Cancelled subscription, but still got charged.

[FPaterson32]

Hi, I cancelled my subscription to premium last week as I now get it as part of a deal with vodafone.  However, this morning I was charged 9.99 via paypal in any event.  I have cancelled again today but I need to be refunded immediately.

I have been trying to contact you via the only method available - this wonderful contact form but it will not allow me to complete any information.  You have no telephone support so how I am supposed to resolve this problem!

Please reply as soon as possible.

Fiona

[Liam]

We always reply as soon as possible, no need to tell us to do so 🙂

Please could you try using this Support Form, and seeing if it works for you?

If you post your case number, I'll make sure someone takes a look at it 🙂

Liam