Help Wizard

Step 1


account offline

account offline

I received an email saying that I was using my spotify uncorretly and that I should delete my app and download again so my account wouldnt be deleted for real! But since i did what I was proposed too, I listen to ONE song and then it stops and says that Im offline even when Im not and I have to close the app and open it again if I want to listen more songs! Can someone please tell me whats wrong???? 

1 Reply

Hey @mvitoriads, welcome to the Community!


Can you give us a bit more info on what's going on? We'll also need to know what device, operating system, and Spotify version you're using. 


We'll see what we can suggest once we have this info.

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