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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 153876 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 153876 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10497 Views
  • 3 replies
  • 9 likes
  • Security
  • 10497 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505143 Views
  • 985 replies
  • 112 likes
  • Account
  • 505143 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124218 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124218 Views
  • 74 replies
  • 12 likes

Puerto Rico vs. Spotify Free

I've been a free user of Spotify -- as have many of my friends -- here in Puerto Rico for some time. None of us have had an issue playing music as a free user until recently, I get an error message saying that my 14 days for listening abroad have end...

  • Newbie
  • I've been a free user of Spotify -- as have many of my friends -- here in Puerto Rico for some time. None of us have had an issue playing music as a free user until recently, I get an error message s...
  • 785 Views
  • 0 replies
  • 4 likes
  • 785 Views
  • 0 replies
  • 4 likes

Delete my spotify account

I have spotify account with Facebook. I sent 2 messages to customer support already. How do I delete my account? I would appreciate it.

  • Visitor
  • I have spotify account with Facebook. I sent 2 messages to customer support already. How do I delete my account? I would appreciate it.
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Moderator, how do I re-sync my playlist?

Hello, My entire playlist is currently not synched anymore. When I choose a song to play I get this message: "Track only available online" "This track is not synced and not available offline. Do you want to turn off offline mode and try to go online?...

  • Music Fan
  • Hello,   My entire playlist is currently not synched anymore. When I choose a song to play I get this message:   "Track only available online" "This track is not synced and not av...
  • superwhy
  • Music Fan
  • 2174 Views
  • 9 replies
  • 1 likes
  • 2174 Views
  • 9 replies
  • 1 likes

Mp3 mute at 3:50 on 4:37

Hello The song : Supreme humanism of megalomania from the artist Nile is mute at 3:50. I buy this song a week ago, i've just delete this from my computer for download it again then i overview that song is not full online too !

  • Newbie
  • Hello   The song   :  Supreme humanism of megalomania   from   the artist  Nile   is mute at 3:50.   I buy this song a week ago,&nb...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

premium disappeard

I have had premium for about half a year, and now i am suddenly a free user, and unable to pay for another month. The card is fine nd all that, and I have tried logging in and out, but it does not work. This also happened the 11/12 of march 2012, and...

  • Regular
  • I have had premium for about half a year, and now i am suddenly a free user, and unable to pay for another month. The card is fine nd all that, and I have tried logging in and out, but it does not wo...
  • Ebb_10
  • Regular
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

get rid of spotify

how can i delete/uninstall/cancel spotify completely from my computer?

  • Casual Listener
  • how can i delete/uninstall/cancel spotify completely from my computer?
  • user-removed
  • Not applicable
  • 2231 Views
  • 4 replies
  • 0 likes
  • 2231 Views
  • 4 replies
  • 0 likes

paypal

opgelost

  • Newbie
  • opgelost
  • tuppence-strum
  • Newbie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Double bought

I bought music twice, because I thought he did not download music. Can I get the money back?

  • Casual Listener
  • I bought music twice, because I thought he did not download music. Can I get the money back?
  • hoopwde
  • Casual Listener
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

forgotten email but still know my password

Hi out there, my daughter has forgotten her email-address for access via spotify, and now we cannot cancel the subscription. Password is no problem. Any ideas?

  • Newbie
  • Hi out there, my daughter has forgotten her email-address for access via spotify, and now we cannot cancel the subscription. Password is no problem. Any ideas?
  • Richard
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Cancelled Subscription Yet Charged and Subscription Still Active

I cancelled my subscription before the end of the trial period, or at least I thought I was successful cancelling the account. And now I was just charged for this service. I don't want to pay for spotify and I need a refund... Someone help!!

