Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
When I started this morning my computer Spotfy din't open any more. I could see the startscreen for a flash - second and that was it. when I tried to staart with the button it told me that the programme is already started. But fot me it is noware. I ...
I subscribed spotify unlimited, but still there is advertising which really bothers me. Why does this happen? Where should I claim? thank you
This is the strangest thing, but if I play tracks from a playlist I've created in the last 2 weeks or so, the songs do not register on Facbook as "now playing" or "recent activity". But if I play the same tracks from an artist search or from an album...
Hello All, I created a spotify account not linked to FB. At first it was alright but then i soon wanted to add colleagues and friends in my spotify. Though i do can follow them easily via searching them on Spotify, they cannot see me when looking at ...
Hello,I'm on the student plan and I applied the gift cards to my account and lucky to find out now that I'm not on the premium plan. I don't know why I'm not on it but I'm hoping you guys resolve it because I have been using Spotify for a long time n...
Help. Can i pay my subscription thru bank deposits? I don't have any credit card. Please . I want to continue my subscription.
I have Spotify on my laptop and I phone. is my offline memory governed by the device with the lowest memory. My I Phone is 16gb and maxed out memory-wise and I only seem to be able to to have 2000 offline songs on my laptop?
After the update I was prompted to log in, but all of my playlists have gone and my premium account status is no longer active. I tried opening Spotify on my mobile device as well when logging in my playlists and downloaded music are gone as well... ...
someone managed to get acces to my account, and change the email, i changed the password back, but he can just request a new password as it is linked to his email, how can i change my email, if i do it via https://www.spotify.com/nl/account/profile/ ...
Having trouble with the Spotify App. When I try and open it the home screen comes up then it just closes. Any suggestions??
I work for a company that would rather pay for Spotify's services every year as opposed to every month. Way less paperwork on our end if we could just get it out of the way in one swift payment. Is this possible?
Hi, I can log into my account which is the Free Spotify, but when I try to upgrade to Premium, I get the message "wrong Password". This makes no sense because it allows me to log in with that password. Getting very frustrated-please advise. Thank you...
Howdy, I just renewed my premium membership for 3 months by buying a $30 gift card. I just found out about the student discout for $4.99, is there anyway my premium can be extended to 6 months since I am a University student? Thanks
Spotify, I continue to admire the constant predictable increases in the overall perfomance and reliability of your libraries/Interface. Today's update removed our ability to see when others use our account. Simply put, our music shuts off without the...
Hi there, I am trying to get 1 month trial but then I am going to the page where I must enter all payment details - nothing appears. So probably I am having just white page. See screenshots of the payment page https://www.spotify.com/uk/purchase/pay/...
I have been paying u ever month but now u want to turn my service off. This is not the first time u done this to me. Please check your pay light on my account.
Spotify gave me a free 7 day trial. I now wish to return to the free version. Your terms & conditions say I can do this through settings but I see no way. How can I be sure that I have been returned to the free version?
Hi, By reading I think I have a double account, and can only log in to the boring new one. There from I can follow the old one, but thats not good cause I can't change playlists etc. I have contacted support, but its a confusing mail they send back. ...
Hallo Liebe Community, Ich bin seit geraumer Zeit Premium Kunde von Spotify. Nun habe ich einen neuen Vertrag bei der Telekom abgeschlossen, die das Premium abonement beinhaltet. Da ich meine Playlists nicht verlieren möchte, wollte ich lediglich die...