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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9892 Views
  • 3 replies
  • 9 likes
  • Security
  • 9892 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493213 Views
  • 981 replies
  • 111 likes
  • Account
  • 493213 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213833 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213833 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122614 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122614 Views
  • 72 replies
  • 12 likes

Gift Card, can it be redeemed if using direct debit

What happens if I've got a Direct Debit subscription and somebody buys me a Spotify Gift Card? Is there any way of using the Gift Card for a month's (or two months', depending on the level of membership) subscription or does the Direct Debit just con...

  • Newbie
  • What happens if I've got a Direct Debit subscription and somebody buys me a Spotify Gift Card? Is there any way of using the Gift Card for a month's (or two months', depending on the level of members...
  • Liam
  • Community Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

'Spotify has been unable to withdraw payment' BUT I pay using a working Paypal account!?

I subscribe to Spotify Premium using Paypal but it's telling me there's an issue with my payment details. I've logged into my Paypal address and it seems to be fine. Help?

  • Newbie
  • I subscribe to Spotify Premium using Paypal but it's telling me there's an issue with my payment details. I've logged into my Paypal address and it seems to be fine. Help?
  • meahtenoha
  • Spotify
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

Otros Aires tracks disappeared?

Hi I just noticed that my Otros Aires playlist has had about four or five tracks mysteriously disappear. I think it's because you've removed two of their albums from your catalogue. It's a real shame because two of those tracks are my favourites. Is ...

  • Newbie
  • Hi   I just noticed that my Otros Aires playlist has had about four or five tracks mysteriously disappear. I think it's because you've removed two of their albums from your catalogue. &nbs...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Changed password and now desktop player stays "Offline"

I had to change my password today and now can log into this website but my desktop player won't let me use anything other than "Offline Mode". I don't see anywhere to enter my new password in the desktop program so that I can take advantage of the 4....

  • Newbie
  • I had to change my password today and now can log into this website but my desktop player won't let me use anything other than "Offline Mode". I don't see anywhere to enter my new password in the des...
  • meahtenoha
  • Spotify
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Can I delete offline content myself?

Hi, I think I might have pressed the offline availability on 2 PC's where I did not even want that, I just wanted the content to be available on my Iphone. I can't find out if one or two tracks have been made available offline, but I did get a messag...

  • Newbie
  • Hi,   I think I might have pressed the offline availability on 2 PC's where I did not even want that, I just wanted the content to be available on my Iphone. I can't find out if one or two...
  • Liam
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! cant see frends

Hi, I have install spotify but i cant see my frends name from facebook he dont show me the name only the numers.look at this picture http://s7.directupload.net/file/d/2980/f3lw9c7a_jpg.htm

  • Casual Listener
  • Hi,     I have install spotify but i cant see my frends name from facebook  he dont show me the name only the numers. look at this picture      http://...
  • cyxon
  • Casual Listener
  • 424 Views
  • 2 replies
  • 0 likes
  • 424 Views
  • 2 replies
  • 0 likes

'Failed to enable spotify social'

Hi,I'm having this strange problem on my spotify account. My sister did, by accident activate her facebook account on my spotify account. And since I want to connect my own I thought, I might do that. So I went to 'Preferences' and disabled her accou...

  • Newbie
  • Hi, I'm having this strange problem on my spotify account. My sister did, by accident activate her facebook account on my spotify account. And since I want to connect my own I thought, I might do th...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Top Tracks and Top Artists lists visible despite being disabled under Preferences

My "Top Tracks" and "Top Artists" lists are visible in my public profile, despite the face that I have always had these DISABLED under the Preferences section. I checked by logging in to my husband's account to be sure that others can actually see th...

  • Casual Listener
  • My "Top Tracks" and "Top Artists" lists are visible in my public profile, despite the face that I have always had these DISABLED under the Preferences section.   I checked by logging in to my ...
  • meahtenoha
  • Spotify
  • 4198 Views
  • 19 replies
  • 7 likes
  • 4198 Views
  • 19 replies
  • 7 likes

Solved!! Data usage

Went to pay my cell bill yesterday and I was ten Gigs over my Limit. I listen to the radio while riding. I like the service but can't afford that every month. What is the best way use it without going over 2Gig limit?

  • Newbie
  • Went to pay my cell bill yesterday and I was ten Gigs over my Limit. I listen to the radio while riding. I like the service but can't afford that every month. What is the best way use it without goin...
  • Stupify
  • Community Legend
  • 1259 Views
  • 2 replies
  • 0 likes
  • 1259 Views
  • 2 replies
  • 0 likes

Country change help

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do??? Thanks for help

  • Newbie
  • Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do??? Thanks for help
  • meahtenoha
  • Spotify
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Charged twice for premium service

Already sent a contact form, just wanted to know why this keeps happening for many users and what steps you are taking to solve the problem.

  • Newbie
  • Already sent a contact form, just wanted to know why this keeps happening for many users and what steps you are taking to solve the problem.
  • Liam
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Just joined and have a couple questions

Hi all just joined Spotify and really like it. I have a few questions that no doubt have been asked before but I cant find them. So appologies in advance. 1: Is the Premium or Unlimited on a rolling monthly sub`n or 12mth contract? 2: I`m trying the ...

  • Regular
  • Hi all just joined Spotify and really like it. I have a few questions that no doubt have been asked before but I cant find them. So appologies in advance.   1: Is the Premium or Unlimited on...
  • GateKeeper
  • Regular
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes

Inicio de Sesión / Logon

Hola, buenos dias, me gustaría saber como hago para iniciar sesión en mi ordenador con la cuenta de Facebook. Me ha resultado imposible. Muchas Gracias Hi. good morning, I wonder as I log on my computer with your Facebook account. I found it impossib...

  • Visitor
  • Hola, buenos dias, me gustaría saber como hago para iniciar sesión en mi ordenador con la cuenta de Facebook. Me ha resultado imposible. Muchas Gracias   Hi. good morning, I wonder as I log ...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

offline sync with premium for my desktop

can i use spotify premiun on my computer when I dont have a internet connectiond...ie sync to desktop? i have the downloaded spotify and signed up for premium on the bases of "offline" use thinking that would mean when I had no internet connection.

  • Newbie
  • can i use spotify premiun on my computer when I dont have a internet connectiond...ie sync to desktop? i have the downloaded spotify and signed up for premium on the bases of "offline" use thinking t...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

NUS discount/account upgrade not working

I had an unlimited account, got an NUS extra card, put in all the details and it seemed to work fine - my subscriptions page said I now had a Premium account for the discounted price of £4.99. I tried to use spotify later that day and there had been ...

  • Newbie
  • I had an unlimited account, got an NUS extra card, put in all the details and it seemed to work fine - my subscriptions page said I now had a Premium account for the discounted price of £4.99. I trie...
  • Liam
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

PLEASE HELP! My facebook account is linked to my husbands Spotify...

Hi, Please help me resolve this.. I don´t know why but my facebook account is linked to my husbands Spotify and not to his. (don´t ask my how I did that :s ) How do we change this so that I don´t have my fb account linked to his Spotify account? I wa...

  • Newbie
  • Hi,   Please help me resolve this.. I don´t know why but my facebook account is linked to my husbands Spotify and not to his. (don´t ask my how I did that :s  ) How do we change this so...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Linking Facebook ruined my account

Hello there, i hope everyone is enjoying their day.I'm posting because i have sent several emails to spotify and i have posted on here before about my account.It says on here that i have a free account, but, that is only because i cant log into my Pr...

  • Newbie
  • Hello there, i hope everyone is enjoying their day. I'm posting because i have sent several emails to spotify and i have posted on here before about my account. It says on here that i have a fr...
  • Stupify
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Premium problem.

I bought a premium subscription with my mobile. Through paypal, and when I access it on my phone it says premium account. When I try to access my starred list it won't let me listen to anything. (except for a station created from the song i selected)...

  • Casual Listener
  • I bought a premium subscription with my mobile. Through paypal, and when I access it on my phone it says premium  account. When I try to access my starred list it won't let me listen to anything...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Facebook posting what I am listening too

I really don't want, what I am listening too, to post to facebook. Please tell me how to turn this off. I find the constant sharing of everything I do and others do annoying so please tell me how to turn this off.

  • Newbie
  • I really don't want, what I am listening too, to post to facebook.  Please tell me how to turn this off.  I find the constant sharing of everything I do and others do annoying so please tel...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Premium Service Cancellation Did Not Go Through

After signing up for the free month of Premium service, I realized this service was not suitable for my lifestyle. I cancelled it within a week of signing up and was recently charged the $9.99. I have not been able to utilize the Premium package as o...

  • Newbie
  • After signing up for the free month of Premium service, I realized this service was not suitable for my lifestyle. I cancelled it within a week of signing up and was recently charged the $9.99. I hav...
  • David
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes