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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382437 Views
  • 918 replies
  • 107 likes
  • Account
  • 382437 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166307 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166307 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96980 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96980 Views
  • 68 replies
  • 10 likes

Solved!! She have a new e-mail, can't access account

I have a friend who changed har e-mail address, and a friend logged her out of Spotify, so now she can't access her Spotify account anymore. She is still paying each month for the account, but can't login Is there somehow possible to get her account ...

  • Newbie
  • I have a friend who changed har e-mail address, and a friend logged her out of Spotify, so now she can't access her Spotify account anymore. She is still paying each month for the account, but can't ...
  • Jamie
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 326 Views
  • 1 replies
  • 0 likes

Deleting an account

Can you please delete my account a.s.a.p. I have tried to do this, however there seems to be no easy solution which is very wrong. There is no drop down menu on the contact form when I follow the link, so I cannot fill it out. Please sort this out as...

  • Newbie
  • Can you please delete my account a.s.a.p. I have tried to do this, however there seems to be no easy solution which is very wrong. There is no drop down menu on the contact form when I follow the l...
  • Jamie
  • Spotify Legend
  • 215 Views
  • 2 replies
  • 1 likes
  • 215 Views
  • 2 replies
  • 1 likes

Didnt want a sub for this month

Been having constant problems with the connectivity on this app. Thought I had cancelled it but it charged me for this month. I want a refund. Who do I contact?

  • Casual Listener
  • Been having constant problems with the connectivity on this app. Thought I had cancelled it but it charged me for this month. I want a refund. Who do I contact?
  • Liam
  • Community Legend
  • 211 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 211 Views
  • 3 replies
  • 0 likes

cant get email for device password

when i go in this link https://www.spotify.com/uk/account/set-device-password/ to get and email sent to me so i can get a password for my onkyo the follwing message is what i keep getting on the spotify website there was a problem sending your e-mail...

  • Visitor
  • when i go in this link https://www.spotify.com/uk/account/set-device-password/  to get and email sent to me so i can get a password for my onkyo  the follwing message is what i keep getting...
  • Jamie
  • Spotify Legend
  • 1071 Views
  • 13 replies
  • 0 likes
  • 1071 Views
  • 13 replies
  • 0 likes

Problem with Premium

Hello, I have been trying to get in touch with someone by doing the "About Us" contact form and have not received any responses!! 3 times I have tried.. I payed for the premium and am unable to access any of my previous playlists or any new music! PL...

  • Newbie
  • Hello, I have been trying to get in touch with someone by doing the "About Us" contact form and have not received any responses!! 3 times I have tried.. I payed for the premium and am unable to acces...
  • Peter__
  • Community Legend
  • 271 Views
  • 5 replies
  • 0 likes
  • 271 Views
  • 5 replies
  • 0 likes

premium is free geworden

Via mijn alles-in-een pakket van de KPN maak ik gebruik van Spotify Premium. Op onverklaarbare wijze is het nu i.p.v. premium free geworden en zijn mijn afspeellijsten weg. Ik heb al gebeld met KPN maar die kunnen me niet helpen.

  • Newbie
  • Via mijn alles-in-een pakket van de KPN maak ik gebruik van Spotify Premium. Op onverklaarbare wijze is het nu i.p.v. premium free geworden en zijn mijn afspeellijsten weg. Ik heb al gebeld met KPN m...
  • mightymies
  • Newbie
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

10 Hours

I will now uninstall your program.

  • Newbie
  • I will now uninstall your program.
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 235 Views
  • 1 replies
  • 0 likes

Haven't received Password-reset mail

Hello. I have a problem which is that I cannot remember the password to my account, and if that wasn't enough, I am not able to receive the email where I can reset the password. I have also sent a contact form, which I did get an automated reply from...

  • Casual Listener
  • Hello. I have a problem which is that I cannot remember the password to my account, and if that wasn't enough, I am not able to receive the email where I can reset the password. I have also sent a co...
  • Peter__
  • Community Legend
  • 1733 Views
  • 8 replies
  • 1 likes
  • 1733 Views
  • 8 replies
  • 1 likes

Zahlungsart

Sehr geehrtes Spotify-Team, Ich Habe seid 2 months bei IHNEN Ein Premium-Abo , NOCH Habe Aber allerdings keine Rechnung erhalten. es währe sehr nett If you mir Eine neue Klarna-Rechnung ausstellen könnten.

  • Newbie
  • Sehr  geehrtes  Spotify-Team, Ich Habe seid 2 months bei IHNEN Ein  Premium-Abo    , NOCH Habe Aber allerdings keine Rechnung erhalten. es währe sehr ...
  • Peter__
  • Community Legend
  • 1035 Views
  • 3 replies
  • 0 likes
  • 1035 Views
  • 3 replies
  • 0 likes

log in from another country

Hello, today when I was opening Spotify it said my country doesnt match with my country I set up in my profile. I am living in germany and I should have a german IP, so I dont understand why I can't use Spotify online mode anymore. I haven't bought P...

  • Newbie
  • Hello,   today when I was opening Spotify it said my country doesnt match with my country I set up in my profile. I am living in germany and I should have a german IP, so I dont understand...
  • Peter__
  • Community Legend
  • 261 Views
  • 2 replies
  • 0 likes
  • Account
  • 261 Views
  • 2 replies
  • 0 likes

Spotify won't let me cancel my subscription?!

I am trying to cancel but have forgotton my password. There seems to be no way to get the password sent to me as I am always directed to editing my profile which also requires the same password!!!! Very frustrating.

  • Newbie
  • I am trying to cancel but have forgotton my password. There seems to be no way to get the password sent to me as I am always directed to editing my profile which also requires the same password!!!! V...
  • Joe
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Spotify premium

I cann't start Spotify premium! No sound!

  • Newbie
  • I cann't start Spotify premium! No sound!
  • Joe
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Spotify

I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my money back?

  • Newbie
  • I cancelled my spotify before the free trial ended because it said I wouldn't be charged if I did, but I'm still being charged every month and my phone bill is too much too pay for. How do I get my m...
  • Marco
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Time limit should not be showing

Hi, i am using spotify for quite a while now, and last month i reached my 10 hour limit so i couln't listen to my favorite music. the last 2 weeks i din't use spotify, and todat i wanted to listen tot some music on spotify but i am still on my maximu...

  • Newbie
  • Hi,   i am using spotify for quite a while now, and last month i reached my 10 hour limit so i couln't listen to my favorite music.   the last 2 weeks i din't use spotify, and todat...
  • Robbie
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Changing Bank Account for Premium Subscription

I am a Spotify Premium subscriber and am changing my bank current account. All direct debits have moved across from the old to the new account automatically, apart from the Spotify one. How can I change the bank details against the Spotify subscripti...

  • Visitor
  • I am a Spotify Premium subscriber and am changing my bank current account. All direct debits have moved across from the old to the new account automatically, apart from the Spotify one. How can I cha...
  • user-removed
  • Not applicable
  • 2171 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 2171 Views
  • 4 replies
  • 0 likes

Spotify Username and Facebook Username are the same?

I created my Spotify username a long time ago, and then later forgot about it and Signed in with facebook when I started using Spotify again. Since then, I've reverted back to my old account and bought premium with it, but now I have a weird issue. W...

  • Casual Listener
  • I created my Spotify username a long time ago, and then later forgot about it and Signed in with facebook when I started using Spotify again. Since then, I've reverted back to my old acco...
  • Taylor
  • Community Legend
  • 258 Views
  • 4 replies
  • 0 likes
  • Account
  • 258 Views
  • 4 replies
  • 0 likes

Updating payments via paypal and customer service

Hi all. I got the yellow bar at the top of my spotify for a paypal payment being missed. I added funds to the account, but I cannot see any way to get the payment processed before the account gets switched. Additionally, there is no clear contact met...

  • Newbie
  • Hi all.  I got the yellow bar at the top of my spotify for a paypal payment being missed.  I added funds to the account, but I cannot see any way to get the payment processed before the...
  • Peter__
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
  • 128 Views
  • 1 replies
  • 0 likes

Spotify included in mobile firm.

Help. Do i miss all MY playlists with spotify premium now when i quit the deal with spotify included in the mobile phone. How can i pay direct and keep MY old playlists. Can i keep same username and passworld?

  • Newbie
  • Help. Do i miss all MY playlists with spotify premium now when i quit the deal with spotify included in the mobile phone. How can i pay direct and keep MY old playlists. Can i keep same username and ...
  • Joe
  • Community Legend
  • 157 Views
  • 2 replies
  • 0 likes
  • Account
  • 157 Views
  • 2 replies
  • 0 likes

Canceling Facebook, but still want to use Spotify.

I have deleted my Facebook account. When I log into Spotify it reactivates it. I do not want to reactivate the Facebook account, and I am not a premium user on Spotify. I initially set up my Spotify with just an email address and not through Facebook...

  • Visitor
  • I have deleted my Facebook account. When I log into Spotify it reactivates it. I do not want to reactivate the Facebook account, and I am not a premium user on Spotify. I initially set up my Spotify ...
  • Richard
  • Community Legend
  • 661 Views
  • 11 replies
  • 0 likes
  • 661 Views
  • 11 replies
  • 0 likes