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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 370 Views
  • 0 replies
  • 6 likes
  • Security
  • 370 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439132 Views
  • 970 replies
  • 108 likes
  • Account
  • 439132 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195007 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195007 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106745 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106745 Views
  • 70 replies
  • 11 likes

Erase devices

Erase my devices please!

  • Newbie
  • Erase my devices please!
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Premium
  • 223 Views
  • 1 replies
  • 0 likes

account payment

A 10.79 charge posted to my account but I cannot use premium. Need help.

  • Casual Listener
  • A 10.79 charge posted to my account but I cannot use premium.  Need help.
  • Peter__
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Spotify premium gift cards

Hi! I'm on vacation in Denmark but i live in Norway, and my spotify premium just expired. I usually buy gift cards to get spotify premium, so I bought one on a store here. The problem is, when i entered the code, it said that I wasn't able to use it ...

  • Casual Listener
  • Hi! I'm on vacation in Denmark but i live in Norway, and my spotify premium just expired. I usually buy gift cards to get spotify premium, so I bought one on a store here. The problem is, when i ente...
  • Peter__
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! signed up for the free version through FB and now being charged 9.99?

so i signed up to use spotify for free through FB. didnt know there was guna be a hidden fee or something for 9.99. what can i do about this? i did not sign up for premium unless someone hacked my account.

  • Casual Listener
  • so i signed up to use spotify for free through FB. didnt know there was guna be a hidden fee or something for 9.99. what can i do about this? i did not sign up for premium unless someone hacked my ac...
  • Peter__
  • Community Legend
  • 761 Views
  • 6 replies
  • 0 likes
  • 761 Views
  • 6 replies
  • 0 likes

Wrong Account Charged

I just registered for Spotify Premium with a new card but instead of using the new card they took the payment using the card I registered for my free trial with....but I cancelled that subscription. I need the charge taken off of my account, help som...

  • Casual Listener
  • I just registered for Spotify Premium with a new card but instead of using the new card they took the payment using the card I registered for my free trial with....but I cancelled that subscription. ...
  • acarroll94
  • Casual Listener
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

2 people using 1 account

Is there any plans to allow 2 devices to use the one account simultaneously. My daughter is getting to the age where she is getting into her music and wants to listen to spotify the same time as me.

  • Casual Listener
  • Is there any plans to allow 2 devices to use the one account simultaneously.  My daughter is getting to the age where she is getting into her music and wants to listen to spotify the same time a...
  • stewarty31
  • Casual Listener
  • 2202 Views
  • 3 replies
  • 0 likes
  • 2202 Views
  • 3 replies
  • 0 likes

Four months with double payment

I have one Premium subscription for spotifuggle, but have been charged double the four last months. Hope this will be sorted out. Looking forward to getting your answer. Yours Bjørn Borchgrevink

  • Newbie
  • I have one Premium subscription for spotifuggle, but have been charged double the four last months. Hope this will be sorted out. Looking forward to getting your answer. Yours Bjørn Borchgrevink
  • Joe
  • Community Legend
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

"This track is unavailable, if you have the file on your computed you can import it"

Hi - Been listening to an album by Meat Loaf called "3 Bats Live" The 2nd song listened to many times but now it says "this track is unavailable, if you have the file on your computed you can import it" All the other tracks are fine so not sure why t...

  • Music Fan
  • Hi - Been listening to an album by Meat Loaf called "3 Bats Live"  The 2nd song listened to many times but now it says "this track is unavailable, if you have the file on your computed you can i...
  • jdk147
  • Music Fan
  • 4414 Views
  • 7 replies
  • 0 likes
  • Unlimited
  • 4414 Views
  • 7 replies
  • 0 likes

onkyo

how can i get username and password to log in too spotify on onkyo???? i cant not use my facebook password

  • Casual Listener
  • how can i get username and password to log in too spotify on onkyo???? i cant not use my facebook password
  • ar112
  • Casual Listener
  • 338 Views
  • 4 replies
  • 0 likes
  • Premium
  • 338 Views
  • 4 replies
  • 0 likes

virgin media with spotify

I have had spotify for years and use the android app with my phone. The subscription is now paid to virgin. Now virgin say i have a premium account but my spotify account says i have a free one. I have rung virgin many many times and they can't get i...

  • Casual Listener
  • I have had spotify for years and use the android app with my phone. The subscription is now paid to virgin. Now virgin say i have a premium account but my spotify account says i have a free one. I ha...
  • Peter__
  • Community Legend
  • 423 Views
  • 5 replies
  • 0 likes
  • 423 Views
  • 5 replies
  • 0 likes

Double Account?

I have two spotify accts that are still in the trial period. they both have two different passwords but the same username since one is linked to my facebook and the other one is my personal spotify. However the same CC is used. How do I separate the ...

