Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8490 Views
1 replies
9 likes
Security

8490 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Dessi
Moderator
475829 Views
978 replies
111 likes
Account

475829 Views
978 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1208102 Views
119 replies
117 likes
Account

1208102 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
4 weeks ago
Joan
Moderator
119260 Views
72 replies
12 likes
Account
Login
Premium

119260 Views
72 replies
12 likes

no puedo logear desde mi laptop

Spoiler (Highlight to read) hola, no puedo logear desde mi computadora a spotify, yo estoy vinculada con facebook, y al clickear la opcion no carga absolutamente nada, y cuando entro con otra cuenta mia sin facebook tampoco me carga.es como si la apl...

onazeta
Newbie
hola, no puedo logear desde mi computadora a spotify, yo estoy vinculada con facebook, y al clickear la opcion no carga absolutamente nada, y cuando entro con otra cuenta mia sin facebook tam...
2018-03-11 9:50:49 PM
2018-12-22 9:50:46 PM
osornios
Spotify Star
744 Views
1 replies
0 likes

744 Views
1 replies
0 likes

No puedo iniciar sesion

Hace un par de semanas me mude a Alemania y mi spotify no me deja ingresar. Me dice que para hacerlo "les cuente donde estoy en spotify.com" sin embargo en la pagina no hay ninguna opcion para hacerlo y al intentar cambiar mi pais en "editar perfil" ...

ValeNaranjo
Newbie
Hace un par de semanas me mude a Alemania y mi spotify no me deja ingresar. Me dice que para hacerlo "les cuente donde estoy en spotify.com" sin embargo en la pagina no hay ninguna opcion para hacerl...
2018-03-11 1:29:54 PM
2018-12-22 9:50:43 PM
osornios
Spotify Star
189 Views
1 replies
0 likes
Account
Login

189 Views
1 replies
0 likes

Superuser Contribution cobro doble

PlanFamiliarCountry MXDevicesamsumg s6 edgeOperating Systemandroid My Question or Issue habia estado el cobro de forma correcta hasta el dia de hoy, me estan cobrando doble este mes. no tengo otras cuentas, no tengo mas sesiones, no tengo diferentes ...

JorgeArroyo
Newbie
Plan Familiar Country MX Device samsumg s6 edge Operating System android My Question or Issue habia estado el cobro de forma correcta hasta el dia de hoy, me estan cobran...
2018-12-06 5:27:04 PM
2018-12-22 9:45:18 PM
osornios
Spotify Star
254 Views
2 replies
0 likes
Subscription

254 Views
2 replies
0 likes

My Release Radar Does Not Update

Hello, It's been two weeks my release radar doesnt update. When I check the date on my phone, it shows the current date but the songs are still same just like two weeks ago. Any ideas how to fix it? Thanks in advance! PlanFamily PremiumCountry Indone...

user-removed
Visitor
Hello, It's been two weeks my release radar doesnt update. When I check the date on my phone, it shows the current date but the songs are still same just like two weeks ago. Any ideas how to fix it? ...
2018-12-20 12:54:27 AM
2018-12-22 9:41:34 PM
osornios
Spotify Star
1585 Views
1 replies
0 likes
Other

1585 Views
1 replies
0 likes

Username and Account details changed?

CountryUK DeviceBrowser (Chrome)Operating SystemWin10 My Question or IssueI hit a block trying to log in the webplayer with my usual username / password. Upon resetting my password using my e-mail address and checking my account details, Username, Co...

user-removed
Visitor
Country UK Device Browser (Chrome) Operating System Win10 My Question or Issue I hit a block trying to log in the webplayer with my usual username / passw...
2018-12-21 12:47:00 PM
2018-12-22 9:33:45 PM
osornios
Spotify Star
471 Views
1 replies
0 likes
Account
Login
Security

471 Views
1 replies
0 likes

Strange Username when creating spotify account

PlanPremiumCountry France My Question or IssueI just created a new Spotify account and when asked for username i entred alt0134Priest (which is my nickname) but when logging into my account is see that my actual username is : 08yqycg2iohmg8yr24wqh3me...

alt0134Priest
Newbie
Plan Premium Country France My Question or Issue I just created a new Spotify account and when asked for username i entred alt0134Priest (which is my nickname) but when logging int...
2018-12-22 7:16:54 PM
2018-12-22 8:55:31 PM
Billy-J
Spotify Star
423 Views
1 replies
0 likes
Account
Login

423 Views
1 replies
0 likes

Account disappeared

PlanFreeCountry USADeviceWindows 10Samsung Galaxy Tab AOperating System(Windows 10, Android) My Question or Issue Opened my desktop app and tried to login to my account but the password didn't work. Reset password revealed that my email/username is n...

ViktorStagnetti
Newbie
Plan Free Country USA Device Windows 10 Samsung Galaxy Tab A Operating System (Windows 10, Android) My Question or Issue Opened my desktop app and tried to login to my...
2018-12-22 6:32:57 PM
2018-12-22 6:50:22 PM
Loxer
Community Legend
232 Views
1 replies
0 likes
Account
Login
Security

232 Views
1 replies
0 likes

Account hacked, changed email

PlanPremiumCountry Hungary Operating SystemAndroid Oreo, Windows 10 My Question or Issue So my account just got hacked. I just got an email, saying that my email address has changed, and hurray, what do you know I did not even know about it. I can't ...

corvo18
Casual Listener
Plan Premium Country Hungary Operating System Android Oreo, Windows 10 My Question or Issue So my account just got hacked. I just got an email, saying that my em...
2018-12-21 9:53:17 PM
2018-12-22 5:31:22 PM
Maxim
Spotify Star
1280 Views
1 replies
0 likes
Account
Login
Premium
Security

1280 Views
1 replies
0 likes

Superuser Contribution Song jumps to another every time after x time

It feels that another user uses my account simultaneously. After a random time listening to a song it jumps to another. I've logged out everywhere, changed my password and logged in again, but the problem isn't solved yet. The problem is here for aro...

GielC
Casual Listener
It feels that another user uses my account simultaneously. After a random time listening to a song it jumps to another. I've logged out everywhere, changed my password and logged in again, but t...
2018-11-23 12:24:41 PM
2018-12-22 2:57:00 PM
GielC
Casual Listener
598 Views
5 replies
0 likes
Other

598 Views
5 replies
0 likes

Superuser Contribution I can't change my country OR my email address...

I had the message pop up today that I can't listen to music abroad for more than 14 days, new money making policy I get it, but when I go to change my location because I moved here (Japan) in the last year, the only location options available are the...

user-removed
Visitor
I had the message pop up today that I can't listen to music abroad for more than 14 days, new money making policy I get it, but when I go to change my location because I moved here (Japan) in the las...
2018-12-19 12:19:57 AM
2018-12-22 2:31:54 PM
Guido
Spotify Legend
270 Views
1 replies
1 likes
Account

270 Views
1 replies
1 likes

Trying to log into my account and it is saying I’m offline check connection

im Trying to log into my account it’s saying offline check connection I’ve also tried login in Facebook and keeps saying login failed PlanPremiumCountry Australia DeviceiPhone 8plus Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question ...

Kiaraa
Newbie
im Trying to log into my account it’s saying offline check connection I’ve also tried login in Facebook and keeps saying login failed Plan Premium Country Australia Device iPh...
2018-12-22 3:12:48 AM
2018-12-22 1:37:42 PM
Jose_M
Spotify Star
317 Views
1 replies
0 likes
Login

317 Views
1 replies
0 likes

Don’t recognize recently played music

Hi, all. Can’t find any way to contact Spotify (without any social accounts), so must try here. My Recently Played music is packed with hip-hop and meditation-type music, stuff I rarely (once every 3. year?) listen to. So is my Heavy Rotation; Sounds...

espenandre
Casual Listener
Hi, all. Can’t find any way to contact Spotify (without any social accounts), so must try here. My Recently Played music is packed with hip-hop and meditation-type music, st...
2018-12-21 11:05:14 AM
2018-12-22 10:24:01 AM
espenandre
Casual Listener
4844 Views
9 replies
3 likes
Account
Premium
Security

4844 Views
9 replies
3 likes

Solved!!Superuser Contribution Problem with my Facebook account which is connected to two profiles

PlanFree and PremiumCountry SlovakiaDevicePC and iPhoneOperating SystemiOS 10 and Windows 10 My Question or Issue Hello,I created a small mess with my accounts. Some time ago I started with Spotify (connected the Facebook account) And then because of...

