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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

DarkXn

Casual Listener

75632 Views

27 replies

0 likes

  • 75632 Views
  • 27 replies
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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93032 Views

9 replies

2 likes

Account
Login
  • 93032 Views
  • 9 replies
  • 2 likes

Superuser Contribution Come svincolare la mail per poter far un account senza Facebook

Buongiorno, l'assistenza mi ha risposto dicendo di chiedere informazioni nel forum per quanto segue:Ho rimosso il mio account facebook con il quale accedevo a spotify. Vorrei semplicemente rifare un nuovo account ma con la stessa mail, ho bisogno qui...

Newbie

Buongiorno, l'assistenza mi ha risposto dicendo di chiedere informazioni nel forum per quanto segue: Ho rimosso il mio account facebook con il quale accedevo a spotify. Vorrei semplicemente rifare u...

FabianS_Bogota

Roadie

493 Views

1 replies

0 likes

Account
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Registrierun via Facebook geht nicht - Da ist wohl etwas schiefgegangen. Versuch es noch mal...

Hallo zusammen Ich kann mich nicht via meinem Facebook Account registrieren. Egal von welchem Device (PC, Laptop, Smartphone) ich es auch probiere. Es kommt überall die gleiche Fehlermeldung: Hoppla Da ist wohl etwas schief gegangen. Versuch es nochm...

Casual Listener

Hallo zusammen   Ich kann mich nicht via meinem Facebook Account registrieren.  Egal von welchem Device (PC, Laptop, Smartphone) ich es auch probiere.   Es kommt überall die gleic...

FabianS_Bogota

Roadie

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

An account was set up in another country with my email address

Went to set up a Spotify account on my new phone. Stated email was already in use. When I requested a new password, the email came to me in French. When I changed my password, my account was set up with a user id w/ fr in the title and was a man born...

Casual Listener

Went to set up a Spotify account on my new phone. Stated email was already in use. When I requested a new password, the email came to me in French. When I changed my password, my account was set up w...

cadmielp

Roadie

1145 Views

5 replies

0 likes

  • 1145 Views
  • 5 replies
  • 0 likes

Superuser Contribution Kein App-Key

Habe vor einem Monat das erste Mal einen App-Key beantragt (d.h. das Google Docs Form ausgefüllt) um auf dem Raspberry einen Connect-Server zu installieren. Mittlerweile habe ich drei ausgefüllt und immer noch keine Antwort erhalten...

Newbie

Habe vor einem Monat das erste Mal einen App-Key beantragt (d.h. das Google Docs Form ausgefüllt) um auf dem Raspberry einen Connect-Server zu installieren.  Mittlerweile habe ich drei ausgefül...

FabianS_Bogota

Roadie

486 Views

1 replies

0 likes

Account
  • 486 Views
  • 1 replies
  • 0 likes

Premium Ödendi Fakat hala Free gözüküyor (2 farklı hesap)

Spotify sadece indirdiğim de 1 haftalık Premium denemesi kullandığım facebook hesabım ile bu sefer tekliflerden 0.99TL/ayOlanından ödemeyi yapmama rağmen free gözüküyordu başka bir hesap oluşturup yine ödeme yaptım fakat 2 hesapta free gözüküyor . Be...

Casual Listener

Spotify sadece indirdiğim de 1 haftalık Premium denemesi kullandığım facebook hesabım ile bu sefer tekliflerden 0.99TL/ay Olanından ödemeyi yapmama rağmen free gözüküyordu başka bir hesap oluşturup ...

nazmi

Newbie

1575 Views

7 replies

1 likes

  • 1575 Views
  • 7 replies
  • 1 likes

Solved!! Signed up to Spotify US by mistake. Can I change to UK?

Hi I've signed up to Spotify (the US version) by mistake. I would like to change to Spotify UK, mainly so I can pay in own currency. Is this possible?

Newbie

Hi   I've signed up to Spotify (the US version) by mistake. I would like to change to Spotify UK, mainly so I can pay in own currency.   Is this possible?

prettystarss

Newbie

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

Spotify charged me 2 times for the student deal then again for 9.99 CAD premium

Hi I wanted to see how the student plan for 4.99 CAD per month works and tried it but it didn't apply to my school so then I just did my usual 9.99 CAD per month premium. However, when I checked my debit card history it showed that spotify charged me...

Casual Listener

Hi I wanted to see how the student plan for 4.99 CAD per month works and tried it but it didn't apply to my school so then I just did my usual 9.99 CAD per month premium. However, when I checked my d...

labelscollected

Community Legend

314 Views

1 replies

0 likes

Account
Premium
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution A major security issue - Accessing someone else's account

A friend of mine linked instructions for the student discount to me and I applied for it using my own account (I double checked that I was using my own account). When I got the email confirmation that asked me to finalize the transaction, I clicked t...

Newbie

A friend of mine linked instructions for the student discount to me and I applied for it using my own account (I double checked that I was using my own account). When I got the email confirmation tha...

FabianS_Bogota

Roadie

330 Views

1 replies

0 likes

Security
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login impossibile!

Qualcuno può aiutarmi con il login? Qui sul sito va, ma l'app continua a dire che è sbagliato e non mi lascia accedere.Ho già controllato che siano corretti, non ho sbagliato cercando di connettermi tramite fb ed ho anche già provato a reinstallare. ...

Newbie

Qualcuno può aiutarmi con il login? Qui sul sito va, ma l'app continua a dire che è sbagliato e non mi lascia accedere. Ho già controllato che siano corretti, non ho sbagliato cercando di connetterm...

FabianS_Bogota

Roadie

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

My e-mail address has been changed by someone

My e-mail address has been changed by someone. I can not enter my account with the username and my password (my password is also changed) but I can enter with my Facebook account. I wrote this trouble from "Contact Us" but there is no back for a 6 ho...

Newbie

My e-mail address has been changed by someone. I can not enter my account with the username and my password (my password is also changed) but I can enter with my Facebook account. I wrote this troubl...

labelscollected

Community Legend

567 Views

1 replies

0 likes

Account
Security
  • 567 Views
  • 1 replies
  • 0 likes

Solved!! spotify free at company

Hi,I noticed that some users in the company i work at use spotify free.The instalation of aplications is blocked but spotify does not require admin rights to install.I´m wondering if this is legal, they use the app just for them but we are in a compa...

Casual Listener

Hi, I noticed that some users in the company i work at use spotify free. The instalation of aplications is blocked but spotify does not require admin rights to install. I´m wondering if this is le...

MattSuda

Spotify Star

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cobrança de R$10 ao alterar cartão de crédito da minha conta

Olá, recentemente fiz alteração do cartão de crédito da minha conta porém, ao realizar essa alteração, surgiu uma cobrança de R$ 10 reais no novo cartão, e logo depois a assinatura, resultando em 2 cobranças no meu novo cartão sendo que somente a ass...

Newbie

Olá,  recentemente fiz alteração do cartão de crédito da minha conta porém, ao realizar essa alteração, surgiu uma cobrança de R$ 10 reais no novo cartão, e logo depois a assinatura, resultando...

FabianS_Bogota

Roadie

726 Views

1 replies

0 likes

Account
Premium
Subscription
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify not available in Cook Islands?

I'm trying to upload spotify onto my phone, but it is saying spotify is not available in our country. but i see Cook Islands is listed under New Zealand under the countries it is availble in. what do i need to do to be able to upload the app? thank y...

Newbie

I'm trying to upload spotify onto my phone, but it is saying spotify is not available in our country.  but i see Cook Islands is listed under New Zealand under the countries it is availble in. &...

FabianS_Bogota

Roadie

1537 Views

1 replies

1 likes

  • 1537 Views
  • 1 replies
  • 1 likes

Superuser Contribution KPN premium Spotify

Ik heb een kpn standaard abonnement en door een fout van kpn ben ik nu ineens van premium naar free overgezet. KPN heeft mij namelijk bij verhuizing niet verhuisd maar afgesloten en opnieuw aangesloten. KPN helpt mij niet en verwijst mij (belachelijk...

Newbie

Ik heb een kpn standaard abonnement en door een fout van kpn ben ik nu ineens van premium naar free overgezet. KPN heeft mij namelijk bij verhuizing niet verhuisd maar afgesloten en opnieuw aangeslot...

FabianS_Bogota

Roadie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add an email address

I signed up for Spotify using my Facebook account. When I go to my profile page, there is no email address there. If I try to edit it, it says I can change it from my Facebook account settings (where I already have an email address set). How do I add...

Newbie

I signed up for Spotify using my Facebook account. When I go to my profile page, there is no email address there. If I try to edit it, it says I can change it from my Facebook account settings (where...

FabianS_Bogota

Roadie

6795 Views

1 replies

0 likes

  • 6795 Views
  • 1 replies
  • 0 likes

Superuser Contribution problem linking verified artist to approved facebook fan page

I am trying to link my verified artist profile to my aproved facebook page but am getting the message "The entered url is already associated with a page." I've attached screen shots https://open.spotify.com/artist/5imJlmURJJk9wicePHiqvohttps://www.fa...

Regular

I am trying to link my verified artist profile to my aproved facebook page but am getting the message "The entered url is already associated with a page." I've attached screen shots   https://...

astro_zombie_

Regular

567 Views

2 replies

0 likes

Account
  • 567 Views
  • 2 replies
  • 0 likes

My Premium subscripti​on doesn't work anymore today

Hi Spotify,I'm currently using the spotify family account with two additional family members. Two of the accounts still work as premium accounts but the third account doesn't. If I sign-in on the iPhone the account is shown as free and not as premium...

Newbie

Hi Spotify, I'm currently using the spotify family account with two additional family members. Two of the accounts still work as premium accounts but the third account doesn't. If I sign-in on the i...

KonanTorres

Newbie

729 Views

6 replies

2 likes

Account
  • 729 Views
  • 6 replies
  • 2 likes

Creating another account because my old Email address is now closed down

I had problems with my Spotify account,it just wouldn't play my songs,it just wasn't working st all,I couldn't resolve the issue because my Email address was no longer operating,so I couldn't retrieve any Emails from Spotify to resolve the issue.Now ...

Regular

I had problems with my Spotify account,it just wouldn't play my songs,it just wasn't working st all,I couldn't resolve the issue because my Email address was no longer operating,so I couldn't retriev...

ccarabine

Regular

680 Views

6 replies

0 likes

  • 680 Views
  • 6 replies
  • 0 likes

Family plan - playlist copy from the original account

I just upgraded to Family plan - How can I copy original account playlist to the sub account?

Newbie

I just upgraded to Family plan - How can I copy original account playlist to the sub account?

frankdewulf

Newbie

360 Views

2 replies

0 likes

Account
Premium
  • 360 Views
  • 2 replies
  • 0 likes

ACCIDENTLY revoked access to Year in Music! How do I get it back?

Hello everyone As the title says, I accidently revoked access to the Year in Music feature, when I was looking around on my website account.Does anyone know how to give access again?

Newbie

Hello everyone    As the title says, I accidently revoked access to the Year in Music feature, when I was looking around on my website account. Does anyone know how to give access again?...

helpinee99

Newbie

536 Views

2 replies

0 likes

Account
  • 536 Views
  • 2 replies
  • 0 likes