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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554935 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131278 Views
74 replies
12 likes
Hi guys!!I hope you can help me... I can not find real help in the previous post about this problem... The thing is... I registered my Spotify during my Erasmus year in Poland four months ago... But now I'm living in Spain (I'm Spanish)...So... they ...
Hi guys!! I hope you can help me... I can not find real help in the previous post about this problem... The thing is... I registered my Spotify during my Erasmus year in Poland four mon...
Community Legend
359 Views
1 replies
0 likes
I would like to now if there is a way to see how many hours and minutes you have left to listen to music? I hope somebody knows the answer. Thank you in advance, Ilja
I would like to now if there is a way to see how many hours and minutes you have left to listen to music? I hope somebody knows the answer. Thank you in advance, Ilja
Casual Listener
9347 Views
6 replies
0 likes
Hello On the 17th of October I subscribed to spotify premium using gift cards. My account still does not recognise that I've upgraded. I've tried using Spotify on my phone and on my laptop, and have tried logging out and in again on both. Please help...
Hello On the 17th of October I subscribed to spotify premium using gift cards. My account still does not recognise that I've upgraded. I've tried using Spotify on my phone and on my laptop...
Community Legend
291 Views
1 replies
0 likes
Hey guys,So just now I recieved a notification from facebook telling me someone frome Seoul had attempted to access my facebook. They locked my account and I rechanged my password.Upon doing so, my spotify signed me out and asked me to log back in ag...
Hey guys, So just now I recieved a notification from facebook telling me someone frome Seoul had attempted to access my facebook. They locked my account and I rechanged my password. Upon doing ...
Casual Listener
321 Views
2 replies
0 likes
Hi, I just came home from work and wanted to listen to my music. I logged in, and I just got the message 'username/password' not correct. Tried again and again. Did not work. I even changed my facebook password and tried it with the new one, that did...
Hi, I just came home from work and wanted to listen to my music. I logged in, and I just got the message 'username/password' not correct. Tried again and again. Did not work. I even changed my facebo...
Community Legend
478 Views
3 replies
0 likes
I have spotify on every device I come in contact with through out my day. It's amazing, Thank you. But I do have an issue with songkick recommendations. It seems to believe I live in MN or WI. I live in Alabama. Atlanta and Birmingham are the only ci...
I have spotify on every device I come in contact with through out my day. It's amazing, Thank you. But I do have an issue with songkick recommendations. It seems to believe I live in MN or...
Newbie
1078 Views
3 replies
1 likes
Hi Spotify I changed my Spotify account to Unlimited before the end of my free trial of Premium rather than cancelling it all together and was informed I'd be charged £4.99 on 30/10/2013 However, I have been charged the premium amount. Can you help? ...
Hi Spotify I changed my Spotify account to Unlimited before the end of my free trial of Premium rather than cancelling it all together and was informed I'd be charged £4.99 on 30/10/2013 ...
Community Legend
194 Views
1 replies
0 likes
Can Spotify please explain why Australian GST is added to my subscription when I am in NZ? Can this charge be claimed back?
Can Spotify please explain why Australian GST is added to my subscription when I am in NZ? Can this charge be claimed back?
Community Legend
4701 Views
3 replies
1 likes
10/29/2013 ~ 1:30 I watched over 300 playlists (MacBook Air, dektop version) disappear right before my eyes and spotify report a login failure. Mobile devices also report login failure. Changed my password immediately but didn't notice any other susp...
10/29/2013 ~ 1:30 I watched over 300 playlists (MacBook Air, dektop version) disappear right before my eyes and spotify report a login failure. Mobile devices also report login failure. Changed my pa...
Community Legend
446 Views
3 replies
0 likes
My spotify account seems to be linked to a random person's facebook account. I have NO idea who he is???? Spotify won't let me log in using any of my actual accounta info.
My spotify account seems to be linked to a random person's facebook account. I have NO idea who he is???? Spotify won't let me log in using any of my actual accounta info.
Community Legend
238 Views
1 replies
0 likes
So about a month or so ago, I created a spotify account through facebook. Since then I had come up with a playlist full of songs and gained a few followers from facebook.Just recently I tried connecting another pre-made spotify account (this is my da...
So about a month or so ago, I created a spotify account through facebook. Since then I had come up with a playlist full of songs and gained a few followers from facebook. Just recently I tried conne...
Community Legend
280 Views
1 replies
0 likes
I have an old Spotify account with over 40 playlists and 20 followers. Somehow, in resetting my Facebook password, I could not log back into that account. I now have duplicate Paulina Leone accounts. I can't sync my playlists. I tried logging in and ...
I have an old Spotify account with over 40 playlists and 20 followers. Somehow, in resetting my Facebook password, I could not log back into that account. I now have duplicate Paulina Leo...
Community Legend
208 Views
1 replies
0 likes
Welcome, My main account was working for about 6 moths, when suddenly i logged and my playlists were not there. I wrote to support twice, they did not answer. My friend was following so I looked at his acount on my previous account looked like this: ...
Welcome, My main account was working for about 6 moths, when suddenly i logged and my playlists were not there. I wrote to support twice, they did not answer. My friend was following so I loo...
Community Legend
253 Views
1 replies
0 likes
Hi there, I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help. I was informed that my premium account has been disabled, but Spotify are still charging ...
Hi there, I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help. I was informed t...
Community Legend
903 Views
6 replies
0 likes
Hi there! I have a Problem. I really need help immediately! So I didn't do this on purpose, but it changed to Premium interval for 12 months. The next day, I found out that they already payed for a year, but I would like to cancel that and have my mo...
Hi there! I have a Problem. I really need help immediately! 😮 So I didn't do this on purpose, but it&...
Regular
503 Views
13 replies
0 likes
Hey all, I'm having some issues connecting my account to Facebook! I have checked preferences > social network and that seems fine, I can also find Spotify in my apps section in my Facebook account but in my desktop application, my nickname is still ...
Hey all, I'm having some issues connecting my account to Facebook! I have checked preferences > social network and that seems fine, I can also find Spotify in my apps section in my Face...
Community Legend
1292 Views
11 replies
0 likes
I just deleted my playlist about 30 minutes go and filled out the playlist recovery form to no avail. Hopfully you guys can help?
I just deleted my playlist about 30 minutes go and filled out the playlist recovery form to no avail. Hopfully you guys can help?
Community Legend
546 Views
10 replies
0 likes
Hi there, I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and have noticed random starred tracks in my account. I've just c...
Hi there, I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and...
Community Legend
156 Views
1 replies
0 likes
Can you email me and give me instructions to recover my playlist. Please and thank you
Can you email me and give me instructions to recover my playlist. Please and thank you
Community Legend
328 Views
4 replies
0 likes
I'm trying to work out how we as a company can purchase a large volume of vouchers for employees as a perk? Is there a way around the 3 vouchers per credit card per day as I don't have the next 4 weeks spare to continually buy annual vouchers?
I'm trying to work out how we as a company can purchase a large volume of vouchers for employees as a perk? Is there a way around the 3 vouchers per credit card per day as I don't have the next 4 wee...
Casual Listener
349 Views
4 replies
0 likes