Sonulienocka
Casual Listener
Plan Free and Premium Country Slovakia Device PC and iPhone Operating System iOS 10 and Windows 10 My Question or Issue Hello, I created a small mess with my accounts.&n...
2018-12-11 6:34:22 PM
2018-12-22 10:15:55 AM
Peter
Spotify Legend
602 Views
6 replies
0 likes
Account

602 Views
6 replies
0 likes

Forgot my password and don't have access to email

PlanPremium FamilyCountryUSA DeviceLogged in on iPhone SE and am trying to log in on PCOperating SystemIOS 12 and Windows 10 My Question or Issue Just like the title states I am logged in to my phone but have forgotten my password and do not have acc...

nolanplayz
Casual Listener
Plan Premium Family Country USA Device Logged in on iPhone SE and am trying to log in on PC Operating System IOS 12 and Windows 10 My Question or Issue Just like the titl...
2018-12-22 3:06:23 AM
2018-12-22 3:09:01 AM
nolanplayz
Casual Listener
3858 Views
1 replies
1 likes
Login

3858 Views
1 replies
1 likes

Premium account log in problems

PlanPremiumCountryUSA Device(iPhone 8Operating SystemiOS 10 My Question or IssueSo, i signed up for the 3 month premium account via an email i received. Problem is i already had an account through FB under a different email. When i went to re- downlo...

Velvetsun
Newbie
Plan Premium Country USA Device (iPhone 8 Operating System iOS 10 My Question or Issue So, i signed up for the 3 month premium account via an email i received. Proble...
2018-12-21 5:13:36 PM
2018-12-22 1:28:26 AM
Jose_M
Spotify Star
333 Views
1 replies
1 likes
Account
Login
Premium

333 Views
1 replies
1 likes

App keeps logging me out

PlanPremiumCountryUSA DeviceS8+Operating SystemAndroid 8.0.0 I started listening this afternoon and about 10 mins later, the app stopped playing music. It kicked me out and asked me to log back in. I tried and it said that my password was incorrect. ...

Tekker
Casual Listener
Plan Premium Country USA Device S8+ Operating System Android 8.0.0 I started listening this afternoon and about 10 mins later, the app stopped playing music. It kicked me out an...
2018-12-21 8:31:23 PM
2018-12-21 12:28:45 AM
Tekker
Casual Listener
3012 Views
7 replies
1 likes
Login

3012 Views
7 replies
1 likes

Switch from Facebook login to email login

HelloI have spotify user created using Facebook login. I would like to know if possible to close it, and then use same email address for email user login Thanks

ellevy12
Newbie
Hello I have spotify user created using Facebook login. I would like to know if possible to close it, and then use same email address for email user login Thanks
2018-03-10 3:49:06 PM
2018-12-21 10:59:43 PM
kejt_
Community Legend
4774 Views
1 replies
0 likes
Account

4774 Views
1 replies
0 likes

Someone is trying to hack my account.

PlanPremiumCountry USADeviceLG ThinQOperating SystemAndroid My Question or Issue I'm constantly getting emails suggesting I should change my password because Spotify suspects someone is trying to access my account. I have received this email 5 times ...

bobbymedrano19
Newbie
Plan Premium Country USA Device LG ThinQ Operating System Android My Question or Issue I'm constantly getting emails suggesting I should change my password because Spotif...
2018-12-21 8:24:34 PM
2018-12-21 8:30:56 PM
Kwenchana
Regular
2077 Views
2 replies
1 likes
Account
Security

2077 Views
2 replies
1 likes

Subscribed randomly to 'Drake'

Hi, please help! I randomly got subscribed to playlists containing songs from DRAKE. I dont even listen to hip hop! about 7 of his songs played automatically when I was not even using Spotify! I changed my password, but I have seen, that I am not the...

HonestSoundGirl
Casual Listener
Hi, please help! I randomly got subscribed to playlists containing songs from DRAKE. I dont even listen to hip hop! about 7 of his songs played automatically when I was not even using Spotify! I...
2018-12-21 6:44:55 PM
2018-12-21 6:49:01 PM
Jᴀᴄᴋ
Roadie
408 Views
1 replies
0 likes
Account
Security
Subscription

408 Views
1 replies
0 likes

Account compromised - anyone else affected? Can't change my e-mail

PlanPremiumCountry US Was listening to Spotify on my laptop when it suddenly said it was playing on a Galaxy S7 Edge. I don't own that device, so I immediately became suspicious. Started the whole password reset process and I noticed that the phone n...

G_Loc
Gig Goer
Plan Premium Country US Was listening to Spotify on my laptop when it suddenly said it was playing on a Galaxy S7 Edge. I don't own that device, so I immediately became suspic...
2018-12-20 4:47:43 PM
2018-12-21 6:40:44 PM
Andehh
Music Fan
2982 Views
3 replies
0 likes
Account
Login
Security

2982 Views
3 replies
0 likes

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