Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76511 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94361 Views
9 replies
2 likes
I had to create a new account to get in to post this, but it appears my account has been hijacked. I can't access Spotify from any of my devices, my sign-in doesn't work with username OR Facebook, and requests to reset my password go unanswered in my...
I had to create a new account to get in to post this, but it appears my account has been hijacked. I can't access Spotify from any of my devices, my sign-in doesn't work with username OR Facebook, an...
Community Legend
208 Views
1 replies
0 likes
I've been in the same country for 2 months and out of nowhere it says you can only use spotify for 14 days abroad? I first purchased spotify premium in France but I was only there for a few days... It's been almost 3 months since and I live in Istanb...
I've been in the same country for 2 months and out of nowhere it says you can only use spotify for 14 days abroad? I first purchased spotify premium in France but I was only there for a few days... I...
Community Legend
222 Views
1 replies
0 likes
Hello, I want to delete my account, and the info on the website sends me to loop around topics in the forum on how to close my account. Are you serious ? What do i have to do to close my account ? I dont have time to read forums, or the disponibility...
Hello, I want to delete my account, and the info on the website sends me to loop around topics in the forum on how to close my account. Are you serious ? What do i have to do to close my acc...
Community Legend
315 Views
1 replies
0 likes
I have a premium account and recently downloaded the Spotify app, when I try to log in it gives me a message that I already have an account with my email.
I have a premium account and recently downloaded the Spotify app, when I try to log in it gives me a message that I already have an account with my email.
Community Legend
647 Views
3 replies
0 likes
I got Spotify premium on my computer. I signed in to the same account on my Android and it says I to upgrade to premium.
I got Spotify premium on my computer. I signed in to the same account on my Android and it says I to upgrade to premium.
Regular
375 Views
2 replies
0 likes
Hi, anyone know how to switch my account to utilize the student discount? I just found out as a college student I get premium for $5 / month and I've been paying the typical $10 this whole time. I was considering canceling my subscription and registe...
Hi, anyone know how to switch my account to utilize the student discount? I just found out as a college student I get premium for $5 / month and I've been paying the typical $10 this w...
Roadie
400 Views
1 replies
0 likes
Hey i was wondering if as a highschool student I could also recive a student discount.
Hey i was wondering if as a highschool student I could also recive a student discount.
Music Fan
350 Views
2 replies
0 likes
My account needs to be updated with a new credit card to keep my premium account. I went to do that so I don't loose it... but now it's going to charge me $9.99 instead of the $4.99 student rate. How can I get this fixed before I update and/or loose ...
My account needs to be updated with a new credit card to keep my premium account. I went to do that so I don't loose it... but now it's going to charge me $9.99 instead of the $4.99 student rate. How...
Roadie
223 Views
1 replies
0 likes
Hey wie ist das in der Überschrift genannte Problem zu lösen weiß das jemand? ☺ hab eine neue Playstation mit einem neuen account und dort ist es nicht möglich sich in spotify einzuloggen, da ich scheinbar auf einem anderen account eingeloggt bin Lg ...
Hey wie ist das in der Überschrift genannte Problem zu lösen weiß das jemand? ☺ hab eine neue Playstation mit einem neuen account und dort ist es nicht möglich sich in spotify einzuloggen, da ich sch...
Community Legend
395 Views
1 replies
0 likes
I do not want premium. I would like the charges reversed on my account. I never wanted premium and don't know how it happened.
I do not want premium. I would like the charges reversed on my account. I never wanted premium and don't know how it happened.
Community Legend
432 Views
3 replies
0 likes
2 definitive w9 wireless speakers using play fi. Has Spotify updated software to allow left right stereo separation using 2 speakers with the aforementioned streaming technology? Thank you.
2 definitive w9 wireless speakers using play fi. Has Spotify updated software to allow left right stereo separation using 2 speakers with the aforementioned streaming technology? Thank you.
Casual Listener
241 Views
1 replies
1 likes
Being billed is not the problem the problem is they just charged me today which has caused me to have a 34.00 overdraft I asked to be billed on the 4th of every month can my billing date be changed to the fourth of every month?
Being billed is not the problem the problem is they just charged me today which has caused me to have a 34.00 overdraft I asked to be billed on the 4th of every month can my billing date be changed t...
553 Views
0 replies
0 likes
I looked up Spotify Connect. I don't undestand it.1) If, under a single premium membership, I have AlbumX playing on mydesktop.2) And I go somewhere and start playing Spotify on my tablet will Iautomatically hear AlbumX?3) If I want to change what I ...
I looked up Spotify Connect. I don't undestand it. 1) If, under a single premium membership, I have AlbumX playing on my desktop. 2) And I go somewhere and start playin...
217 Views
0 replies
0 likes
I unsubscribed from the premium service weeks ago -or at least I thought I had. I went to the accounts page, clicked to unsubscribe, answered why, gave my password, and saw the goodbye message. Everything appeared to go through correctly and I haven'...
I unsubscribed from the premium service weeks ago -or at least I thought I had. I went to the accounts page, clicked to unsubscribe, answered why, gave my password, and saw the goodbye message. Every...
262 Views
0 replies
0 likes
Where exactly am I saving 30%? It was $11.29 on iTunes and I just got charged the exact same amount after switching my payment to go through Spotify?
Where exactly am I saving 30%? It was $11.29 on iTunes and I just got charged the exact same amount after switching my payment to go through Spotify?
Community Legend
495 Views
3 replies
0 likes
I'm from Mexico but I'm staying in the US for couple of months. Recently I changed the country on my account, in order to be abel to use it; but now I want to purchase the Premium account but the system won't let me do it since I'm trying to pay with...
I'm from Mexico but I'm staying in the US for couple of months. Recently I changed the country on my account, in order to be abel to use it; but now I want to purchase the Premium account but the sys...
Community Legend
350 Views
1 replies
0 likes
I am getting fustrated with the lack of customer service. I signed up for Spotify Premium Student and it is not working when I log in. It still says free account. I normally log in with my facebook. I uninstalled the app on my phone but it stil will ...
I am getting fustrated with the lack of customer service. I signed up for Spotify Premium Student and it is not working when I log in. It still says free account. I normally log in with m...
223 Views
0 replies
0 likes
This is my Email to Spotify, I will update how the matter is handeled. I am not pissed off that $9.99 is too much, I am pissed off how they worded their whole service and ended up charging 9x what everybody thinks they will be charged per month. They...
This is my Email to Spotify, I will update how the matter is handeled. I am not pissed off that $9.99 is too much, I am pissed off how they worded their whole service and ended up charging 9x ...
Community Legend
445 Views
1 replies
0 likes
I just signed up for student premium and it still says free account on my iPhone. How do I get to premium?
I just signed up for student premium and it still says free account on my iPhone. How do I get to premium?
Regular
415 Views
5 replies
0 likes
I need to unsubscribe from my premium account. I do not want to do this, but I just can't afford to keep it going. I still plan on using the free service, but I am wondering whether I will lose all of the artists I have saved and playlists I have mad...
I need to unsubscribe from my premium account. I do not want to do this, but I just can't afford to keep it going. I still plan on using the free service, but I am wondering whether I will lose all o...
Community Legend
283 Views
1 replies
0 likes
