email and password are wrong

[#1]

I cant get into my account cause I cant reset my passsword because on my account the email is wrong 😞

[Alex]

Hi there,

Thanks for reaching out about this in the Community!

If your account is on Premium, what you can do is contact our customer support teams through one of the channels here. They can use the information from your payment slips to identify you as the rightful account owner and help you change your email address.

Hope this helps.