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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89157 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760032 Views
18 replies
29 likes
I just registered for Spotify Premium with a new card but instead of using the new card they took the payment using the card I registered for my free trial with....but I cancelled that subscription. I need the charge taken off of my account, help som...
I just registered for Spotify Premium with a new card but instead of using the new card they took the payment using the card I registered for my free trial with....but I cancelled that subscription. ...
Casual Listener
285 Views
2 replies
0 likes
I am continuosly being charged monthly for a spotify premium account which I do not have. I would like to cancel this charge immediately. Please tell me how I can accomplish this, and what information would be required to do this? Following is the in...
I am continuosly being charged monthly for a spotify premium account which I do not have. I would like to cancel this charge immediately. Please tell me how I can accomplish this, an...
Newbie
84649 Views
24 replies
4 likes
I have one Premium subscription for spotifuggle, but have been charged double the four last months. Hope this will be sorted out. Looking forward to getting your answer. Yours Bjørn Borchgrevink
I have one Premium subscription for spotifuggle, but have been charged double the four last months. Hope this will be sorted out. Looking forward to getting your answer. Yours Bjørn Borchgrevink
Community Legend
298 Views
2 replies
0 likes
how can i get username and password to log in too spotify on onkyo???? i cant not use my facebook password
how can i get username and password to log in too spotify on onkyo???? i cant not use my facebook password
Casual Listener
560 Views
4 replies
0 likes
Is there any plans to allow 2 devices to use the one account simultaneously. My daughter is getting to the age where she is getting into her music and wants to listen to spotify the same time as me.
Is there any plans to allow 2 devices to use the one account simultaneously. My daughter is getting to the age where she is getting into her music and wants to listen to spotify the same time a...
Casual Listener
2412 Views
3 replies
0 likes
I have emailed the payments team 3 times over 3 days. No response? I am a paying customer and just paid this month and yet you disable my account. Not happy.
I have emailed the payments team 3 times over 3 days. No response? I am a paying customer and just paid this month and yet you disable my account. Not happy.
Roadie
634 Views
8 replies
0 likes
I have had spotify for years and use the android app with my phone. The subscription is now paid to virgin. Now virgin say i have a premium account but my spotify account says i have a free one. I have rung virgin many many times and they can't get i...
I have had spotify for years and use the android app with my phone. The subscription is now paid to virgin. Now virgin say i have a premium account but my spotify account says i have a free one. I ha...
Community Legend
567 Views
5 replies
0 likes
Hi - Been listening to an album by Meat Loaf called "3 Bats Live" The 2nd song listened to many times but now it says "this track is unavailable, if you have the file on your computed you can import it" All the other tracks are fine so not sure why t...
Hi - Been listening to an album by Meat Loaf called "3 Bats Live" The 2nd song listened to many times but now it says "this track is unavailable, if you have the file on your computed you can i...
Music Fan
4749 Views
7 replies
0 likes
I have two spotify accts that are still in the trial period. they both have two different passwords but the same username since one is linked to my facebook and the other one is my personal spotify. However the same CC is used. How do I separate the ...
I have two spotify accts that are still in the trial period. they both have two different passwords but the same username since one is linked to my facebook and the other one is my personal spotify. ...
Community Legend
432 Views
1 replies
0 likes
Someone has logged onto my spotify account and changed my email address and password. How could I go about contacting Spotify about this, I thought about the contact form, but it will send to the other persons email. The only way I can log in right n...
Someone has logged onto my spotify account and changed my email address and password. How could I go about contacting Spotify about this, I thought about the contact form, but it will send to the oth...
Community Legend
410 Views
3 replies
0 likes
Is this promotion still going on? Like if i pay for 6 months, do i get 6 free or was that just a promotion last year?
Is this promotion still going on? Like if i pay for 6 months, do i get 6 free or was that just a promotion last year?
Community Legend
1585 Views
1 replies
0 likes
I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account. How can I transfer my play list over?
I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account. How can I transfer my play list over? &n...
Newbie
22909 Views
3 replies
1 likes
I had to submit a new payment method which I received confirmation that it went through. Trouble is none of my playlist are available on my iphone.
I had to submit a new payment method which I received confirmation that it went through. Trouble is none of my playlist are available on my iphone.
Community Legend
189 Views
1 replies
0 likes
is there any way around this? or am i going to have to create a new spotify account that isnt linked to my facebook, but annoying as im premium... can this be sorted? i want to delete my facebook and use my account still..... very annoyed i cant help...
is there any way around this? or am i going to have to create a new spotify account that isnt linked to my facebook, but annoying as im premium... can this be sorted? i want to ...
Not applicable
304 Views
2 replies
0 likes
Hi! Today I couldn't log in to my account. It keeps telling me I put the wrong login details in. When I try to login on my mobile phone, I can login successfully, and see all my playlists. But after about 5 seconds, or even less, I'm getting thrown o...
Hi! Today I couldn't log in to my account. It keeps telling me I put the wrong login details in. When I try to login on my mobile phone, I can login successfully, and see all my...
Newbie
4902 Views
28 replies
0 likes
I have changes my bank but I have not jet got my new debit card, So can I signing with my old card? It still work but my bank account would be closed as soon I get my new card. So next mouth would charge be with my new card?
I have changes my bank but I have not jet got my new debit card, So can I signing with my old card? It still work but my bank account would be closed as soon I get my new card. ...
Music Fan
565 Views
3 replies
0 likes
I have been charged for the free trial, even though I was very careful to cancel it after the 30 days. Any attempts to contact Spotify have been unsuccessful so far, becase my email address linked to this account refuses to change, regardless of the ...
I have been charged for the free trial, even though I was very careful to cancel it after the 30 days. Any attempts to contact Spotify have been unsuccessful so far, becase my email address linked ...
Spotify Legend
368 Views
4 replies
0 likes
My spotify premium isn't working at my phone. I can log in but all the songs are unplayable. /jan.martensson
My spotify premium isn't working at my phone. I can log in but all the songs are unplayable. /jan.martensson
Spotify Legend
453 Views
1 replies
0 likes
hi, i have a prpblem, i tried to change my account so it is an australian account. when i log in it shows that i am in australia and my australian adress. as soon as i want to play music in my chromebook from the web player it tries to log in on the ...
hi, i have a prpblem, i tried to change my account so it is an australian account. when i log in it shows that i am in australia and my australian adress. as soon as i want to play music in my chrome...
Community Legend
446 Views
3 replies
0 likes
I tried to re-subscribe but used FB instead of my username and it treated it as if were a separate account. How do i get it back? They are both linked with the same email.
I tried to re-subscribe but used FB instead of my username and it treated it as if were a separate account. How do i get it back? They are both linked with the same email.
Community Legend
386 Views
1 replies
0 likes
