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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8492 Views
  • 1 replies
  • 9 likes
  • Security
  • 8492 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475849 Views
  • 978 replies
  • 111 likes
  • Account
  • 475849 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208109 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208109 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119265 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119265 Views
  • 72 replies
  • 12 likes

Payment Bug(?)

So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here.When using PayPal to fund a Spotify account, if the account linked to PayPal has no money in it, the spoti...

  • Casual Listener
  • So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here. When using PayPal to fund a Spotify account, if the...
  • ChristianTW
  • Casual Listener
  • 592 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 592 Views
  • 2 replies
  • 0 likes

I accidentally deleted my playlist, help me!

It was called summer 2013 is there anyway i can get it back! My husband made a mistake

  • Newbie
  • It was called summer 2013 is there anyway i can get it back! My husband made a mistake 😞
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

My unlimited subscription won't let me stream my music anymore please help!

Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming. So today I log in to listen to some music and ever...

  • Casual Listener
  • Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming....
  • Sam
  • Spotify
  • 743 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 743 Views
  • 3 replies
  • 0 likes

Just got the free trial but still o minutes.

So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?

  • Visitor
  • So I just got the free premium trial for 30 day, but on my spotify it still says 0 minutes. Checked my account on the website and it says that I got a premium suscription. So why does it not work?
  • Peter__
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

How to move/transfer my Radio choices, playlists etc from Facebook account to my new non FB account

I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I want to transfer my stuff from the FB to the non F...

  • Newbie
  • I've initially registered using a FB account and have chosen free trial. Subsequently I opened another account using a user name i.e. non FB and ALSO have chosen to pay for the Premium service. Now I...
  • Peter__
  • Community Legend
  • 945 Views
  • 2 replies
  • 0 likes
  • Premium
  • 945 Views
  • 2 replies
  • 0 likes

Solved!! Only sync on 3 devices?

I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.

  • Newbie
  • I have spotify installed on my phone, home computer, work computer and my tablet and it's really annoying that you only allow syncing on only 3 devices.
  • Liam
  • Community Legend
  • 1900 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 1900 Views
  • 1 replies
  • 1 likes

Solved!! Why can't I use Spotify offline playlists on two devices at the same time?

Hello, I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offline? Thanks in advance. Best regards Claus

  • Casual Listener
  • Hello,   I'm new user of Spotify with one Premium account. Is it correct that I cannot use Spotify on my iPhone while my wife is using the account on her iPhone. Both playlists are offl...
  • Blochie
  • Casual Listener
  • 1295 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1295 Views
  • 2 replies
  • 0 likes

Ads on Spotify (Premium Subscriber)

As a premium subscriber, why are there ads at the top of my Discover page?

Screen Shot 2013-06-25 at 10.44.11 AM.png original.png
  • Music Fan
  • As a premium subscriber, why are there ads at the top of my Discover page?  
  • musickevin
  • Music Fan
  • 2831 Views
  • 14 replies
  • 1 likes
  • Premium
  • 2831 Views
  • 14 replies
  • 1 likes

Solved!! Device limit trouble. can i delete

I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems. My brother gaves me his laptop as long as ism wai...

  • Casual Listener
  • I installated spotify on my old pc. After a big pc issue i had to install a new OS on my pc and installated spotify again. A few days later my pc crashed again, because the mainboard got big problems...
  • Peter__
  • Community Legend
  • 2886 Views
  • 14 replies
  • 0 likes
  • 2886 Views
  • 14 replies
  • 0 likes

ya no tengo premium y lo acabo de pagar!!!!!!!

pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se supone que lo que pague era para todos mis dispositivos ojalá...

  • Newbie
  • pague el servicio Premium  por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se...
  • Peter__
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

Removing Recommendations.

On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so. As I would rather not be reminded of this criminal's existenc...

  • Casual Listener
  • On boot-up, Spotify seems determined that I should listen to an album by a talentless cretin who savagely beat up his girlfriend and who has since shown no remorse whatsoever for doing so.   A...
  • Peter__
  • Community Legend
  • 29287 Views
  • 4 replies
  • 47 likes
  • 29287 Views
  • 4 replies
  • 47 likes

Facebook deactivated, can't change email

My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043. Is there a way to change it?

