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Hello,
I had signed up under usa a while ago when I was visiting a friend. Now that Spotify is in canada I want to use it, but it will not let me change the country. It is greyed out and does not let me select the country in the profie. I have followed everything thet spotify has to change it but it will not work. Here is a screenshot!
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yeah, exact same problem for me. I just signed up from within Canada now that it's available here, but it automatically registers my country as USA - even when I go to the Canadian version of the site, and the Canadian sign up page. Then it won't let me change the country from USA to Canada. I was able to use it for 14 days, but now Spotify thinks I'm a user with a USA account traveling abroad and it wont' let me use it past the 14 day period.
I need to be able to set it correctly to Canada, so if anyone knows how, please advise!
Hey Rollie2424,
I finally figured it out!! I use unblockus on my home network so it wont let me change the settings on my wifi. I ended up going to the profile settings using the web browser on my phone using LTE rather then wifi. I changed it and now can log back in using my home wifi
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I recently moved to Cambodia, but I cannot change my country on the profile page as the only option provided is the USA (where I registered). Is there no Spotify support for technical gliches? Glad I did not spend the money to upgrade if not.
I have the same problem. I have gone into edit profile page and when I click on my country to change it from Malaysia to UAE as I have just moved. It wont let me select or type in anything else. LIke it is frozen. It is driving me crazy. PLease help!
Good news!
Spotify is now available in Cambodia
You can read more information about Spotify's launch in new markets in this news article: Spotify Expands International Footprint, Bringing Audio to 80+ New Markets
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