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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 301 Views
  • 0 replies
  • 6 likes
  • Security
  • 301 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436275 Views
  • 971 replies
  • 108 likes
  • Account
  • 436275 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193920 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193920 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106360 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106360 Views
  • 70 replies
  • 11 likes

Solved!!Superuser Contribution Problema para virar Premium, cartoes recusados

Estou com um problema, moro no Brasil e quero aproveitar a oportunidade de virar Premium mas não consigo, ja tentei com 3 cartões de credito e sempre recebo a mesma menssagem de erro:Opa, parece que seu cartão ou serviço de pagamento está num dia rui...

  • Casual Listener
  • Estou com um problema, moro no Brasil e quero aproveitar a oportunidade de virar Premium mas não consigo, ja tentei com 3 cartões de credito e sempre recebo a mesma menssagem de erro: Opa, parece qu...
  • micheldalla
  • Newbie
  • 31405 Views
  • 21 replies
  • 4 likes
  • Account
    Free
    Premium
    Subscription
  • 31405 Views
  • 21 replies
  • 4 likes

Unable to download spotify desktop client Windows 7

I am trying to install Spotify on my computer after it stoppped working by saying "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." After trying to reinstall it i get a message saying "Unable to download sp...

  • Casual Listener
  • I am trying to install Spotify on my computer after it stoppped working by saying "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL'  please, reinstall this application."  After...
  • kirillov
  • Casual Listener
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Premium: paid but subscriprion deleted

I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation

  • Newbie
  • I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Solved!! Web player - How to scrobble to Last fm?

Hi there, I couldn't find an option to add my last.fm account details to Web Player after the UI changed. There used to be an option under account settings, but I can't find it now. Is this feature cancelled? Any suggestions?

  • Regular
  • Hi there,   I couldn't find an option to add my last.fm account details to Web Player after the UI changed. There used to be an option under account settings, but I can't find it now. Is this ...
  • hans-jürgen
  • Roadie
  • 29042 Views
  • 29 replies
  • 11 likes
  • Account
  • 29042 Views
  • 29 replies
  • 11 likes

Can,t connect to Bluesound Powernode2

There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings.I can detect Bluesound but I can´t connect

  • Newbie
  • There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings. I can d...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Premium Aktivierung

Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es aktiviert wird. Wisst ihr woran das liegt?

  • Newbie
  • Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Premium
  • 242 Views
  • 1 replies
  • 0 likes

Ich bekomme nur noch Family angeboten

Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will ich aber nicht da ich der einzige bin der Spotify nu...

  • Newbie
  • Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will i...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Premium
  • 276 Views
  • 1 replies
  • 0 likes

Have premium on phone and Ipad but not coming up on my desktop

i signed up for .99 account on spotify for 3 month premium on Nov. 24. It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again..

  • Newbie
  • i signed up for .99 account on spotify for 3 month premium on Nov. 24.  It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again.. 
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

I can't access my account to cancel my Premium subscription

I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in. I have tried to reset my password but I dont have access to the email account it sends th...

  • Newbie
  • I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in.  I have tried to reset my passwor...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Cancelling a subscription

I am currently paying for two accounts, mine and my sister's. My sister passed away and I need to cancel her account. How do I do this?

  • Visitor
  • I am currently paying for two accounts, mine and my sister's.  My sister passed away and I need to cancel her account.  How do I do this?
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

dropping out when another user in my family account starts to stream

Hi, first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop out.Shouldn´t the family bundle keep that from happening? I ...

  • Newbie
  • Hi,   first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop ...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium
  • 179 Views
  • 1 replies
  • 0 likes

Charged by premium account but i dont know the account

Hi! Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my electron but thats it. What i can do?

  • Newbie
  • Hi!   Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my elect...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Spotify For Artists App Issue

On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved since (even though I’ve listened to the song on oth...

  • Newbie
  • On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved ...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

my spotify cant connect to the internet

at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen

  • Newbie
  • at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen
  • LeoRager
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging In

I have been trying to log back into Spotify on my windows laptop for the past week. It had logged in before and worked perfectly fine for months. Now, when I log in, it says that service is temporarily unavailable and to try again later with error co...

  • Casual Listener
  • I have been trying to log back into Spotify on my windows laptop for the past week. It had logged in before and worked perfectly fine for months. Now, when I log in, it says that service is temporari...
  • pringles1324
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Spotify dropped all existing family members

I was already paying for the premium family service. Within the past few hours all of my existing family members were dropped from premium account status and I can no longer add them back because it says they already have premium. When in all actuall...

  • Casual Listener
  • I was already paying for the premium family service. Within the past few hours all of my existing family members were dropped from premium account status and I can no longer add them back because it ...
  • Bittencourt
  • Spotify Star
  • 594 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 594 Views
  • 4 replies
  • 0 likes

Unable to change location

Hi guys! Recently my premium expired and I wanted to change my payment details from Irish card to Danish one. After trying it Spotify wanted me to change the method of payment or the location saying that Spotify isn't available in Denmark. I tried to...

  • Newbie
  • Hi guys! Recently my premium expired and I wanted to change my payment details from Irish card to Danish one. After trying it Spotify wanted me to change the method of payment or the location sa...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Solved!! Can't get the 0.99 premium offer

Hello! I clicked on an ad in my Spotify offering 3 months of Spotify premium at 99c a month.I tried to sign up for it, but upon entering my card details it said that I've already taken up an offer/discount before. I've never gotten Premium in my one ...

  • Casual Listener
  • Hello!   I clicked on an ad in my Spotify offering 3 months of Spotify premium at 99c a month. I tried to sign up for it, but upon entering my card details it said that I've already take...
  • Krista78kat
  • Newbie
  • 3996 Views
  • 9 replies
  • 0 likes
  • Premium
    Subscription
  • 3996 Views
  • 9 replies
  • 0 likes

Cambio de staus de premium a gratis

Buenas, cambie de celular y al momento de instalar el Spotify me dice que mi cuenta es gratis cuando hace varios meses tengo premium. Reinicie varias veces la aplicacion, el cel y hasta cerre sesion y borre el spotify del otro cel. Pero nada, sigue i...

  • Newbie
  • Buenas, cambie de celular y al momento de instalar el Spotify me dice que mi cuenta es gratis cuando hace varios meses tengo premium. Reinicie varias veces la aplicacion, el cel y hasta cerre sesion ...
  • 317 Views
  • 0 replies
  • 2 likes
  • 317 Views
  • 0 replies
  • 2 likes

Solved!! My account has been hacked please help

Hi my account have been hacked. I received this email and I havn't done this. and now I can't login to my account please help asap Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. You...

  • Newbie
  • Hi my account have been hacked. I received this email and I havn't done this. and now I can't login to my account please help asap Hello, Spotify here. We wanted to let you know that the...
  • Lijomi
  • Composer
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 374 Views
  • 1 replies
  • 0 likes