  • Newbie
  • I have two spotify accts that are still in the trial period. they both have two different passwords but the same username since one is linked to my facebook and the other one is my personal spotify. ...
  • Joe
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 334 Views
  • 1 replies
  • 0 likes

Cannot change my email address

Someone has logged onto my spotify account and changed my email address and password. How could I go about contacting Spotify about this, I thought about the contact form, but it will send to the other persons email. The only way I can log in right n...

  • Casual Listener
  • Someone has logged onto my spotify account and changed my email address and password. How could I go about contacting Spotify about this, I thought about the contact form, but it will send to the oth...
  • Taylor
  • Community Legend
  • 296 Views
  • 3 replies
  • 0 likes
  • 296 Views
  • 3 replies
  • 0 likes

Offline access for this computer has been withdrawn

Hi, I got this message today? Why?Where can I see which devices has offline access? Can I control this somehow? I haven't changed anything and all of a sudden I got this message on my computer which I consider to be my "master" since I have my itunes...

  • Casual Listener
  • Hi,   I got this message today? Why? Where can I see which devices has offline access? Can I control this somehow?   I haven't changed anything and all of a sudden I got this message o...
  • Joe
  • Community Legend
  • 576 Views
  • 3 replies
  • 0 likes
  • 576 Views
  • 3 replies
  • 0 likes

Solved!! 6 months free

Is this promotion still going on? Like if i pay for 6 months, do i get 6 free or was that just a promotion last year?

  • Newbie
  • Is this promotion still going on? Like if i pay for 6 months, do i get 6 free or was that just a promotion last year?
  • Taylor
  • Community Legend
  • 1446 Views
  • 1 replies
  • 0 likes
  • 1446 Views
  • 1 replies
  • 0 likes

Advance Auto Parts Commercial halts music completely

Every time the Advance Auto Parts commecial plays, music SHOULD continue once it finishes, but it doesn't. I have to restart the whole program. Which means I have to restart the whole program every 3 songs or so. This is intolerable. Combined with th...

  • Casual Listener
  • Every time the Advance Auto Parts commecial plays, music SHOULD continue once it finishes, but it doesn't. I have to restart the whole program. Which means I have to restart the whole program every 3...
  • sherbertglasses
  • Casual Listener
  • 832 Views
  • 6 replies
  • 0 likes
  • 832 Views
  • 6 replies
  • 0 likes

new payment method, local playlists not availabe on iphone

I had to submit a new payment method which I received confirmation that it went through. Trouble is none of my playlist are available on my iphone.

  • Newbie
  • I had to submit a new payment method which I received confirmation that it went through. Trouble is none of my playlist are available on my iphone.
  • Joe
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

i want to delete facebook but then cant access spotify

is there any way around this? or am i going to have to create a new spotify account that isnt linked to my facebook, but annoying as im premium... can this be sorted? i want to delete my facebook and use my account still..... very annoyed i cant help...

  • Visitor
  • is there any way around this? or am i going to have to create a new spotify account that isnt linked to my facebook, but annoying as im premium...   can this be sorted?   i want to ...
  • user-removed
  • Not applicable
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
  • 232 Views
  • 2 replies
  • 0 likes

Solved!! Purchase premium

I have changes my bank but I have not jet got my new debit card, So can I signing with my old card? It still work but my bank account would be closed as soon I get my new card. So next mouth would charge be with my new card?

  • Music Fan
  • I have changes my bank but I have  not jet got my new debit card, So can I signing with my old card? It still work but my bank account would be closed as soon I  get my new card.   ...
  • molle
  • Music Fan
  • 372 Views
  • 3 replies
  • 0 likes
  • Premium
  • 372 Views
  • 3 replies
  • 0 likes

No option for credit card when trying to purchase gift card

I am trying to purchase a premium gift card, but the only payment option showing is Paypal. I have done this before, with success, has the option to pay for gift cards by credit card been removed?

  • Casual Listener
  • I am trying to purchase a premium gift card, but the only payment option showing is Paypal.  I have done this before, with success, has the option to pay for gift cards by credit card been remov...
  • Peter__
  • Community Legend
  • 488 Views
  • 7 replies
  • 0 likes
  • 488 Views
  • 7 replies
  • 0 likes

double accounts and problems

hi, i have a prpblem, i tried to change my account so it is an australian account. when i log in it shows that i am in australia and my australian adress. as soon as i want to play music in my chromebook from the web player it tries to log in on the ...

  • Visitor
  • hi, i have a prpblem, i tried to change my account so it is an australian account. when i log in it shows that i am in australia and my australian adress. as soon as i want to play music in my chrome...
  • Taylor
  • Community Legend
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes