can't change my email address to one that i deactivated

[Carli2]

i need to change my email address from my work address to my personal address. my personal email address was formerly associated with another account that i have since deactivated and deleted all data one. i'm still receiving the error message that the email address is in use even though it is not.

[Maxim]

Hey there,

Thanks for reaching out.

It can take around 14-30 days for your email address to become available for sign-up again 🙂

I hope this helps!