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Re: Please help me... email change

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Re: Please help me... email change

Rising Star 1
Rising Star 1

Hi, and welcome to the Spotify community!

 

It sounds like your trying to create a new account with an email you already use, to do that, you must delete your old account and then create a new account. After doing so, you will not have access to your old playlists, unfortunately, there is no way to transfer playlists at this time. I would suggest keeping your old account if you want to keep your playlists, otherwise, follow this guide to deleting your account if you don't care to keep your old playlists:

 

  1. Go to the Spotify homepage on a web browser and sign-in if necessary
  2. Click Help from the menu
  3. Type "delete Spotify account" or "close account" in the search bar
  4. Select "Close account" from the drop-down menu
  5. Scroll down until you see the line: "If you’d still like to go ahead, you can close your account here." Click that link.
  6. A Contact page will open
  7. Expand the Account menu and select "I want to close my Spotify account permanently"
  8. Select "Close Account"

Alternatively, skip all the above steps and go straight to this link to delete Spotify account.

 

Best of Luck to you,

Jack

 
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