Zahlung fehlgeschlagen.

[ich999]

Plan Premium

Country Austria

The same credit card which has been in use for payment for years doesn't work anymore. The card ist not expired. Nothing has changed on my end, nor on my credit card provider's end. 3D Secure is and has always been activated. The card is in active use for all kinds of transactions, which go through just fine. Country settings match the credit card's country of issue. My conclusion: something is wrong on Spotify's side. Please fix.

[Maxim]

Hey @ich999,

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

[ich999]

My subscription was discontinued , as Spotify failed to collect payment from my credit card. I then re-subscribed with the very same credit card information without a problem. What a unnecessary hussle. Spotify pls. fix. Maxim, thanks for trying to help.