Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4836 Views
  • 1 replies
  • 9 likes
  • Security
  • 4836 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 466977 Views
  • 977 replies
  • 111 likes
  • Account
  • 466977 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206195 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206195 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115705 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115705 Views
  • 72 replies
  • 12 likes

123dhinchak

123dhinchak

  • Regular
  • 123dhinchak
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Spotify account ineens van premium naar free..

Mijn spotify account is van de 1 op de andere dag veranderd van premium naar free. Ik heb zelf geen aanpassingen gedaan in mijn abonnement. Help?

  • Newbie
  • Mijn spotify account is van de 1 op de andere dag veranderd van premium naar free.  Ik heb zelf geen aanpassingen gedaan in mijn abonnement. Help?
  • 269 Views
  • 0 replies
  • 0 likes
  • Account
  • 269 Views
  • 0 replies
  • 0 likes

Bibliothek verschwunden

Nach dem heutigen Update sind wieder einmal alle Downloads verschwunden, in meinem Fall 3000 Songs. Kennt man ja mittlerweile.Neu und wirklicu, wirklich ärgerlich: in meiner bibo- Übersicht sind die Alben nun nichtmal mehr offline zu sehen. Lediglich...

  • Newbie
  • Nach dem heutigen Update sind wieder einmal alle Downloads verschwunden, in meinem Fall 3000 Songs. Kennt man ja mittlerweile. Neu und wirklicu, wirklich ärgerlich: in meiner bibo- Übersicht sind di...
  • 849 Views
  • 0 replies
  • 1 likes
  • 849 Views
  • 0 replies
  • 1 likes

ybhyuh

hu7h7h7

  • Casual Listener
  • hu7h7h7
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

56

687678ht

  • Regular
  • 687678ht
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Me estan cobrando y no soy premium

Estuve un mes premium pero ya cancele mi suscripción y aparezco solo como Free pero hoy me aparece un cobro de spofity por el siguiente mes qie hago ?

  • Newbie
  • Estuve un mes premium pero ya cancele mi suscripción y aparezco solo como Free pero hoy me aparece un cobro de spofity por el siguiente mes qie hago ?
  • soffct
  • Newbie
  • 7866 Views
  • 18 replies
  • 2 likes
  • 7866 Views
  • 18 replies
  • 2 likes

sharad

sharad

  • Regular
  • sharad
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Account

I have an account linked to facebook in Australia I am living in India now for some time and would like to access it here too. i followed the instructions and tried to use the dropdown box in my profile and only shows Australia- no other country appe...

  • Visitor
  • I have an account linked to facebook in Australia I am living in India now for some time and would like to access it here too. i followed the instructions and tried to use the dropdown box in my prof...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Cant log on to my account

I can't find my account. it wouldn't accept my password so I asked for a password reset and it sent one to my email. In frustration I uninstalled the app and reinstalled it and now I can't find out where to log in with my account email and password. ...

  • Newbie
  • I can't find my account.  it wouldn't accept my password so I asked for a password reset and it sent one to my email. In frustration I uninstalled the app and reinstalled it and now I can't find...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Duplicate account?

I think I may have a duplicate account. My mom tried adding me to the family premium. I logged in to the website using my email address since it won't accept ny username. However, I checked the spotify app and I see the username I signed up with last...

  • Casual Listener
  • I think I may have a duplicate account. My mom tried adding me to the family premium. I logged in to the website using my email address since it won't accept ny username. However, I checked the spoti...
  • yuri_rylai
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! How to synchronize with MP3-Player?

Hello! So I just got Spotify Premium and I just can't seem to figure out how to get the music onto my MP3-Player. I only see a few options with iPods, but I don't own such a thing. I am not really sure how to get the files into "Offline mode" either ...

  • Visitor
  • Hello!   So I just got Spotify Premium and I just can't seem to figure out how to get the music onto my MP3-Player. I only see a few options with iPods, but I don't own such a thing. I a...
  • emilyjaestickle
  • Newbie
  • 19436 Views
  • 6 replies
  • 1 likes
  • 19436 Views
  • 6 replies
  • 1 likes

CFRS tokens intentando renovar el cargo aparece esta leyenda.

Estimados usuarios y espero que alguien de spotify. Este mes no se pudo hacer el cargo que habitualmente se hace a mi tarjeta. Me amenazaron con suspender mi servicio. La tarjeta esta bien y no tiene ningun problema, lo que lo hace extraño. Pero inte...

  • Newbie
  • Estimados usuarios y espero que alguien de spotify. Este mes no se pudo hacer el cargo que habitualmente se hace a mi tarjeta. Me amenazaron con suspender mi servicio. La tarjeta esta bien y no tiene...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Contact Spotify

Yesterday I opened a playlist on my Android I had previously been listening to on shuffle. Instead of the playlist there was the search bar with the term "uma era" typed in. I clicked back in to the playlist and hit shuffle again. It played on my dri...

  • Newbie
  • Yesterday I opened a playlist on my Android I had previously been listening to on shuffle. Instead of the playlist there was the search bar with the term "uma era" typed in. I clicked back in to the ...
  • 723 Views
  • 0 replies
  • 0 likes
  • 723 Views
  • 0 replies
  • 0 likes

Spotify Not Showing Up on Facebook Activity

Hi there! Spotify is not currently showing up on my Facebook 'Activity' page. I'm logged in and sharing on FB, not in private mode. Any suggestions? Thanks!

  • Newbie
  • Hi there! Spotify is not currently showing up on my Facebook 'Activity' page. I'm logged in and sharing on FB, not in private mode. Any suggestions? Thanks!
  • richzertuche
  • Newbie
  • 853 Views
  • 3 replies
  • 8 likes
  • 853 Views
  • 3 replies
  • 8 likes

what is the linux laptop?

We have the account where we can have 3 offline devices ( we use 2 android phones and an iphone). Frequently when one of the phones goes online, we get a message that there have been too many offline devices and the downloads on that device are delet...

  • Casual Listener
  • We have the account where we can have 3 offline devices ( we use 2 android phones and an iphone).  Frequently when one of the phones goes online, we get a message that there have been too many o...
  • jlhwnr
  • Casual Listener
  • 852 Views
  • 3 replies
  • 0 likes
  • 852 Views
  • 3 replies
  • 0 likes

Hacked account?

My account was recently hacked and I was able to recover my account and change my password. However, all my starred songs have been deleted. Is there any way to recover the 1000+ songs? I know you can recover playlists but I never really used them.

  • Newbie
  • My account was recently hacked and I was able to recover my account and change my password. However, all my starred songs have been deleted. Is there any way to recover the 1000+ songs? I know you ca...
  • LoganHelps
  • Composer
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 222 Views
  • 1 replies
  • 0 likes

No puedo reproducir mis archivos locales

Buenas, hace un par de días me pasé a Spotify Premium, y desde entonces, si quiero poner una canción en Spotify que ya tengo en mi ordenador como archivo local no se reproduce. Es como si hubieran dejado de estar disponible en Spotify toda la música ...

  • Newbie
  • Buenas, hace un par de días me pasé a Spotify Premium, y desde entonces, si quiero poner una canción en Spotify que ya tengo en mi ordenador como archivo local no se reproduce. Es como si hubieran de...
  • estocástico
  • Newbie
  • 20839 Views
  • 10 replies
  • 6 likes
  • 20839 Views
  • 10 replies
  • 6 likes

p[

][

  • Casual Listener
  • ][
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes