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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8987 Views
  • 1 replies
  • 9 likes
  • Security
  • 8987 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481086 Views
  • 979 replies
  • 111 likes
  • Account
  • 481086 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210655 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210655 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120741 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120741 Views
  • 72 replies
  • 12 likes

Two Accounts, One Facebook

Hi. I am signed in under my facebook account to spotify but when I logged in again today, it logged me in as a new user. I can still see and actually follow my old spotify account, also linked to my facebook account. How can I merge these two. I want...

  • Visitor
  • Hi. I am signed in under my facebook account to spotify but when I logged in again today, it logged me in as a new user. I can still see and actually follow my old spotify account, also linked to my ...
  • user-removed
  • Not applicable
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
  • 305 Views
  • 2 replies
  • 0 likes

New card causing problems

I got a message that Spotify tried to use my card on file. This card was just cancelled and replaced by a new card. I attempted to put the new card in twice and it failed. This is not a problem with the card, as I have used it routinely. It seems imp...

  • Newbie
  • I got a message that Spotify tried to use my card on file.   This card was just cancelled and replaced by a new card.    I attempted to put the new card in twice and it failed....
  • Joe
  • Community Legend
  • 202 Views
  • 3 replies
  • 0 likes
  • 202 Views
  • 3 replies
  • 0 likes

Spotify charges for premium, but I can't use it

I have been paying for Spotify Premium, and suddenly I can't log in anymore. Spotify has charged me 9,95e 16.10.2013 for Premium, but when I look at my account information here in Spotify, it says that I have only Spotify Free. And I can't log in to ...

  • Casual Listener
  • I have been paying for Spotify Premium, and suddenly I can't log in anymore. Spotify has charged me 9,95e 16.10.2013 for Premium, but when I look at my account information here in Spotify, it says th...
  • Joe
  • Community Legend
  • 353 Views
  • 4 replies
  • 0 likes
  • 353 Views
  • 4 replies
  • 0 likes

Solved!! My playlist are gone

Hello, I connect today and !surprise! all my playlists are gone. The problem is the same if i connect with my facebook or my spotify account. Plz give me my playlist back :'(

  • Visitor
  • Hello,   I connect today and !surprise! all my playlists are gone. The problem is the same if i connect with my facebook or my spotify account.   Plz give me my playlist back :'(
  • wibdoctor
  • Newbie
  • 4470 Views
  • 131 replies
  • 0 likes
  • 4470 Views
  • 131 replies
  • 0 likes

Sorry but is the contact formular sending to a trashcan?

# 00986419 # 00936282 # 00945652 .. no answer until now .. - The 'update' from September downgrades me from Premium to Free - I only can login over Facebook (no working spotifuggle account available) - Workaround for fixing the Facebook problem does ...

  • Visitor
  • # 00986419 # 00936282 # 00945652   .. no answer until now ..   - The 'update' from September downgrades me from Premium to Free - I only can login over Facebook (no working sp...
  • Peter__
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 282 Views
  • 1 replies
  • 0 likes

spotify account is different from facebook one

I made a new non-facebook account on spotify for make some testing teaching my friend on my android device, the problem is when i try to log in with my facebook accont it seems to be associated with the new account with the new email and I lost all m...

  • Newbie
  • I made a new non-facebook account on spotify for make some testing teaching my friend on my android device, the problem is when i try to log in with my facebook accont it seems to be associated with ...
  • user-removed
  • Not applicable
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Unlimited subscription not working

I paid, got a receipt and when I log on from web it shows that I have the unlimited. But when I click my account from the program it shows that I have the free. I have tried loggin out several times. Re installing the program .. nothing helps. I wait...

  • Casual Listener
  • I paid, got a receipt and when I log on from web it shows that I have the unlimited. But when I click my account from the program it shows that I have the free. I have tried loggin out several times....
  • Sam
  • Spotify
  • 263 Views
  • 5 replies
  • 0 likes
  • 263 Views
  • 5 replies
  • 0 likes

Delete my account

Can you please delete my account immediately, I want to deactivate my facebook and I can't because everytime I sign back into spotify I'm signed straight back into Facebook. I just want a normal account and not a facebook one!

  • Newbie
  • Can you please delete my account immediately, I want to deactivate my facebook and I can't because everytime I sign back into spotify I'm signed straight back into Facebook. I just want a normal ac...
  • Peter__
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

charged wrongly

I took out the 48 hr trial on my phone and cancelled there after. My subscription says I am currently using Spotify free and have no payment details entered. I was charged £9.99 on 14/10/13 from my paypal account. In app it says I need to upgrade to ...

  • Newbie
  • I took out the 48 hr trial on my phone and cancelled there after. My subscription says I am currently using Spotify free and have no payment details entered. I was charged £9.99 on 14/10/13 from my p...
  • Sam
  • Spotify
  • 356 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 356 Views
  • 2 replies
  • 0 likes

Faroe Islands

Hi, I have signed up for Spotify Premium Subscription but cannot find the Music Service in my Sonos controller. I live in the Faroe Island, part of the Danish Kingdom, and I have spend a complete day to find a solution without success. Hope someone c...

  • Newbie
  • Hi,   I have signed up for Spotify Premium Subscription but cannot find the Music Service in my Sonos controller. I live in the Faroe Island, part of the Danish Ki...
  • Sam
  • Spotify
  • 1451 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 1451 Views
  • 1 replies
  • 0 likes

Don't have payment method to change country code

I'm a US citizen and am working in Mexico for a couple of months. I've been using Spotify free with no trouble until today, where the application is forcing offline mode until I update my profile to match my country code or upgrade. I don't have a Me...

  • Visitor
  • I'm a US citizen and am working in Mexico for a couple of months. I've been using Spotify free with no trouble until today, where the application is forcing offline mode until I update my profile to ...
  • Sam
  • Spotify
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Problem with Spotify account

Hello!My Spotify account has been removed (now I'm using a new one) and I want to recover it because I had contacts and lists that I would keep.I had Unlimited service and, without any authorization, Spotify changed my account to Premium! So I asked ...

  • Casual Listener
  • Hello! My Spotify account has been removed (now I'm using a new one) and I want to recover it because I had contacts and lists that I would keep. I had Unlimited service and, without any authorizat...
  • tanit
  • Casual Listener
  • 991 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Unlimited
  • 991 Views
  • 4 replies
  • 0 likes

Top Weekly Tracks update randomly or not at all

When does Spotify update the "Top Weekly Tracks" and "Top Weekly Artists" for users? I haven't gotten an update at all this week and I love to see what I listen to. Sometimes it updates on a Monday, and sometimes not until Thursday. Seems incredibly ...

  • Visitor
  • When does Spotify update the "Top Weekly Tracks" and "Top Weekly Artists" for users?  I haven't gotten an update at all this week and I love to see what I listen to.  Sometimes it updates o...
  • user-removed
  • Not applicable
  • 348 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 348 Views
  • 2 replies
  • 0 likes

Payment Card Expired with student nus card discount

Hi, Today my spotify account reverted back to free, and I realised this was because my payment card expired; I forgot to update spotify with my new card details. So I removed the payment method and card attached. However, I was on the student payment...

  • Casual Listener
  • Hi, Today my spotify account reverted back to free, and I realised this was because my payment card expired; I forgot to update spotify with my new card details. So I removed the payment method and...
  • Peter__
  • Community Legend
  • 698 Views
  • 4 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 698 Views
  • 4 replies
  • 0 likes

help with facebook, lost music

please help... i hid or removed my spotify activity from facebook and i think that i may have accidentaly disconnected my account somehow. when i logged back into spotify after doing that, all of my music was gone. how can i get it back? my username ...

  • Casual Listener
  • please help... i hid or removed my spotify activity from facebook and i think that i may have accidentaly disconnected my account somehow. when i logged back into spotify after doing that, all of my ...
  • Peter__
  • Community Legend
  • 262 Views
  • 3 replies
  • 0 likes
  • 262 Views
  • 3 replies
  • 0 likes

Frequent purchases of e-cards

Hello community! I buy a lot of e-card codes from time to time and I have some problems with it. I had to buy 7 one- month codes and after 4th I got a message that error occurred and try again. Unfortunately repeating a purchase is not a solution. I ...

  • Newbie
  • Hello community! I buy a lot of e-card codes from time to time and I have some problems with it. I had to buy 7 one- month codes and after 4th I got a message that error occurred and try again. ...
  • Peter__
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Spotify without Facebook

hi - i login with Facebook but I want to login with a Spotify account. and i want to disconnect Facebook from Spotify. how do i do this?

  • Visitor
  • hi - i login with Facebook but I want to login with a Spotify account.  and i want to disconnect Facebook from Spotify.  how do i do this?  
  • Peter__
  • Community Legend
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes