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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80489 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654129 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734614 Views
18 replies
29 likes
Buenas tardes. Alguien me dice como puedo cancelar mi suscripcion a Spotify premium?. Gracias
Buenas tardes. Alguien me dice como puedo cancelar mi suscripcion a Spotify premium?. Gracias
Newbie
583 Views
2 replies
0 likes
So I thought I was deleting the playlist queue, so now I lost a few thousand songs, is there some sort of way to undo?
So I thought I was deleting the playlist queue, so now I lost a few thousand songs, is there some sort of way to undo? 😞
Casual Listener
297 Views
4 replies
0 likes
Community Legend
228 Views
1 replies
0 likes
On the sign in screen I recieve a message stating that the account already exist, but on the sign up screen it states that there are technical issues. I had to create a new email in order to start a new account, but there's no support unless you're l...
On the sign in screen I recieve a message stating that the account already exist, but on the sign up screen it states that there are technical issues. I had to create a new email in order to start a ...
159 Views
0 replies
0 likes
Help needed please, I have been a Spotify user for many years and upgraded to Premium about 10 months ago. It was working well on my PC but I never got Premium on my ipad. I logged out and back in again as suggested to try to make this work. Now I ca...
Help needed please, I have been a Spotify user for many years and upgraded to Premium about 10 months ago. It was working well on my PC but I never got Premium on my ipad. I logged out an...
Community Legend
279 Views
3 replies
0 likes
Each time I try to upgrade my account to premium using credit card. I get the message: your bank has a day off and the payment was unsuccesfull. This for an entire week in a row while I do can make other payments with the same card...
Each time I try to upgrade my account to premium using credit card. I get the message: your bank has a day off and the payment was unsuccesfull. This for an entire week in a row while I do can make o...
243 Views
0 replies
0 likes
I wrote customer service a couple of days ago about a refund and I have not heard anything from them at all! There is no customer service number or anything, this makes it hard for customers to get imediate help, especialy from a company who has mill...
I wrote customer service a couple of days ago about a refund and I have not heard anything from them at all! There is no customer service number or anything, this makes it hard for customers to get i...
Community Legend
225 Views
1 replies
0 likes
Spotify! why cant i choose my own country? i have been trying to change my account country to the US for 8 months. it tells me i need to change it in Itunes, ??? my Itunes store says US. Spotify says DE and it wont let me update my payment details. T...
Spotify! why cant i choose my own country? i have been trying to change my account country to the US for 8 months. it tells me i need to change it in Itunes, ??? my Itunes store says US. Spotify says...
Community Legend
197 Views
1 replies
0 likes
Someone has taken over my account, the email and password have been changed. I've contacted support but the confirmation says they'll email the address on file which is not mine. I cannot change the password, i have reset my FB password as that is ho...
Someone has taken over my account, the email and password have been changed. I've contacted support but the confirmation says they'll email the address on file which is not mine. I cannot change the ...
Community Legend
247 Views
1 replies
0 likes
Everytime I try to log-in it tells me I already have an account with this email. Yes, I know I do! I am trying to log-in to that account right now!!! I changed my password and tried again. Same message. Can't get in! But it let me log-in to this foru...
Everytime I try to log-in it tells me I already have an account with this email. Yes, I know I do! I am trying to log-in to that account right now!!! I changed my password and tried again. Same messa...
Community Legend
412 Views
3 replies
0 likes
A free unlimited acct was supposed to come with my new windows phone. But this one reps trying to charge me
A free unlimited acct was supposed to come with my new windows phone. But this one reps trying to charge me
Casual Listener
223 Views
1 replies
0 likes
I have a windows phone and Spotify is one of the "perks" of this system... I'm supposed to have free Spotify, but ads keep popping up and its not letting me use all the features.Thanx
I have a windows phone and Spotify is one of the "perks" of this system... I'm supposed to have free Spotify, but ads keep popping up and its not letting me use all the features. Thanx
Roadie
524 Views
3 replies
0 likes
Yesterday I cancelled my premium account of Spotify, for which I paid 0,99 euros to have premium services until 2 october, and became a free user. After, I checked my credit card and I discovered that Spotify took 9,90 euros. Why?
Yesterday I cancelled my premium account of Spotify, for which I paid 0,99 euros to have premium services until 2 october, and became a free user. After, I checked my credit card and I discovered tha...
Not applicable
360 Views
4 replies
0 likes
I completed and submitted the contact form to have my Facebook created account deleted and I need to know how long it'll take to have that done. I have another account under username: cruellaslayvil and I would like to connect my Facebook page to sha...
I completed and submitted the contact form to have my Facebook created account deleted and I need to know how long it'll take to have that done. I have another account under username: cruellaslayvil ...
Community Legend
312 Views
1 replies
0 likes
I cant change the **bleep**ing password, it just say that "my form has expired" and now i cant log in. Annyone got solution to this **bleep**ed up **bleep**?
I cant change the **bleep**ing password, it just say that "my form has expired" and now i cant log in. Annyone got solution to this **bleep**ed up **bleep**?
Community Legend
250 Views
2 replies
0 likes
Hello, i have had a spotify account since I was a teenager but it hasn't been used for a long time, I recently noticed several charges on my account from spotify, according to my account I shouldn't be paying, I have contacted my bank as there is oth...
Hello, i have had a spotify account since I was a teenager but it hasn't been used for a long time, I recently noticed several charges on my account from spotify, according to my account I sho...
Community Legend
293 Views
1 replies
0 likes
HiI have a spotify account that my wife was listening to music, but when we want to listen at the same time, it is muted. So she wanted to create her own account.When creating account, ther is this message "Your address is already used".To retrieve t...
Hi I have a spotify account that my wife was listening to music, but when we want to listen at the same time, it is muted. So she wanted to create her own account. When creating acc...
Casual Listener
230 Views
2 replies
0 likes
Hello all,First, I'm from the Netherlands, so excuse me for my English.I got Spotify Premium together with my phone subscription. The company pays for it. But now I want to switch to a another company, so they will stop paying for it off course.For m...
Hello all, First, I'm from the Netherlands, so excuse me for my English. I got Spotify Premium together with my phone subscription. The company pays for it. But now I want to switch to a anothe...
Casual Listener
436 Views
2 replies
0 likes
Hi! I live in Otterberg, Germany, but spotify thinks that I live in the Great Britain - so I couldn't install the spotify app on my android device. I couldn't switch my country in the profile - selector is just disabled. How it could be done?
Hi! I live in Otterberg, Germany, but spotify thinks that I live in the Great Britain - so I couldn't install the spotify app on my android device. I couldn't switch my country in the ...
Casual Listener
508 Views
4 replies
0 likes
Hi There, I can't choose other countries if I want to chance my settings. If I select it the only option I get is The Netherlands. Usually I live in The Netherlands but now I am in South Africe for 5 months. Thanks
Hi There, I can't choose other countries if I want to chance my settings. If I select it the only option I get is The Netherlands. Usually I live in The Netherlands but now I am ...
Community Legend
234 Views
1 replies
0 likes
