creditcard problems??? PLEASE HELP ME!

[necilia85]

Hi!

I´m beginning to get a bit upset now!!! I have a new creditcard, but I can´t find anywhere how to change to this new card??

I have tries everything, and even contacted spotify, but I haven´t got an answer yet.....................

Please help me :S?? I can´t use spotify on my mobilephone until I have paid!!

How can a big company like Spotify "forget" to put up a link to change u´r creditcard?? Don´t they want our money ??

Anyway.. Grateful for help!

//Kajsa from Sweden!

P.S. Hope u understand me 😃 D.s

[anemogstad · Accepted solution]

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@necilia85 wrote:

Hi!

I´m beginning to get a bit upset now!!! I have a new creditcard, but I can´t find anywhere how to change to this new card??

I have tries everything, and even contacted spotify, but I haven´t got an answer yet.....................

Please help me :S?? I can´t use spotify on my mobilephone until I have paid!!

How can a big company like Spotify "forget" to put up a link to change u´r creditcard?? Don´t they want our money ??

Anyway.. Grateful for help!

//Kajsa from Sweden!

P.S. Hope u understand me 😃 D.s

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Hei! Jeg skriver på norsk!

Under edit profile, så kan man endre adresse. Under postcode står det med liten skrift at du kan endre paymant details.

Trykk på den!

[necilia85]

Åh, tack! Ska prova det!! Jätte snällt av dig, har testat allt nu i över en timme :D!!

TACK!!!

Mvh

//Kajsa

[necilia85]

Det funkade !!!

Fattar inte varför dem gjort det så onödigt svårt att byta kort :S!

Men som sagt, tusen tack!! Du har gjort min dag !! 

Mvh

//Kajsa 😉

[anemogstad · Accepted solution]

Så bra at det funket!:-) jeg slet lenge med samme problem!

Bare hyggelig å kunne hjelpe!

[frame · Accepted solution]

Insänder i tackamhetens tecken! Det var löjligt svårt att hitta den funktionen.

[necilia85 · Accepted solution]

Ja jag vet =)!! Det var verkligen sjukt svårt att finna!! Konstigt att dem gjort det så svårt att kunna få betala pengar till dem ;)!
Det brukar ju inte företag tacka nej till precis, haha ;P!
Tur at vi hade nån som kunde hjälpa oss ;)! Heja Norge =)!
//Kajsa