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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89036 Views

9 replies

2 likes

Account
Login
  • 89036 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759552 Views

18 replies

29 likes

  • 759552 Views
  • 18 replies
  • 29 likes

Superuser Contribution Mudei de país e não consigo acessar meu spotify

Boa noite,Mudei do Brasil para Portugal, e meu Spotify não funciona, dizia as informações que era o método de pagamento, realizei o pagamento via boleto e agora diz que não tenho acesso pois o mesmo formado país é de 14 dias, e agora ?

Newbie

Boa noite, Mudei do Brasil para Portugal, e meu Spotify não funciona, dizia as informações que era o método de pagamento, realizei o pagamento via boleto e agora diz que não tenho acesso pois o me...

FabianS_Bogota

Roadie

1184 Views

1 replies

1 likes

Subscription
  • 1184 Views
  • 1 replies
  • 1 likes

Highly irrelevant and Spanish advertisements

Hi, I live in the US, don't speak Spanish, but have been receiving Spanish ads lately. The only English ad I get is the same Geico ad that keeps getting back non stop for the past 2 months. I'd actually like to listen to others, maybe even buy what t...

Casual Listener

Hi,   I live in the US, don't speak Spanish, but have been receiving Spanish ads lately. The only English ad I get is the same Geico ad that keeps getting back non stop for the past 2 mon...

komradkyle

Newbie

909 Views

4 replies

0 likes

Free
Other
  • 909 Views
  • 4 replies
  • 0 likes

No veo mis playlists en mi TV LG

Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo problema.

Casual Listener

Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo prob...

scangelo-pe

Newbie

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO quiero entrar con mi cuenta de Facebook

Hola tengo una cuenta premium que me la hice en su día con facebook, quiero separar facebook de spotify, he desabilitado la cuenta pero quiero tener en mi nueva cuenta el correo electrónico que tengo en facebook, como puedo conseguirlo porque siempre...

Newbie

Hola tengo una cuenta premium que me la hice en su día con facebook, quiero separar facebook de spotify, he desabilitado la cuenta pero quiero tener en mi nueva cuenta el correo electrónico que tengo...

ZullyB

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same username different passwords for 2 different accounts

I have somehow managed to create two different accounts. Both have the same username (not an email address), but the accounts are accessed using different passwords. I find it really strange that this is possible. One of the accounts is a premium acc...

Newbie

I have somehow managed to create two different accounts. Both have the same username (not an email address), but the accounts are accessed using different passwords. I find it really strange that thi...

MaryS

Roadie

531 Views

1 replies

0 likes

Account
Security
Subscription
  • 531 Views
  • 1 replies
  • 0 likes

Cobrança em dobro

Faturaram duas vezes no meu cartão de crédito e ao verificar o vencimento do plano, não consta um mês a mais... Procurei como resolver via web e nada encontrei. Alguem tem um e-mail de contato ou suporte da empresa para resolver o assunto?

Newbie

Faturaram duas vezes no meu cartão de crédito e ao verificar o vencimento do plano, não consta um mês a mais...  Procurei como resolver via web e nada encontrei. Alguem tem um e-mail de contato...

Bittencourt

Spotify Star

551 Views

3 replies

0 likes

  • 551 Views
  • 3 replies
  • 0 likes

Superuser Contribution Someone else has a device on my account

Please reset my devices so their login cache doesn't continue to allow them to use my Spotify and put all kinds of music and playlists on it.

Casual Listener

Please reset my devices so their login cache doesn't continue to allow them to use my Spotify and put all kinds of music and playlists on it.

bh1818

Newbie

918 Views

3 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 918 Views
  • 3 replies
  • 0 likes

Superuser Contribution No acepta codigo de regalo

Alguien me puede ayudar, me proporcionaron 2 codigos de regalo por 1 año cada uno, el primero me lo acepto sin problema pero el segundo ahora me dice que hubo un error y que el codigo no parece ser valido

Newbie

Alguien me puede ayudar, me proporcionaron 2 codigos de regalo por 1 año cada uno, el primero me lo acepto sin problema pero el segundo ahora me dice que hubo un error y que el codigo no parece ser v...

ZullyB

Roadie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Address Issue

I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?

Regular

I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?

MarkPedersen

Roadie

443 Views

2 replies

0 likes

Account
  • 443 Views
  • 2 replies
  • 0 likes

Superuser Contribution No recuerdo los datos que utilice al crear mi cuenta premium y no puede agregarse un miembro ;(

Los datos no los recuerdo y se los pide al enviar el enlace para que se una a mi familia Spotify sin ellos no se puede como le hago ?

Newbie

Los datos no los recuerdo y se los pide al enviar el enlace para que se una a mi familia Spotify sin ellos no se puede como le hago ?

ZullyB

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Solved!! I can't let the children listen!

Dear SpotifyHow can I choose to disable explicit lyrics so my kids can listen?? ========================================================= yo Spotifytime to listento the voice that never speaksthe listenerthe peoplewho can't let the children listento ...

Newbie

Dear Spotify How can I choose to disable explicit lyrics so my kids can listen??   =========================================================   yo Spotify time to listen to the voice ...

Specialworld

Community Legend

980 Views

1 replies

0 likes

  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Spotify aziendale

Ciao,volevo sapere se fosse possibile iscriversi a Spotify conun account aziendale, riportante quindi il nome dell'azienda. Questo perchè vorremmo regalare 6 mesi di abbonamento ad alcuni dipendenti, e per motivi di fatturazione e contabilità, abbiam...

Visitor

Ciao, volevo sapere se fosse possibile iscriversi a Spotify conun account aziendale, riportante quindi il nome dell'azienda. Questo perchè vorremmo regalare 6 mesi di abbonamento ad alcuni dipendent...

queenhostel

Newbie

7407 Views

2 replies

0 likes

Account
  • 7407 Views
  • 2 replies
  • 0 likes

Superuser Contribution PS4 not linking

I have logged out every possible device that has my spotify account linked to it, but for some reason my ps4 still claims that my account is still linked to another one. How can I resolve this? I have hit the log out everywhere button a million times...

Visitor

I have logged out every possible device that has my spotify account linked to it, but for some reason my ps4 still claims that my account is still linked to another one. How can I resolve this? I hav...

user-removed

Not applicable

327 Views

2 replies

0 likes

Account
Login
Security
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium account from abroad

I recently moved to Perú to study for a semester at a local university. I am still enrolled in Germany as well. I tried to get premium (which in Peru costs about 5€, they don't have the students option), but I need a peruvian credit card (which of co...

Newbie

I recently moved to Perú to study for a semester at a local university. I am still enrolled in Germany as well. I tried to get premium (which in Peru costs about 5€, they don't have the students opti...

ZullyB

Roadie

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont let me sign in with Facebook Credentials

Ive been trying to log into my smart tv spotify app but it doesnt let me find the tv through my phones app and there is no option to sign in with facebook. Spotify does not let me sign in directly with my facebook credentials so im quite stuck. any h...

Newbie

Ive been trying to log into my smart tv spotify app but it doesnt let me find the tv through my phones app and there is no option to sign in with facebook. Spotify does not let me sign in directly wi...

MaryS

Roadie

280 Views

1 replies

0 likes

Login
  • 280 Views
  • 1 replies
  • 0 likes

Stolen Spotify Account FYI Only

Hi All This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much of it as my wife sometimes uses it. So i just starting figh...

Casual Listener

Hi All   This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much...

283 Views

0 replies

1 likes

Account
  • 283 Views
  • 0 replies
  • 1 likes

Agregar el sexto usuario a plan Premium

Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?

Casual Listener

Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?

Rosi1

Casual Listener

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Someone changed my email address

Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to something completely different. Even my account clai...

Casual Listener

Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to s...

alucard4k

Casual Listener

427 Views

1 replies

0 likes

Login
Premium
Security
  • 427 Views
  • 1 replies
  • 0 likes

Spotify avec bouygues télécom

Bonjour,Voici votre message :Bonjour, j'ai un bonus Spotify premium sur mon compte bouygues télécom. Il est actif mais je ne peux l'utiliser sur mon compte Spotify. J'avais pourtant Spotify premium il y a 3 jours. J'aimerais donc profiter de mon offr...

Newbie

Bonjour, Voici votre message : Bonjour, j'ai un bonus Spotify premium sur mon compte bouygues télécom. Il est actif mais je ne peux l'utiliser sur mon compte Spotify. J'avais pourtant Spotify pre...

osornios

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abbuchung ohne Premium

Hallo,ich habe mir am 18.12.2016 für einen Monat das 1 Monatige Probe-Abo für Spotify Premium für 0,99€ gekauft und auch den ganzen Monat benutzt.Anschließend habe ich die Mitgliedschaft für spotify Premium gekündigt und bis zum heutigen Tage spotify...

Newbie

Hallo, ich habe mir am 18.12.2016 für einen Monat das 1 Monatige Probe-Abo für Spotify Premium für 0,99€ gekauft und auch den ganzen Monat benutzt. Anschließend habe ich die Mitgliedschaft für spot...

FabianS_Bogota

Roadie

873 Views

1 replies

0 likes

Account
Premium
Subscription
  • 873 Views
  • 1 replies
  • 0 likes