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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Paid for premium but it's only letting me use the free version with ads.
Hi, I've just signed up for the Spotify Premium Trial (Free 30days) and have confirmed my paypal by signing in.However, my spotify is still free although they say my premium trial ends on 23rd of June. I have tried uninstalling and re-logging both my...
Hello, I just this morning bought spotify premium with my student discount and went to download my playlists on my phone, but it still said I was a free user. I thought this odd as I had just purchased it so I checked the account that the reciept sai...
Hi, Does anyone know if Spotify support also looks at cases during the weekend? I've been told they answer whithin 24 hrs, but I'm still waiting and wondering if it's 7/7 days. Thanks!
I have a Spotify account i made a while ago, right after i got it i subscribed to premium for 6 months, which just expired today i believe, right after it expired it no longer lets me log in on Spotify, i use my facebook account to log in. I live in ...
I had spotify premium for a some time, so once the subcribtion ended for about a month and i would like to continue subcribing to it however i get this message. 'Unfortunately, there is no support at the moment to make this type of change to your sub...
Hi! I have recently returned to the UK from New Zealand. When I try to log in through facebook I get the prompt 'Your country does not match the one in your profile. To continue use update your profile'. I've followed this using the link but, contrad...
This message keeps popping up everytime I try and use my student discount " Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I emailed their support and i...
I have a problem where no matter what I do or what payment option I choose, I run in to an error where spotify tells me:Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another pa...
I don't have money to suscribe to premium, can you delete my spotify account please?
Aloha, I'm inquiring about a security/policy feature I disagree with, and hope to have you resolve. I'm moving off the contenant and due to the fact that FB makes it virutally impossible to delete 200+ "friends". So I've built a new FB account for ne...
Hello, Since several months I use Paypal to pay my spotify subscription, it got renewed on every 22th of the month.This month (May) I got charged on the 22nd via Paypal but spotify told me there was a problem with my payment method, so i should renew...
I forgot which email i used, when i made my spotify account. How do i change it to an account i know of?
Hello !I've a problem with my Spotify connection... I can't connect anymore because the country doesn't match. I was abroad but now I came back in my country but when I click on "my profile", I can't change the country anymore (so for Spotify, I'm st...
How do I buy a three month Spotify premium gift card for someone else as a present? They live in the UK while I live in Italy.
I have payed voor the premium but i never got it.I even got a email saying you have payed blablabla but my account still says its free and not premium
Hi guys, I was living in U.S and created my account there, but now I moved to Brazil and my Spotify stopped working suddenly. It says I gotta change my profile, but when I try to do so, I can't. Ps: I used my facebook account and changed my city in t...
I currently have two Spotify accounts under the same email address. This one, which I do not use, and the other one that I use almost daily. A few months ago I did the free month trial of Premium and cancelled it shortly thereafter to avoid any charg...
I cancelled by subscription last month, so i wasnt to be billed this month. Once again on the 23rd I got billed.I pressed the cancel button. It still isnt removing premium from my account. I no longer use spotify and it is charging me for a service I...