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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I am a premium subscriber, but I have recently been having issues with Spotify causing my phone to slow down incredibly whilst playing a song. After a long time of trying to get Spotify to actually update the screen or do anything, I eventually g...
Hi I signed up using pay pal and my account is verified I k ow recieve a message saying my payment method has failed and I need to log into itunes but I'm on android and can't seem to find the right desktop page for itunes
I've been on the Spotify premium through my student discount for around a year now. I've noticed that my payment has been increased to $9.99 a month and was wondering if my discount ended. Is there a limit to how many months you can receive the disco...
Today morning when I wanted to listen to my music the app suddenly logged off my account and said that the password was incorrect. All day I've been trying to contact support on Twitter but I don't get a concrete answer. After reading some of the pos...
Hi, I was exercising earlier today while listening to spotify via my phone. Shortly after it notified me that my spotify was being used by another phone. I then went to my computer to change my password and the Spotify app then informed me that it wa...
How can I permanently delete my account?
Estimado Sres. Intenté dos veces realizar el pago para contar con la versión premium durante tres meses por S/.0.99 pero en ambas oportunidades me salió un mensaje de error donde me pedía que volviera a intentar, al revisar mi cuenta de banco me figu...
Hello everyone! My account (jcamp1032) was disabled. I sent a message via the Spotify contact form yesterday, with no response, except for the auto-reply (which I already replied to, in hopes of getting their attention). My case number is: 03305320 ....
Hi all,I have just bought premium with a NUS student discount. I have had no receipt sent through to my email and therefore can not claim the premium. Do these emails take a while to come through or do I need to contact customer services?Thanks
Hello from a while ago, I bought a subscription to Premium, I've been renewed month after month without any problems, until one day I received an email stating that Spotify was not able to renew that subscription. Renewed attempt from subscriptions f...
Hey, I am currently trying to reset my password, since i have forgottenI went through all the steps a few times to try change reset my password and all the times it sent an email which i clicked on link and set up my new password and confirmed my new...
I had an old Facebook which I connected Spotify too. I deleted that Facebook and made a new one. I disconnected my old Facebook from my Spotify and tried to connect it to my new Facebook. It does not work. My old Facebook e-mail and my new Facebook e...
I had quite a few albums saved, and all of them disappeared when I updated to the latest version. Playlists are still here, it's only saved music that's gone. Is there a way to recover it?
My facebook was frozen recently and I've lost access to my spotify premium. I'm probably not getting my fb back but Id like to not have to start a new account and have to rediscover all of my music from the last two years... theres no way I could rem...
Hi, on the 6th of july i have canceled the monthly subscription of Spotify, but the 10th july Spotify take others 9.99 euros for the subscription,additionally the subscription doesn't work, so I have paid for a service that I don't want anymore, and ...
I'd tried to get the premium for 3 months and it said I already took the offer when I didnt. And when I checked my card it charged me. How can I get the premium or how do I get my money back
I have tried getting student spotify twice now and have been charged already without getting the service I paid for. I need to get reimbursed for one of them an need my college to be clickable to obtain my sevice can someone help me by telling how to...
Hello I have signed a new contract with Vodafone where I get 6months free spotify. I had spotify premium on my old phone which was linked to my phone Bill. Although spotify says I'm on free, not premium , when Vodafone try to set me up it says I have...
I signed up for the free 7 day trial, then 1 day after I signed up up for the 30 day free trial with the details etc but in account settings it says I'm only signed up for the 7 day trial and I can't change it? How do I access the 30 day trial I sign...
So i am signed up for premium through my sprint account since it gave me 6 months free, but now that the trial is over i want to sign up as a student since im a college student, but when i go to subscriptions it only says to go to sprint for details.