  • Casual Listener
  • My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043. Is there a way to change it?
  • Peter__
  • Community Legend
  • 486 Views
  • 3 replies
  • 0 likes
  • 486 Views
  • 3 replies
  • 0 likes

Want ad rates

I wish to check with you the rates for #Billboards #Audio with light box #Branded Playlist

  • Regular
  • I wish to check with you the rates for  #Billboards #Audio with light box #Branded Playlist
  • Peter__
  • Community Legend
  • 646 Views
  • 9 replies
  • 0 likes
  • 646 Views
  • 9 replies
  • 0 likes

double account delete facebook account

I think I have two accounts: - my regular account under my username (where i've all my starred music and playslists) - another that is linked to my facebook account (with nothing in it), > both are linked to the same email adress I wish to erase the ...

  • Newbie
  • I think I have two accounts:  - my regular account under my username (where i've all my starred music and playslists)   - another that is linked to my facebook ...
  • Peter__
  • Community Legend
  • 1047 Views
  • 3 replies
  • 0 likes
  • 1047 Views
  • 3 replies
  • 0 likes

Solved!! A wired but true situation

Hi So, after having problems with spotify(still unsolved, link here), I reinstalled, and because this is my 2nd account, I have no idea what my username is! the one I use for everything is already used for my 1st account(I guess). I only use FB as qu...

  • Gig Goer
  • Hi   So, after having problems with spotify(still unsolved, link here), I reinstalled, and because this is my 2nd account, I have no idea what my username is! the one I use for everything is...
  • Peter__
  • Community Legend
  • 395 Views
  • 4 replies
  • 0 likes
  • Login
  • 395 Views
  • 4 replies
  • 0 likes

Dual accounts

It appears that I have 2 e-mail addresses linked to what I assume are 2 Spotify accounts and I now have Premium with my correct Virgin e-mail account but am only accessing my account linked ot my old e-mail and when I went onto my profile on that one...

  • Newbie
  • It appears that I have 2 e-mail addresses linked to what I assume are 2 Spotify accounts and I now have Premium with my correct Virgin e-mail account but am only accessing my account linked ot my old...
  • Jamie
  • Spotify Legend
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Solved!! My Premium Account was Hacked

My Premium account was hacked. The Email address and password is changed. I can still connect using my facebook login. All of my playlists are gone aswell. Please help me get my account back.

  • Regular
  • My Premium account was hacked. The Email address and password is changed. I can still connect using my facebook login. All of my playlists are gone aswell.   Please help me get my account ba...
  • jonas666
  • Regular
  • 1374 Views
  • 14 replies
  • 0 likes
  • Account
    Premium
  • 1374 Views
  • 14 replies
  • 0 likes

Accidentally deleted half the songs on my playlist!! How to recover? Thanks!!

Hi. Is there any chance a moderator can recover. Playlist is California Road Trip. Deleted 50% songs today by accident at 12::30 pm

  • Casual Listener
  • Hi. Is there any chance a moderator can recover. Playlist is California Road Trip. Deleted 50% songs today by accident at 12::30 pm
  • Taylor
  • Community Legend
  • 1140 Views
  • 4 replies
  • 1 likes
  • Premium
  • 1140 Views
  • 4 replies
  • 1 likes

The first time I've written a complaint for ANYTHING

Oh, spotify. I try to deactivate my Facebook, and Spotify reactivates it whenever I log in to listen to some music. After a bunch of fumbling through a seemingly endless barrage of sidebars to force me to keep my "active" facebook linked to spotify, ...

  • Newbie
  • Oh, spotify. I try to deactivate my Facebook, and Spotify reactivates it whenever I log in to listen to some music. After a bunch of fumbling through a seemingly endless barrage of sidebars to force ...
  • Taylor
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

PREMIUM ACCOUNT LOST, everything gone!

A few days ago I could not get into my Spotify account by any method. Attempts to reset or recover my password indicate that it no longer exists! I created a new account just so I could post and open a case with support. Case #00881804. I hope I get ...

  • Newbie
  • A few days ago I could not get into my Spotify account by any method. Attempts to reset or recover my password indicate that it no longer exists!   I created a new account just so I could po...
  • Taylor
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes