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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396896 Views
  • 944 replies
  • 107 likes
  • Account
  • 396896 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170660 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170660 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98875 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98875 Views
  • 68 replies
  • 10 likes

How to block a subscriber?

PlanPremiumCountryLatviaDeviceiPhone XOperating SystemiOS 12, Windows 10 My Question or IssueI need to block one user, but didn't find anything that could help me to do that. Does anyone know how to fix it?

  • Visitor
  • Plan Premium Country Latvia Device iPhone X Operating System iOS 12, Windows 10   My Question or Issue I need to block one user, but didn't find anything that could help me to do that....
  • Bethany_Dawn
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 217 Views
  • 1 replies
  • 0 likes

2 different people using same email address

PlanFree/PremiumCountry AustraliaDeviceMobile and laptopOperating SystemAndroid, Windows 10 My Question or IssueHello,I signed up to a free Spotify account using my email address. About a week ago I could not log in. When I tried to reset the passwor...

  • Casual Listener
  • Plan Free/Premium Country  Australia Device Mobile and laptop Operating System Android, Windows 10   My Question or Issue Hello, I signed up to a free Spotify account using my em...
  • Jose_M
  • Spotify Star
  • 328 Views
  • 3 replies
  • 0 likes
  • Account
  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing Bill Payment

I have been trying to update my method of payment and keep getting this messagePremium for FamilyYour account is part of a family plan, please refer to the Premium for Family owner to manage your plan.Everytime i click Premium for Family I get the sa...

  • Casual Listener
  • I have been trying to update my method of payment and keep getting this message Premium for Family Your account is part of a family plan, please refer to the Premium for Family owner to manage your...
  • chrisburton67
  • Casual Listener
  • 399 Views
  • 6 replies
  • 0 likes
  • Account
  • 399 Views
  • 6 replies
  • 0 likes

Sem acesso ao facebook

PlanPremiumCountry Brasil Device(Samsung Galaxy A8) My Question or IssueOlá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Premium Spotify (que estava cadastrada pelo Facebook). Eu gostaria de alterar meu acesso ao Spo...

  • Casual Listener
  • Plan Premium Country  Brasil   Device (Samsung Galaxy A8)     My Question or Issue Olá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Pre...
  • Bittencourt
  • Spotify Star
  • 180 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 180 Views
  • 2 replies
  • 0 likes

Unable to link account to google home

PlanPremiumCountryNorway Operating SystemAndroid latest My Question or Issue I`m trying to add my spotify account to my media accounts in Google Home.I get as far as "connect Google to your spotify account","you are logged in as *******."I press Okay...

  • Newbie
  • Plan Premium Country Norway     Operating System Android latest   My Question or Issue  I`m trying to add my spotify account to my media accounts in Google Home. I get ...
  • user-removed
  • Not applicable
  • 1646 Views
  • 1 replies
  • 4 likes
  • Account
    Premium
  • 1646 Views
  • 1 replies
  • 4 likes

Superuser Contribution No puedo iniciar sesión con Samsung Gear Fit 2 pro

HolaHe intentado como 100 veces iniciar sesion desde mi smartwatch Gear Fit 2. Me pide nombre de usuario y contraseña. He puesto mi correo, mi nombre que pone en spotify, he verificado si estaba correcto con Facebook... pero siempre me pone el mismo ...

  • Casual Listener
  • Hola He intentado como 100 veces iniciar sesion desde mi smartwatch Gear Fit 2. Me pide nombre de usuario y contraseña. He puesto mi correo, mi nombre que pone en spotify, he verificado si estaba co...
  • Jemi
  • Spotify Legend
  • 1713 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1713 Views
  • 4 replies
  • 0 likes

New Releases Not Updating

PlanPremiumCountryPortugalDeviceHuawei P9 LiteOperating SystemAndroid My Question or Issue Hi everyone. My new releases are not updating. It hasn't been updated since Ariana Grande's 'sweetner' album came out. What should I do? It's not updating on t...

  • Casual Listener
  • Plan Premium Country Portugal Device Huawei P9 Lite Operating System Android   My Question or Issue   Hi everyone. My new releases are not updating. It hasn't been updated since ...
  • dianagribeiro
  • Newbie
  • 4359 Views
  • 6 replies
  • 3 likes
  • Other
  • 4359 Views
  • 6 replies
  • 3 likes

[Discovery Weekly] Every week the same genre and nothing else

My Question or Issue Hi all, this is my first post on the community Discovery Weekly always worked flawlessly for me, except for the past 3/4 weeksAll i get is ambient music, I tried listening to other generes (dub techno, lofi hip hop) for a week st...

  • Casual Listener
  •   My Question or Issue   Hi all, this is my first post on the community   Discovery Weekly always worked flawlessly for me, except for the past 3/4 weeks All i get is ambient mus...
  • PygmyLepper
  • Regular
  • 940 Views
  • 7 replies
  • 2 likes
  • Other
  • 940 Views
  • 7 replies
  • 2 likes

Superuser Contribution My 'Heavy Rotation' is a load of stuff I've never listened to or heard of

PlanPremiumCountryUSA Device(iPhone 7, iPad 1, Desktop)Operating System(iOS 12) My Question or Issue I've just logged in to my iPhone Spotify for the first time in about three days, and it started blurting terrible EDM at me. Went to the home screen ...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 7, iPad 1, Desktop) Operating System (iOS 12)   My Question or Issue  I've just logged in to my iPhone Spotify for the first time i...
  • Jemi
  • Spotify Legend
  • 6157 Views
  • 5 replies
  • 14 likes
  • Account
  • 6157 Views
  • 5 replies
  • 14 likes

Superuser Contribution Incorrect Facebook display name inside the app

PlanPremium CountryRomania DeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueIs there any way I can have the app display my full name? It only says ''Alex''. I already tried disconnecting my Facebook account and reconnecting ...

  • Visitor
  • Plan Premium   Country Romania   Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Is there any way I can have the app display my full name? ...
  • Peter
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt work on wifi abroad (but 4G)

I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele

  • Regular
  • I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele
  • Jemi
  • Spotify Legend
  • 1114 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1114 Views
  • 7 replies
  • 0 likes

someone using my account somehow from the webplayer??

PlanPremiumCountry USADeviceall devices (I guess)Operating SystemN/A My Question or Issue So lately i started noticing random playlists starting to pop up in my playlists, and now randomly my song will change and say that my deviced was changed to we...

  • Casual Listener
  • Plan Premium Country  USA Device all devices (I guess) Operating System N/A   My Question or Issue  So lately i started noticing random playlists starting to pop up in my pla...
  • Billy-J
  • Spotify Star
  • 5962 Views
  • 6 replies
  • 1 likes
  • Account
    Other
    Premium
    Security
  • 5962 Views
  • 6 replies
  • 1 likes

Tech problem

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know camillewalker00 and when I try to login it’s saying my login info is incorrect even though it ...

  • Casual Listener
  •   Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello someone is using my old account who I don’t know...
  • Billy-J
  • Spotify Star
  • 378 Views
  • 5 replies
  • 0 likes
  • Account
  • 378 Views
  • 5 replies
  • 0 likes

Solved!! wrong accound

At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to wrong (facebook) account.So I have no access (library etc) ...

  • Newbie
  • At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail.  Now, I had to update my credit card but connected to...
  • Jose_M
  • Spotify Star
  • 492 Views
  • 1 replies
  • 1 likes
  • Account
  • 492 Views
  • 1 replies
  • 1 likes

Accessed account

My Question or Issue Hello; I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all the steps and changed my passwords for both of my facebook and spot...

  • Newbie
  • My Question or Issue   Hello;  I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all ...
  • Jose_M
  • Spotify Star
  • 353 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Security
    Unlimited
  • 353 Views
  • 1 replies
  • 1 likes

Problem logging in on the mobile app

PlanFreeCountry IsraelDeviceShiome redmi note 5Operating System My Question or IssueI cant seem to be able to log in to the mobile app. I tried to reset it, followed all instructions but it keeps on telling to submit a new link. even when i copy the ...

  • Newbie
  • Plan Free Country  Israel Device Shiome redmi note 5 Operating System     My Question or Issue I cant seem to be able to log in to the mobile app. I tried to reset it, follow...
  • Billy-J
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution cookies and login tracking

PlanPremiumCountry SwedenDeviceLaptop, Win10, ChromeOperating SystemWindows 10 My Question or Issue I have a non-facebook account with a separate username / password and so far I have only used this account on my mobile units (iOS) and on a stationar...

  • Newbie
  •   Plan Premium Country  Sweden Device Laptop, Win10, Chrome Operating System Windows 10   My Question or Issue  I have a non-facebook account with a separate username /...
  • Guido
  • Spotify Legend
  • 1207 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 1207 Views
  • 1 replies
  • 0 likes

Account not displaying real name despite being connected to Facebook

Hi all, I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my username instead of my real name. Any help would be appreciated, as I really...

  • Newbie
  • Hi all,    I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my usern...
  • Jose_M
  • Spotify Star
  • 320 Views
  • 1 replies
  • 1 likes
  • Account
  • 320 Views
  • 1 replies
  • 1 likes

How do I go about getting the email to my lost account

Literally just as the title says. I need the email since I have so many it'd take a while to check all of them

  • Newbie
  • Literally just as the title says. I need the email since I have so many it'd take a while to check all of them
  • Loxer
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Account name changed to numbers and other issues

As of yesterday evening everything was fine, but today I got an email (in French, I'm italian and use spotify in English) saying something like a password reset change and that if I didn't request it to just ignore the email. I opened up spotify desk...

  • Casual Listener
  •   As of yesterday evening everything was fine, but today I got an email (in French, I'm italian and use spotify in English) saying something like a password reset change and that if I didn't re...
  • Jose_M
  • Spotify Star
  • 906 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 906 Views
  • 3 replies
  • 1 likes