't seem to chnage it back. Can anyone help please.

  • Newbie
  • I've accidently change my Premium account to unlimited, now I can't seem to chnage it back.  Can anyone help please.
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 201 Views
  • 1 replies
  • 0 likes

Samsung smart tv

I'm trying to login to my account on Samsung smart tv. I'm getting a message, There seems to be an issue with your account. Please go to spotify to create your account. Is there a way to see how many devices I have downloaded spotify to and what is t...

  • Newbie
  • I'm trying to login to my account on Samsung smart tv.  I'm getting a message, There seems to be an issue with your account.  Please go to spotify to create your account.  Is there a w...
  • Peter__
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes