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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Patverderrie
  • Visitor
  • 256045 Views
  • 782 replies
  • 81 likes
  • Account
  • 256045 Views
  • 782 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126599 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126599 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69832 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69832 Views
  • 63 replies
  • 8 likes

I cannot change my account to US

I've been trying to change my account to US, since I've recently moved to here. I am still in my trial month, but my husband has already purchased the family plan. The thing is: When I try to enroll in the family plan my husband has purchased, it say...

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  • Newbie
  • I've been trying to change my account to US, since I've recently moved to here. I am still in my trial month, but my husband has already purchased the family plan.  The thing is: When I try to e...
  • Bittencourt
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desconexion de session y contraseña no aceptada

Hola, tengo una cuenta premium normalmente nunca cierro la session y ya es la segunda vez en apenas un mes que me encuentro con la session cerrada y en cuanto entro el nombre de usuario y contraseña no me la acepta y tengo que restablacer la contrase...

  • Casual Listener
  • Hola, tengo una cuenta premium normalmente nunca cierro la session y ya es la segunda vez en apenas un mes que me encuentro con la session cerrada y en cuanto entro el nombre de usuario y contra...
  • Alejandro_C
  • Spotify Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I somehow re-enable my spotify account, or at least recover the playlists from my disabled accou

Hi, recently there has been an unauthorized transaction made, after I thought I have canceled my premium spotify subscription. I called my bank, and got it sorted out, but for some reason, my spotify account has been disabled! I need some way to rest...

  • Casual Listener
  • Hi, recently there has been an unauthorized transaction made, after I thought I have canceled my premium spotify subscription. I called my bank, and got it sorted out, but for some reason, my spotify...
  • Alejandro_C
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como recuepro mis Playlists? :C

Pedi la liberacion de mi correo, ya paso y decia que contactara para recuperar mis playlists y contactos y todo eso, y no me contestan AYUDAAAA !

  • Newbie
  • Pedi la liberacion de mi correo, ya paso y decia que contactara para recuperar mis playlists y contactos y todo eso, y no me contestan  AYUDAAAA !
  • Alejandro_C
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution No acepta el mes de vencimiento de mi tarjeta

Hola, estoy tratando de obtener premiun, pero cuando ingres la fecha de vencimiento de mi tarjeta de crédito no acepta la fecha de vencimiento, en el ejemplo dice que se debe poner MM/YY pero no lo acepta. Ayudaaa

  • Newbie
  • Hola, estoy tratando de obtener premiun, pero cuando ingres la fecha de vencimiento de mi tarjeta de crédito no acepta la fecha de vencimiento, en el ejemplo dice que se debe poner MM/YY pero no lo a...
  • Alejandro_C
  • Spotify Legend
  • 9824 Views
  • 1 replies
  • 0 likes
  • 9824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reactivate premium

He revocado mi cuenta premium ARnet en spotify ... ¿cómo puedo activarlo de nuevo?

  • Newbie
  • He revocado mi cuenta premium ARnet en spotify ... ¿cómo puedo activarlo de nuevo?
  • Alejandro_C
  • Spotify Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Security
    Subscription
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gammalt konto spökar när jag skapar ett nytt

HejJag har tidigare haft ett Spotify-konto kopplat till Facebook. Avslutade Facebook och Spotify för ett bra tag sen. Har haft Deezer ett tag nu men funderar på att byta tillbaka till Spotify och skapade därför ett nytt konto med helt andra inloggnin...

  • Newbie
  • Hej Jag har tidigare haft ett Spotify-konto kopplat till Facebook. Avslutade Facebook och Spotify för ett bra tag sen. Har haft Deezer ett tag nu men funderar på att byta tillbaka till Spotify och s...
  • Alejandro_C
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pase del paquete simple al paquete familiar de mi pareja

Hola. Hoy me puse para ser premium x un mes gratis usando una tarjeta, ahora mi pareja contrato el paquete familiar con otra tarjeta y me invito a formar parte de las 6 personas que pueden usar en el plan familiar. Ya acepte la invitacion.Mi pregunta...

  • Newbie
  • Hola. Hoy me puse para ser premium x un mes gratis usando una tarjeta, ahora mi pareja contrato el paquete familiar con otra tarjeta y me invito a formar parte de las 6 personas que pueden usar en el...
  • Alejandro_C
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution [SOS] Administrador Plano Família aparece como Free

Boa noite, queridos ! Estou precisando de uma ajuda de vocês!Meu Spotfy Família estava funcionando normalmente, até que de repente o administrador da Conta Família aparece como usuário free!Já fui a todos os tópicos de ajuda, segui tudas as possibili...

  • Casual Listener
  • Boa noite, queridos !   Estou precisando de uma ajuda de vocês! Meu Spotfy Família estava funcionando normalmente, até que de repente o administrador da Conta Família aparece como usuário fre...
  • Alejandro_C
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for student account and my account still shows free account. Literally receieved the charge

I paid for the student subscription and cannot gain access to it...nothing updated when I logged in and still shows as "free". Already had the 9.99/monthly subscription and had to update my payment so my subscription could continue freely. So I signe...

  • Newbie
  • I paid for the student subscription and cannot gain access to it...nothing updated when I logged in and still shows as "free". Already had the 9.99/monthly subscription and had to update my payment s...
  • Alejandro_C
  • Spotify Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Wrong name & Picture

Hi Spotify, I dont think I need to explain this issue too much as from the searches I've carried out, this is obviously an ongoing issue. My wife logged into my account on her phone and her facebook seemed to link to my account. Now, her name (Lex Ma...

  • Casual Listener
  • Hi Spotify,    I dont think I need to explain this issue too much as from the searches I've carried out, this is obviously an ongoing issue.    My wife logged into my account ...
  • KatesHere
  • Community Legend
  • 168 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 168 Views
  • 3 replies
  • 0 likes

Superuser Contribution falsche email adresse

Hi! Meine Email-Adresse in meinem Spotify-Account ist falsch. Spotify bietet die Möglichkeit die Adresse über Facebook zu ändern.Auf Facebook steht aber meine richtige Email-Adresse. Spotify übernimmt sie nicht.Was kann ich tun, dass meine richtige E...

  • Newbie
  • Hi! Meine Email-Adresse in meinem Spotify-Account ist falsch. Spotify bietet die Möglichkeit die Adresse über Facebook zu ändern. Auf Facebook steht aber meine richtige Email-Adresse. Spotify überni...
  • Alejandro_C
  • Spotify Legend
  • 1201 Views
  • 1 replies
  • 0 likes
  • 1201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Informazioni per utilizzo aziendale

Buongiorno,vorrei avere informazioni in merito alla tariffa annuale prevista per l'utilizzo di Spotify all'interno di un esercizio commerciale. Inoltre chiedo se oltre a questo costo occorre pagare i diritti di autore presso la SIAE. Grazie mille Lar...

  • Newbie
  • Buongiorno, vorrei avere informazioni in merito alla tariffa annuale prevista per l'utilizzo di Spotify all'interno di un esercizio commerciale. Inoltre chiedo se oltre a questo costo occorre pagare...
  • Alejandro_C
  • Spotify Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • Account
    Unlimited
  • 670 Views
  • 1 replies
  • 0 likes

É possivel mudar o pagamento de dolar para real?

Boa tarde, Verifiquei agora que venho sendo combrado pela assinatura premiun o valor de 7,99 dolares, por uma conta simples, o que resulta numa cobrança de mais ou menos 24 reais, enquanto o familia custa este mesmo valor, acredito que o problema sej...

  • Newbie
  • Boa tarde,   Verifiquei agora que venho sendo combrado pela assinatura premiun o valor de 7,99 dolares, por uma conta simples, o que resulta numa cobrança de mais ou menos 24 reais, enquanto o...
  • Bittencourt
  • Spotify Star
  • 1121 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1121 Views
  • 1 replies
  • 0 likes

Having problems with student account

Hello. I have successfully verified that I go to college with sheer id. They asked me to pay then verify. It shows 4.99 on my bank statement as pending. When I click the link saying congrats here's the link for the discount, it refers me again to pay...

  • Casual Listener
  • Hello. I have successfully verified that I go to college with sheer id. They asked me to pay then verify. It shows 4.99 on my bank statement as pending. When I click the link saying congrats here's t...
  • KatesHere
  • Community Legend
  • 233 Views
  • 3 replies
  • 0 likes
  • Account
  • 233 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium doesn't work

Hello !I have a premium account since 2 years and suddendly it doesn't work anymore, i have advertising again !Thanks

  • Newbie
  • Hello ! I have a premium account since 2 years and suddendly it doesn't work anymore, i have advertising again ! Thanks
  • MaryS
  • Roadie
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Disabled - after incorrectly unauthorizing Spotify payment on my credit card

Hi all, I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disabled. Since then, I spoke to my credit card provider and reinstated t...

  • Casual Listener
  • Hi all,    I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disable...
  • MaryS
  • Roadie
  • 575 Views
  • 3 replies
  • 0 likes
  • 575 Views
  • 3 replies
  • 0 likes

Not received free month

If I upgraded my account to premium I would get 1 month free, so I did in February but now it just stopt and I had to pay again for this month to use premium.... please explain.

  • Casual Listener
  • If I upgraded my account to premium I would get 1 month free, so I did in February but now it just stopt and I had to pay again for this month to use premium.... please explain.
  • OviiiOne
  • Community Legend
  • 257 Views
  • 5 replies
  • 0 likes
  • 257 Views
  • 5 replies
  • 0 likes

Superuser Contribution Downgraded to free

4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody please help!!!

  • Newbie
  • 4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody ...
  • Alejandro_C
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Downgrade
    Fido
  • 340 Views
  • 1 replies
  • 0 likes