credit card was charged but didn't get the premium

[farhanaosman]

Hi

My credit card has been charged but i didn't get my premium. Can someone help?

[Filili]

I have the same problem. Could anyone help us please?

In my case, I paid 3 days ago, I don't know how to claim my subscription or my money back. I even paid it twice and I have no premium services in my account (but the money is gone).

Thanks in advance. Regards.

[Suri1212]

I had the same problem I would like to get my money back please.