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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407726 Views
  • 959 replies
  • 107 likes
  • Account
  • 407726 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177275 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177275 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100305 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100305 Views
  • 68 replies
  • 10 likes

Change how you cancel subscriptions.

I originally got spotify premium for 3 months for 99p. Before that time ran out I canceled it. 2 month later I received a letter saying the account spotify was on was in over draft £20.. turns out I hadn't actuslly canceled it. When I clicked cancel ...

  • Casual Listener
  • I originally got spotify premium for 3 months for 99p. Before that time ran out I canceled it. 2 month later I received a letter saying the account spotify was on was in over draft £20.. turns out I ...
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 122 Views
  • 0 replies
  • 0 likes

Merge Accounts

So I have two spotify accounts, One I actually use and the older one I subscribed to premium on because I was not paying attention to which account I loged into. I am curious to know if it may be possible to have these accounts merged into one? Or am...

  • Visitor
  • So I have two spotify accounts, One  I actually use and the older one I subscribed to premium on because I was not paying attention to which account I loged into. I am curious to know if it...
  • 108 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 108 Views
  • 0 replies
  • 0 likes

Sharing Music

Hi there, I've been using Spotify premium for about a year. However, theres a problem with my followers list or friends that i can share music with.In all platforms (iOS, Android - my iphone and tablet), there/s literally no one on my list to share m...

  • Newbie
  •  Hi there, I've been using Spotify premium for about a year.  However, theres a problem with my followers list or friends that i can share music with. In all platforms (iOS, Android - my ...
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 139 Views
  • 0 replies
  • 0 likes

Premium Sub Doesn't Work.

I tried uninstalling, restarting, waiting couple days, etc. Unable to enjoy premium service. Pl0x help.

  • Casual Listener
  • I tried uninstalling, restarting, waiting couple days, etc. Unable to enjoy premium service.    Pl0x help. 
  • toph1989
  • Casual Listener
  • 286 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 286 Views
  • 4 replies
  • 0 likes

I cancelled my spotify account on May 12th, however I was charged on May 13th,

I cancelled my spotify account on May 12th one day before the end of the trial period for premium access,however I was charged on May 13th, so I want a refund for this charge. Ive raised the Case # 02936947 for the same

  • Newbie
  • I cancelled my spotify account on May 12th one day before the end of the trial period for premium access, however I was charged on May 13th, so I want a refund for this charge. Ive raised the Case #...
  • ErickRGuetta
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Bueno, hace poco me subscribí a Spotify y tenía cientos de canciones, pero dejé de pagar y cuando re

Bueno, hace poco me subscribí a Spotify y tenía cientos de canciones, pero dejé de pagar y cuando reactivé mi subscripción me he encontrado que no me aparecen cierto albumes de artistas. Por ejemplo: Andrés Calamaro y su albúm Pura Sangre o Jamón del...

  • Casual Listener
  • Bueno, hace poco me subscribí a Spotify y tenía cientos de canciones, pero dejé de pagar y cuando reactivé mi subscripción me he encontrado que no me aparecen cierto albumes de artistas. Por ejemplo:...
  • ErickRGuetta
  • Community Legend
  • 225 Views
  • 7 replies
  • 0 likes
  • 225 Views
  • 7 replies
  • 0 likes

Family Subscription/ Redeem Error

Okay, Recently upgraded to a Family subscription. I’ve invited a second user to be part of the subscription however they are not able to redeem the code? (Frustrating) I’ve looked at similar problems on the community forum which have suggested differ...

  • Newbie
  • Okay,   Recently upgraded to a Family subscription.   I’ve invited a second user to be part of the subscription however they are not able to redeem the code? (Frustrating)   I’ve...
  • ErickRGuetta
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 189 Views
  • 1 replies
  • 0 likes

HELP! I can add only 1 member to Spotify Family

Hello, Im from Mexico and I have the Spotify Family plan. The problem is that I cant invite more than one member and the plan says I can invite 3 more members.I do not even have the option to add, so I tried to add one more member manually but it say...

  • Newbie
  •   Hello,   Im from Mexico and I have the Spotify Family plan. The problem is that I cant invite more than one member and the plan says I can invite 3 more members. I do not even have th...
  • ErickRGuetta
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
    Unlimited
  • 156 Views
  • 1 replies
  • 0 likes

Somehow all my account info is changed after someone logged in on my computer

Someone logged into my account on my laptop. For some reason, my Facebook account is now linked to her username and email. If I try to change the email it says its already in use but when I try to retrieve my password it says it doesn't exist. I loca...

  • Casual Listener
  • Someone logged into my account on my laptop. For some reason, my Facebook account is now linked to her username and email. If I try to change the email it says its already in use but when I try to re...
  • gbains
  • Casual Listener
  • 148 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 148 Views
  • 2 replies
  • 0 likes

"Discover" not updating, still using people I no longer follow

The "Discover" tab, both on the web player, and the desktop app are both showing recommendations from people I no longer follow, and are not adding recommendatons for people I have started to follow since the "Discover" tab was added. I unfollowed Sp...

