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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335446 Views
  • 890 replies
  • 105 likes
  • Account
  • 335446 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147942 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147942 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86073 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86073 Views
  • 68 replies
  • 9 likes

Annual Subscription Option

Is there an annual subscription option so i can pay for Premium Family for the year and save some money or is the only option for monthly billing?

  • Newbie
  • Is there an annual subscription option so i can pay for Premium Family for the year and save some money or is the only option for monthly billing?
  • cechavar
  • Newbie
  • 1539 Views
  • 2 replies
  • 1 likes
  • 1539 Views
  • 2 replies
  • 1 likes

I can't log into Spotify

Hi All I can't seem to log into Spotify. I've recently moved from Australia to the USA and my account is loged in via Facebook. When i try to sign it, it says incorrect password. I then try a password reset and it says it can't reset as the account i...

  • Newbie
  • Hi All   I can't seem to log into Spotify. I've recently moved from Australia to the USA and my account is loged in via Facebook. When i try to sign it, it says incorrect password. I then try ...
  • osornios
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Facebook

I have logged into an account using my Facebook. I had to create another account to use the family plan but I would like to transfer my Facebook to my new account from my old one but when I click on "connect to Facebook" it tells me it's already been...

  • Newbie
  • I have logged into an account using my Facebook. I had to create another account to use the family plan but I would like to transfer my Facebook to my new account from my old one but when I click on ...
  • osornios
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 160 Views
  • 1 replies
  • 0 likes

My account got hacked

Hi Spotify!My account got hacked and the person who hacked it obviosly change the email adress so I cant get in to the account. Ive written to spotify three times now for HELP and Im guessing Spotify answers to the "new wrong email-adress". Ive calle...

  • Visitor
  • Hi Spotify! My account got hacked and the person who hacked it obviosly change the email adress so I cant get in to the account. Ive written to spotify three times now for HELP and Im guessing Spoti...
  • osornios
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Spotify Family suddenly cut off?

Hi,My dad made a Family Spotify for us all, but today I found out my account has suddenly gone back to Spotify Free. I checked and everything has been payed so I don't know where this is coming from. Anyone recognizes this problem and/or knows what t...

  • Newbie
  • Hi, My dad made a Family Spotify for us all, but today I found out my account has suddenly gone back to Spotify Free. I checked and everything has been payed so I don't know where this is coming fro...
  • osornios
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Problems Changing Country

Im trying to change my country from New Zealand to Australia. After I select Australia and confirm, it bumps to to a page to sign up and pay for Spotify Family, and does not change my country. Any thoughts?

  • Newbie
  • Im trying to change my country from New Zealand to Australia.  After I select Australia and confirm, it bumps to to a page to sign up and pay for Spotify Family, and does not change my country. ...
  • osornios
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Made a new Facebook and my old one was linked to spotify and is gone!

Hi! I made a new facebook and quickly realized upon opening spotify that I had been logged out and couldnt log back in. Can I find my acount? I have the credit card for premium and Im still subscribed and being charged! Even worse. So can I find it w...

  • Newbie
  • Hi! I made a new facebook and quickly realized upon opening spotify that I had been logged out and couldnt log back in. Can I find my acount? I have the credit card for premium and Im still subscribe...
  • osornios
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! Disconnect spotify on sonos

I have an problem with logging out on an sonos player. A weak ago i logged in with my spotify account on an friends sonos player. Now i want to log out from a distance. Because i dont speak to that friend anymore. Idk how to do it.

  • Newbie
  • I have an problem with logging out on an sonos player. A weak ago i logged in with my spotify account on an friends sonos player. Now i want to log out from a distance. Because i dont speak to that f...
  • osornios
  • Spotify Star
  • 3845 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 3845 Views
  • 1 replies
  • 0 likes

Why I am cancelling my Spotify premium account

Hey Until today, I was a paying Spotify user. I love the idea to move my music collection to the cloud and not having to manually sync all my devices to keep them up to date. I own in total four devices: a laptop, an iPad and two iPhones, of which on...

  • Newbie
  • Hey   Until today, I was a paying Spotify user. I love the idea to move my music collection to the cloud and not having to manually sync all my devices to keep them up to date. I own in total ...
  • pwarner187
  • Newbie
  • 1750 Views
  • 8 replies
  • 2 likes
  • 1750 Views
  • 8 replies
  • 2 likes

Solved!! Error en pago de cuenta familiar

Mi cuenta se suspendió por falta de pago, cuando actualicé los datos por error pague sólo la cuenta premium pero quería contratar el plan familiar, ¿Qué puedo hacer para cambiar el pago y obtener el plan familiar en lugar sólo el premium?

  • Casual Listener
  • Mi cuenta se suspendió por falta de pago, cuando actualicé los datos por error pague sólo la cuenta premium pero quería contratar el plan familiar, ¿Qué puedo hacer para cambiar el pago y obtener el ...
  • jackelyne
  • Newbie
  • 1560 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 1560 Views
  • 5 replies
  • 0 likes

Account got comprimised

Today I logged on and noticed all my playlists were missing Spotify website also suggested that an Iphone was logged in to my account (I dont have an I phone). Anyway over 100 playlist where deleted and I could only restore about 6 with restore playl...

  • Newbie
  • Today I logged on and noticed all my playlists were missing   Spotify website also suggested that an Iphone was logged in to my account (I dont have an I phone). Anyway over 100 playlist ...
  • osornios
  • Spotify Star
  • 239 Views
  • 1 replies
  • 2 likes
  • Account
  • 239 Views
  • 1 replies
  • 2 likes

como puedo cambiar mi direccion de facturacion? no de correo.

como puedo cambiar mi direccion en mi registro. no mi direccion de correo, si no mi direccion de domicilio.

  • Newbie
  • como puedo cambiar mi direccion en mi registro. no mi direccion de correo, si no mi direccion de domicilio.  
  • osornios
  • Spotify Star
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Change e mail in existing account

Hi, i have a premium account (giuliacaffarata) and i want to change the associated mail. system returns message "mail is associated to another account".So i closed the account associated with this mail and i try again: system returns the same message...

  • Newbie
  • Hi,   i have a premium account (giuliacaffarata) and i want to change the associated mail. system returns message "mail is associated to another account". So i closed the account associated w...
  • MattSuda
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Merging 2 accounts

Hey. I have two Spotify accounts. One logs on through safari Facebook. The other one is a premium account I have through the Spotify app. How do I merge both accounts so I can have all the music together on my premium account?

  • Newbie
  • Hey. I have two Spotify accounts. One logs on through safari Facebook. The other one is a premium account I have through the Spotify app. How do I merge both accounts so I can have all the music toge...
  • MattSuda
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! No Service Phone Number???

Spotify is turning its customers into employees for no pay. If their website or software doesn't work, they should be the ones answering questions. There should be a phone number to contact them immediately. I am canceling my service and I encourage ...

  • Newbie
  • Spotify is turning its customers into employees for no pay. If their website or software doesn't work, they should be the ones answering questions. There should be a phone number to contact them imme...
  • StefanieB
  • Newbie
  • 1855 Views
  • 10 replies
  • 4 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 1855 Views
  • 10 replies
  • 4 likes

Error al cancelar subscripción.

Hola, me pasa que quería cancelar mi subscripción porque se me acabó la oferta de los tres meses y lo hice un día antes de su finalización. Pensando que lo había realizado correctamente me olvidé hasta hoy 7/04/17 que vuelvo a mirar y no se me ha can...

  • Casual Listener
  • Hola, me pasa que quería cancelar mi subscripción porque se me acabó la oferta de los tres meses y lo hice un día antes de su finalización. Pensando que lo había realizado correctamente me olvidé has...
  • MattSuda
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Removing account

Can anyone help me? I created a free Spotify account a couple of months ago using my Facebook account. Just recently, I created a new account which I then upgraded to a premium account. Now, I would like to disconnect the old account from Facebook th...

  • Casual Listener
  • Can anyone help me?   I created a free Spotify account a couple of months ago using my Facebook account. Just recently, I created a new account which I then upgraded to a premium account. Now,...
  • MattSuda
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

veraltete, nicht mehr gültige Email-Adresse

Ich habe mich bereits auf 2 Apple Geräten erfolgreich mit dem gleichen Account angemeldet. Nun wollte ich mich auch noch auf einem Windows Tablet anmelden. Ich habe mich, wie immer, mit meiner Email-Adresse und Passwort angemeldet. Der Account wurde ...

  • Visitor
  • Ich habe mich bereits auf 2 Apple Geräten erfolgreich mit dem gleichen Account angemeldet. Nun wollte ich mich auch noch auf einem Windows Tablet anmelden. Ich habe mich, wie immer, mit meiner E...
  • MattSuda
  • Spotify Star
  • 837 Views
  • 1 replies
  • 0 likes
  • 837 Views
  • 1 replies
  • 0 likes

Can't change my address

Hey!I'm using a familiar plan, so I share my account with other people. I'm not owner of that account, only one of the users.The account's owner received an e-mail telling her to ask me to change my address 'cause it's not the same as hers. And if I ...

  • Newbie
  • Hey! I'm using a familiar plan, so I share my account with other people. I'm not owner of that account, only one of the users. The account's owner received an e-mail telling her to ask me to change...
  • MattSuda
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Inappropriate sexual advertisement ads being played

Hi spotify recently somehting called "Orion" a danish website apparently that sells **bleep** toys have started playing ads about vibrators and stuff, which i find highly inappropriate. Can you please remove this? I don't want my kids to hear ads lik...

  • Newbie
  • Hi spotify   recently somehting called "Orion" a danish website apparently that sells **bleep** toys have started playing ads about vibrators and stuff, which i find highly inappropriate. &nb...
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 260 Views
  • 1 replies
  • 1 likes