Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80631 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654674 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735308 Views
18 replies
29 likes
For the whole day I have not been able to access spotify online, as it says my 'password is incorect' This is strange as It signs me in automatically all the time, and I have not changed my password since I last used spotify. I tried logging in with ...
For the whole day I have not been able to access spotify online, as it says my 'password is incorect' This is strange as It signs me in automatically all the time, and I have not changed my password ...
Spotify
993 Views
1 replies
0 likes
So I have a free account, and sometimes the songs get grayed out. I'm assuming it's because I get a limited amount of plays of the song. My question is will I be able to play them again in the future, and if so, when? Thanks. Sorry if this is in the ...
So I have a free account, and sometimes the songs get grayed out. I'm assuming it's because I get a limited amount of plays of the song. My question is will I be able to play them again in the future...
Community Legend
485 Views
1 replies
0 likes
Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?
Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?
Spotify Star
549 Views
3 replies
0 likes
I set my playlist on my Windows Spotify to "Offline" , the I set both my iPad and iPhone to "Offline". All of my Spotify content moved over seamlessly, but all of my local files do not transfer, or even have the notion that the two devices see each o...
I set my playlist on my Windows Spotify to "Offline" , the I set both my iPad and iPhone to "Offline". All of my Spotify content moved over seamlessly, but all of my local files do not transfer, or e...
Newbie
2352 Views
10 replies
0 likes
Hey my friend logged into facebook while I was playing from my spotify account. Now I see his profile picture and songs I play pops up on his facebook. A couple of days ago my playlist disappeared and his came instead. How can I turn things back and ...
Hey my friend logged into facebook while I was playing from my spotify account. Now I see his profile picture and songs I play pops up on his facebook. A couple of days ago my playlist disappeared an...
Community Legend
426 Views
6 replies
0 likes
I changed something about facebook in preferences, now I'm logging into a different account even though I'm using the same username and password, I found "my old profile" and could retreive the playlists but I cant edit them... How do I get it back? ...
I changed something about facebook in preferences, now I'm logging into a different account even though I'm using the same username and password, I found "my old profile" and could retreive the playl...
515 Views
0 replies
0 likes
I am currently in england for another 3 months but would love to have songs on my iphone as well... Now I wanted to get a subscription but I get the error message: Payment failed Sorry, we couldn't process your order. This may be a result of your pay...
I am currently in england for another 3 months but would love to have songs on my iphone as well... Now I wanted to get a subscription but I get the error message: Payment faile...
Regular
1053 Views
6 replies
0 likes
Well I want to purcahse the monthly spotify as seems usefull. Wanting to find out some stuff first. MOST my songs atm were dled from youtube to an mp3 so they are in my pc but I can listen to them as it just syncs it to my phone and rest are ones tha...
Well I want to purcahse the monthly spotify as seems usefull. Wanting to find out some stuff first. MOST my songs atm were dled from youtube to an mp3 so they are in my pc but I can listen to them as...
Community Legend
1244 Views
1 replies
0 likes
I updated my form of payment after my old card was declined but I am still unable to access any of my music
I updated my form of payment after my old card was declined but I am still unable to access any of my music
Spotify
451 Views
1 replies
0 likes
My account has playlists that I have not added, I have reset my password but new playlists keep on appearing. Is there a way to force a re-login without the software update? Thank you
My account has playlists that I have not added, I have reset my password but new playlists keep on appearing. Is there a way to force a re-login without the software update? Thank you
Community Legend
230 Views
1 replies
0 likes
Hi, I am currently subscribed to spotify through my three uk mobile contract. I am just starting a degree and have received an NUS extra card that qualifies me for a discounted rate. The problem is that the spotify website won't let me redeem that co...
Hi, I am currently subscribed to spotify through my three uk mobile contract. I am just starting a degree and have received an NUS extra card that qualifies me for a discounted rate. The problem is...
Casual Listener
3674 Views
4 replies
0 likes
I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a functionality or two but is there a way of highlighting /...
I love spotify due to the fact I can listen to countless new artists & decide whether to buy or not. Problem is, there is too much music and not enough money to buy it all. I may have missed a fu...
Newbie
773 Views
2 replies
0 likes
So, we got spotify Premium with our TV thing and I love it, unlucky enough though, my mom connected her Faceable to it and I wanted my FaceBook connected to it, so I try to figure out how to do it and I'm screwing around with the settings and stuff, ...
So, we got spotify Premium with our TV thing and I love it, unlucky enough though, my mom connected her Faceable to it and I wanted my FaceBook connected to it, so I try to figure out how to do it an...
Spotify
282 Views
1 replies
0 likes
I have sent a request to customer support asking them to delete my account. I have two, afurry & afurry91. I would like them both deleted. I contacted you guys using the method outlined in other threads but nobody has responded.
I have sent a request to customer support asking them to delete my account. I have two, afurry & afurry91. I would like them both deleted. I contacted you guys using the method outlined in other ...
Not applicable
529 Views
6 replies
0 likes
Hello, Me and my brother both have a spotify premium account. We both use it on our separate phones and laptops. Recently we got ourself an ipad and we have been switching spotify accounts there. Today, when I log in on my laptop on spotify I find my...
Hello, Me and my brother both have a spotify premium account. We both use it on our separate phones and laptops. Recently we got ourself an ipad and we have been switching spotify accounts there. T...
Community Legend
1785 Views
4 replies
0 likes
My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I stop her facebook from being linked to my account!...
My sister recently decided to Start using my premium. Account on her iPhone! She has now linke. Her facebook account with my account and consequently has changed all my details to her name! How can I...
Casual Listener
386 Views
4 replies
0 likes
Hi everyone...! I'm based in London but in a month I have to come back in Italy. I would like to subscribe a Premium account but I'm not shure if Spotify is avaylable in Italy. Do you know if is it? Also Free? THX!!!
Hi everyone...! I'm based in London but in a month I have to come back in Italy. I would like to subscribe a Premium account but I'm not shure if Spotify is avaylable in Italy. Do you know if is it...
Spotify
10694 Views
16 replies
0 likes
Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but is it possible to link to a different "fake" fb ac...
Ok, so I've really had enough of Facebook so I tried deactivating my account till I realized that my Spotify premium would no longer work. So I understand now that having a fb account is required but...
Regular
701 Views
8 replies
0 likes
Hi, Is there any chance of finding all the playlists I've ever created/published?Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008) that I even don't have in my Spotify anymore. It would...
Hi, Is there any chance of finding all the playlists I've ever created/published? Lately I've gotten a few notification emails that people have subscribed to very old playlists of mine (from 2008)...
341 Views
0 replies
0 likes
Hi, I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before. So I deleted my facebook account, just dont like it for personal reasns, but I still got charged a few ...
Hi, I signed up for spotify and the trial thingÿ, and used paypal... etc... I made a facebook account just for spotify, not having had one before. So I deleted my facebook accou...
Not applicable
832 Views
1 replies
0 likes
