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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293223 Views

529 replies

34 likes

Account
Free
  • 293223 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13723 Views

6 replies

11 likes

Security
  • 13723 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541710 Views

990 replies

115 likes

Account
  • 541710 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129739 Views

74 replies

12 likes

Account
Login
Premium
  • 129739 Views
  • 74 replies
  • 12 likes

Someone changed email address.

Today I got a message to my email address that someone changed my email address and now I'm unable to login to my account and do anything. How can I get my account back?!

Newbie

Today I got a message to my email address that someone changed my email address and now I'm unable to login to my account and do anything. How can I get my account back?!

Jiana

Community Legend

381 Views

1 replies

0 likes

Account
  • 381 Views
  • 1 replies
  • 0 likes

Mislabeled Tracks - fox capture plan

Not sure where to send it, but for the band "fox capture plan", the album "covermind"'s tracks are mislabeled.How it should be:1) Born Slippy (this is correct)2) Right Here, Right Now (listed as Basket Case)3) Basket Case (listed as Carnival)4) Tonig...

Newbie

Not sure where to send it, but for the band "fox capture plan", the album "covermind"'s tracks are mislabeled. How it should be: 1) Born Slippy (this is correct) 2) Right Here, Right Now (listed...

Jiana

Community Legend

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

i would listen to 2x the ads

if i NEVER had to listen to that condom ad by lil dicky EVER again spotify, please, i never want to hear that ad again. i would listen to 5 minutes of ads if i never have to hear that again, just please make it stop

Newbie

if i NEVER had to listen to that condom ad by lil dicky EVER again   spotify, please, i never want to hear that ad again. i would listen to 5 minutes of ads if i never have to hear that again,...

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

Doble cobro en spotify

Hola, me han cobrado Dos Veces la prima supscripcion, y el Caso Es Que no tengo ni el spotifypremium ni nada, Pero me han echo los Dos cobros. Como Puedo Pedir A que me devuelvan el dinero? gracias

Newbie

Hola, me han cobrado Dos Veces la prima supscripcion, y el Caso Es Que no tengo ni el spotifypremium ni nada, Pero me han echo los Dos cobros. Como Puedo Pedir A que me devuelvan el dinero? gracias&n...

beatrizvm_56

Newbie

3237 Views

10 replies

0 likes

Security
  • 3237 Views
  • 10 replies
  • 0 likes

friend feed won't show up even though the setting is on

I've been using Spotify for 4 years and I've had the friend feed for the majority of that time. Sometime in the last few months, it disappeared. Now I want it, and when I went to turn on the setting, it was already turned on. I logged out of my accou...

Newbie

I've been using Spotify for 4 years and I've had the friend feed for the majority of that time. Sometime in the last few months, it disappeared. Now I want it, and when I went to turn on the setting,...

Jiana

Community Legend

239 Views

1 replies

0 likes

Account
  • 239 Views
  • 1 replies
  • 0 likes

Account name in a different language

I don't access Spotify every day, so I have no idea when exactly this change happened, but when I checked this morning, my Spotify username is showing my Chinese name instead of my English name, which is my default language of both Spotify and Facebo...

Casual Listener

I don't access Spotify every day, so I have no idea when exactly this change happened, but when I checked this morning, my Spotify username is showing my Chinese name instead of my English name, whic...

seanongzh

Newbie

871 Views

2 replies

1 likes

Account
  • 871 Views
  • 2 replies
  • 1 likes

Pagamento

Boa noite, tive um problema ao assinar o prémio, porque depois de colocar toda a minha data, o site não estava disponível, então eu fui e criei outra conta e acontece o mesmo novamente enroa tentou uma terceira vez com outro E o problema foi Repetido...

Visitor

Boa noite, tive um problema ao assinar o prémio, porque depois de colocar toda a minha data, o site não estava disponível, então eu fui e criei outra conta e acontece o mesmo novamente enroa tentou u...

Bittencourt

Spotify Star

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

Can't login with Facebook after upgrading to Family Account; Username became numbers

HelloI signed up with Facebook to a premium account last year. recently I upgraded to a Family Account and added some family members. However, when I logged into Spotify's webpage with my Facebook today, it logged in as my mother!!I figured out that ...

Casual Listener

Hello I signed up with Facebook to a premium account last year. recently I upgraded to a Family Account and added some family members. However, when I logged into Spotify's webpage with my Facebook ...

CryticalAce

Spotify Star

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

my code is unreadable due i scratched it off with a key

dear friend of the community i just bought a card of spotify i scratched the seal of with a key and damaged the code and the code is unreadable for me what do i do now? kind regards Bresley

Newbie

dear friend of the community   i just bought a card of spotify  i scratched the seal of with a key and damaged the code and the code is unreadable for me what do i do now?   kind r...

CryticalAce

Spotify Star

285 Views

1 replies

1 likes

  • 285 Views
  • 1 replies
  • 1 likes

Trouble log in using the app

Hi, I'm having a hard time trying to log in thru the app, my account is working if I use safari but not with the app. I even tried to change my password but it's not working either. Any help would be really appreciated!!! Thanks

Newbie

Hi, I'm having a hard time trying to log in thru the app, my account is working if I use safari but not with the app. I even tried to change my password but it's not working either. Any help would be...

CryticalAce

Spotify Star

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Ayuda! No puedo acceder a mi cuenta premium

Tengo mis listas en spotify premium y cuando entro con mi antigua contraseña de facebook entra automaticamente a una cuenta free donde no hay ninguna lista. Si intento acceder desde dentro me dice q la contraseña no es correcta. Porfavor como puedo r...

Newbie

Tengo mis listas en spotify premium y cuando entro con mi antigua contraseña de facebook entra automaticamente a una cuenta free donde no hay ninguna lista. Si intento acceder desde dentro me di...

Jmanuel291089

Newbie

2758 Views

3 replies

0 likes

  • 2758 Views
  • 3 replies
  • 0 likes

My account isn't connected to facebook or an email so how do i log on?

I signed up for spotify with facebook so i never connected an email to it. I disconnected my facebook from my account because i never use facebook and i thought i had an email connected to it, but i didn't, so now i'm afraid that if i log out of my p...

Newbie

I signed up for spotify with facebook so i never connected an email to it. I disconnected my facebook from my account because i never use facebook and i thought i had an email connected to it, but i ...

itu_

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Spotify artist not responding

At this point Im not really sure what to do other than try to post in the community. I have attempted to contact spotify artist at least 3 times over the last month in regards to my artist account and profile being criss crossed with another artist o...

Casual Listener

At this point Im not really sure what to do other than try to post in the community. I have attempted to contact spotify artist at least 3 times over the last month in regards to my artist account an...

ACDMG

Casual Listener

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

Country Change won't work

I accidentally signed up under USA instead of UK and now when I try to switch it, it says the email is taken which it is under my account, but it won't let me go forward.

Newbie

I accidentally signed up under USA instead of UK and now when I try to switch it, it says the email is taken which it is under my account, but it won't let me go forward.

Jiana

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Not identified device using my account

HiProbably, you don't care, but I leave here the alert.First of all, my account is only accessible using facebook, account protected with phone pin, and there is no strange activity there. Today I was put some music at my iphone, and, someone with ip...

Newbie

Hi Probably, you don't care, but I leave here the alert. First of all, my account is only accessible using facebook, account protected with phone pin, and there is no strange activity there. &nbsp...

Jiana

Community Legend

211 Views

1 replies

0 likes

Security
  • 211 Views
  • 1 replies
  • 0 likes

Changed country via payment details but still not working

I have moved from malaysia to singapore and updated my payment details to singapore (where i'm charged for the spotify premium singapore subscription rate) however my country in the account settings is still reflected as malaysia. was wondering if an...

Newbie

I have moved from malaysia to singapore and updated my payment details to singapore (where i'm charged for the spotify premium singapore subscription rate) however my country in the account settings ...

Jiana

Community Legend

208 Views

1 replies

0 likes

Account
Subscription
  • 208 Views
  • 1 replies
  • 0 likes

iOS Battery dies - Logged out & all music deleted

I have a fully updated iPhone 6s, and have tried un/re-installing the app, and resetting the other Spotify device authentication thing they recommended. But still, when my battery dies, I am logged out of the app and I lose about 4000 songs. I have c...

Newbie

I have a fully updated iPhone 6s, and have tried un/re-installing the app, and resetting the other Spotify device authentication thing they recommended. But still, when my battery dies, I am log...

Fritschifisch

Regular

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Contrate premium por $9 y después de una semana aparece FREE

contrate spotify premuim por nueve pesos mexicanos y despues de uno dias cambio a free, revise mi tarjeta y si me hicieron el cobro y todo bien, la tarjeta esta vigente y tengo el numero de orden. Recibo de la orden 1411510286014Fecha12 de diciembre ...

Newbie

contrate spotify premuim por nueve pesos mexicanos y despues de uno dias cambio a free, revise mi tarjeta y si me hicieron el cobro y todo bien, la tarjeta esta vigente y tengo el numero de orden. &...

tere4

Newbie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Family members can't download music

Hi, have a premium membership with additional family members , family members can't download music nor can they play Spotify music through the Sonos system ?

Newbie

Hi, have a premium membership with additional family members , family members can't download music nor can they play Spotify music through the Sonos system ?

kwmccarthy

Newbie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

You're listening on a device which you aren't

Hi. I have been trying to use Web Player today but I am being told that I am listening on my Macbook Pro. This is at my house and I am at work and I am definitely not using it. I have logged out everywhere and changed my password but I am still havin...

Casual Listener

Hi. I have been trying to use Web Player today but I am being told that I am listening on my Macbook Pro. This is at my house and I am at work and I am definitely not using it. I have logged out ever...

Nick39

Casual Listener

1221 Views

2 replies

0 likes

Account
Login
Premium
  • 1221 Views
  • 2 replies
  • 0 likes