  • Regular
  • The "Discover" tab, both on the web player, and the desktop app are both showing recommendations from people I no longer follow, and are not adding recommendatons for people I have started to follow ...
  • minuszero
  • Regular
  • 1510 Views
  • 25 replies
  • 0 likes
  • Account
  • 1510 Views
  • 25 replies
  • 0 likes

Solved!! New Canadian User - Can't subscribe

Hello, I was just invited to join Spotify from Canada. I set up my account all fine, but when I go to start the free trial I get "Purchase is currently not available" for both Paypal and Credit Card. There was no note saying whether or not Canadians ...

  • Casual Listener
  • Hello,   I was just invited to join Spotify from Canada. I set up my account all fine, but when I go to start the free trial I get "Purchase is currently not available" for both Paypal and C...
  • amyonsidewalks
  • Casual Listener
  • 7645 Views
  • 65 replies
  • 2 likes
  • 7645 Views
  • 65 replies
  • 2 likes

Account went back to free, can't upgrade to premium

When I got a new credit card, spotify cancelled my premium family account without any notice. Now when I try to upgrade to spotify premium, my credit cards aren't working. I get a message like "oops your credit card provider or bank seem to be having...

  • Casual Listener
  • When I got a new credit card, spotify cancelled my premium family account without any notice. Now when I try to upgrade to spotify premium, my credit cards aren't working. I get a message like "oops ...
  • MattSuda
  • Spotify Star
  • 285 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 285 Views
  • 3 replies
  • 0 likes

Can't send Family Sharing invitation

I have a Family Sharing plan with 2 add'l users. I am trying to add one more. I followed the tutorial, but when I go to the "Manage Family Plan" page, there is no option to send an invitation to another user. The account I am trying to add is a free ...

  • Casual Listener
  • I have a Family Sharing plan with 2 add'l users. I am trying to add one more. I followed the tutorial, but when I go to the "Manage Family Plan" page, there is no option to send an invitation to...
  • MattSuda
  • Spotify Star
  • 688 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 688 Views
  • 4 replies
  • 0 likes

I just paid for the 3 for 0.99 offer but my subcription ends next month?

Let me clarify that I've used my trial (ends tomorrow at 8am) and this made me think about that 3 months for 0.99 offer since it was worth it at the price.I very recently just paid for the offer but I'm now being told that I have a month before I hav...

  • Newbie
  • Let me clarify that I've used my trial (ends tomorrow at 8am) and this made me think about that 3 months for 0.99 offer since it was worth it at the price. I very recently just paid for the offer ...
  • MattSuda
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Stolen Account, still able to connect through Facebook, though

Hi, since i subscribed in Spotify i was using my facebook account and paid for the premium service.Everything running fine and all, but later I begun to see some strange behaviors on my account like playlists getting deleted for no reason and new pla...

  • Regular
  • Hi, since i subscribed in Spotify i was using my facebook account and paid for the premium service. Everything running fine and all, but later I begun to see some strange behaviors on my account lik...
  • MattSuda
  • Spotify Star
  • 495 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 495 Views
  • 8 replies
  • 0 likes

$.99 for 3 months?

I currently use the free version but I received an email for a premium upgrade stating 3 months at $.99/month. Can I use this as a 3 month trial and then cancel? Or would I have to commit to a certain timeframe (1 year or more) at the $9.99 rate, fol...

  • Newbie
  • I currently use the free version but I received an email for a premium upgrade stating 3 months at $.99/month. Can I use this as a 3 month trial and then cancel? Or would I have to commit to a certai...
  • mysticwolf
  • Roadie
  • 378 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 378 Views
  • 1 replies
  • 0 likes

Spotify Student

Hi I had subscribed to spotify premium with the student discount. But it is not letting me do that anymore, whenever I go to redeem the offer, it tells me that I am not eligible for the offer. In my account settings, the email specified is not my .ed...

  • Newbie
  •  Hi   I had subscribed to spotify premium with the student discount. But it is not letting me do that anymore, whenever I go to redeem the offer, it tells me that I am not eligible for th...
  • mysticwolf
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Still paying after cancelling my Premium subscription

Hello, I cancelled my Premium subscription 2 months ago and I still paying but the services I got are the ones corresponding to a Free account, what can I do to stop paying for something that I can enjoy? Thank you Nu

  • Casual Listener
  • Hello, I cancelled my Premium subscription 2 months ago and I still paying but the services I got are the ones corresponding to a Free account, what can I do to stop paying for something that I can...
  • Drusseldorf
  • Newbie
  • 358 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 358 Views
  • 2 replies
  • 0 likes

Solved!! kids arguing!!

Hi - can anyone help? both my teenagers share a spotify account but constantly argue because they bith want to play music at the same time. Will I have to open another account so they have 1 each and if so how do I transfer only 1 persons music over ...

  • Newbie
  • Hi - can anyone help? both my teenagers share a spotify account but constantly argue because they bith want to play music at the same time. Will I have to open another account so they have 1 each and...
  • TheFedora
  • Music Fan
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes

Why would you send me 99cents for 3 months e-mail if YOU KNOW I am no longer eligible for this?

I am very disappointed at the sleazy bait and switch tactic you employed by luring me to a site with an offer that you 100% know I am not eligible for. You certainly have the ability to segment your e-mail list based on eligibility for promotions. So...

  • Newbie
  • I am very disappointed at the sleazy bait and switch tactic you employed by luring me to a site with an offer that you 100% know I am not eligible for.  You certainly have the ability to segment...
  • 154 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 154 Views
  • 0 replies
  • 0 likes