  • Casual Listener
  • I cancelled my subscription before the end of the trial period, or at least I thought I was successful cancelling the account.  And now I was just charged for this service.   I don't wa...
  • Liam
  • Community Legend
  • 310 Views
  • 5 replies
  • 0 likes
  • 310 Views
  • 5 replies
  • 0 likes

Solved!! Upgrading and Playlists

I am going to upgrade from the free access of Spotify to unlimited, will i lose current playlists and starred items when i upgrade? Thanks Mark

  • Casual Listener
  • I am going to upgrade from the free access of Spotify to unlimited, will i lose current playlists and starred items when i upgrade?   Thanks Mark
  • Liam
  • Community Legend
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

I´m invisible...

I have started my account through Facebook, and it looks like I´m logged in as my ordinary name. But no one can find me through my name. I see on the Spottily website that I have a username in a lot of numbers, but these I can´t change. I have a play...

  • Casual Listener
  • I have started my account through Facebook, and it looks like I´m logged in as my ordinary name. But no one can find me through my name. I see on the Spottily website that I have a username in a lot ...
  • Liam
  • Community Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

I can't change my pwd!

Hi! I'm trying to change my password but i ge a message saying my email is already used ... and i can't! hope you can help me! Thanks!

  • Casual Listener
  • Hi! I'm trying to change my password but i ge a message saying my email is already used ... and i can't! hope you can help me! Thanks!
  • fenriquez
  • Casual Listener
  • 225 Views
  • 3 replies
  • 0 likes
  • 225 Views
  • 3 replies
  • 0 likes

Almost double screw over.

So I went for the month trial to see what all the glory is about. Premium service was satisfying but I stopped using it about a week later and soon forgot about the subscription. In affect it overdrew a bank account Paypal was still linked to and ove...

  • Newbie
  • So I went for the month trial to see what all the glory is about. Premium service was satisfying but I stopped using it about a week later and soon forgot about the subscription. In affect it ov...
  • meahtenoha
  • Spotify
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Spotify is unable to charge me for another month of Premium

I have tried several times to pay for another month of Spotify Premium but I keep getting the message that Spotify is unable to withdraw funds from my account. My card is not expired, I have enough funds on my account and there was no problem when I ...

  • Casual Listener
  • I have tried several times to pay for another month of Spotify Premium but I keep getting the message that Spotify is unable to withdraw funds from my account. My card is not expired, I have enough f...
  • neo-x
  • Community Legend
  • 898 Views
  • 16 replies
  • 0 likes
  • 898 Views
  • 16 replies
  • 0 likes

I can log in to the website and to Facebook but not the computer app

I did this using the same login and password I did remove spotify from my page but I reenabled it

  • Newbie
  • I did this using the same login and password I did remove spotify from my page but I reenabled it 
  • neo-x
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Confused

Someone was kind enough to send me the following email. I don't know whether to check one or both boxes. After that, what do I do please? Thank you, Leeflea 1 free 30 day trial of Spotify premium Board - Desktop - Windows Latest Post - Re: free 30 da...

  • Regular
  • Someone was kind enough to send me the following email. I don't know whether to check one or both boxes. After that, what do I do please? Thank you, Leeflea 1 free 30 day trial of Spo...
  • neo-x
  • Community Legend
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Free 30 day Premium Services

I received this via email and I followed the instrucions but nothing happened. I received no notification I had been upgraded for the 30 days. Might someone please be so kind as to assist me? Thank you, Leeflea To: leeflea Hello leeflea, You have 1 ...

  • Regular
  • I received this via email and I followed the instrucions but nothing happened. I received no notification I had been upgraded for the 30 days. Might someone please be so kind as to assist me? Thank...
  • MattSuda
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

recovering lost playlist

i lost my playlist called hog island. is there a way to get it back?

  • Casual Listener
  • i lost my playlist called hog island. is there a way to get it back?
  • Darknessfall888
  • Music Fan
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

UGH PREMIUM ACCOUNT IS GONE! HELP!!!

I have had Spotify premium for months and now all of my playlists and everything are gone and I am starting over ... SOMEONE HELP! Clicked the button in settings in the Mac App to disable facebook and now my account is on a free trial?

  • Newbie
  • I have had Spotify premium for months and now all of my playlists and everything are gone and I am starting over ... SOMEONE HELP!    Clicked the button in settings in the Mac App to di...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes