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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80640 Views

9 replies

2 likes

Account
Login
  • 80640 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654709 Views

13 replies

4 likes

Account
  • 654709 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735370 Views

18 replies

29 likes

  • 735370 Views
  • 18 replies
  • 29 likes

Superuser Contribution Transferring songs from a suspended account

My account was suspended about a year ago, so I can’t log in anymore. I want to know if it’s possible for me to get back my library

Casual Listener

My account was suspended about a year ago, so I can’t log in anymore. I want to know if it’s possible for me to get back my library

Greta_Arellanoeee

Regular

559 Views

4 replies

0 likes

  • 559 Views
  • 4 replies
  • 0 likes

Solved!! Change from free to premium

I am currently a user under my son's account. He recently switched from Premium to Free account.I want to set up my own account - Premium (with my current user name and password).Can I keep my current user name / Password?Will my current listing of s...

Newbie

I am currently a user under my son's account.  He recently switched from Premium to Free account. I want to set up my own account - Premium (with my current user name and password). Can I keep...

Maxim

Spotify Star

670 Views

1 replies

0 likes

Subscription
  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists being deleted

PlanPremiumCountryuk Device(iPhone XR My Question or IssueMy Spotify app keeps completely deleting playlists I have made, I thought it could be because I was making them offline but now it is even deleting playlists I make when I am online. The app i...

Visitor

  Plan Premium Country uk   Device (iPhone XR     My Question or Issue My Spotify app keeps completely deleting playlists I have made, I thought it could be because I w...

CameyMatory

Newbie

578 Views

2 replies

0 likes

Other
Premium
  • 578 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

Casual Listener

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...

Jj900

Casual Listener

71274 Views

65 replies

22 likes

Account
Premium
  • 71274 Views
  • 65 replies
  • 22 likes

Unable to add songs to playlists

When I try to add a song to any of my existingplaylists, I get a screen that says “make your first playlist” and it has a “create playlist” button on it. I don’t want to create a new playlist. I want to add a song to my current playlist. Any idea wha...

Visitor

When I try to add a song to any of my existing playlists, I get a screen that says “make your first playlist” and it has a “create playlist” button on it. I don’t want to create a new playlist. I wa...

Benlee12123b

Composer

825 Views

1 replies

0 likes

Account
  • 825 Views
  • 1 replies
  • 0 likes

Hi, I have a premium subscription as part of my mobile phone contract however when I was logged out

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have a premium subscription as part of my mobile phone contract, however when I was log...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I h...

Benlee12123b

Composer

1385 Views

2 replies

0 likes

Account
Premium
  • 1385 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My Goal to Become a Rockstar!

Hello My goal is to Become a Spotify Rockstar i have Been Trying for over a Year and im Extremely Dedicated If you see this Please spread the Word My goal is to Help with all those problems we cant seem to solve

Composer

Hello My goal is to Become a Spotify Rockstar i have Been Trying for over a Year and im Extremely Dedicated If you see this Please spread the Word My goal is to Help with all those problems we cant s...

Katerina

Spotify Legend

5099 Views

2 replies

0 likes

Account
  • 5099 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify payment

Spotify says I paid for it online on my account but on the app it says I didn’t pay for it So it says if I don’t pay for all those premium but I paid for it and there’s proof on the app what do I do

Visitor

Spotify says I paid  for it online on my account but on the app it says I didn’t pay for it So it says if I don’t pay for all those premium but I paid for it and there’s proof on the app what do...

Eni

Moderator

502 Views

1 replies

0 likes

Social & Random
  • 502 Views
  • 1 replies
  • 0 likes

Spotify suddenly unusable in several ways.

PlanFreeDeviceHP Operating SystemWindows 10 My Question or IssueHi guys, not sure this is the right place but I couldnt find a nradom help topic; So for three weeks or so now I've had issues with my spotify which aren't going away.This seemingly happ...

Newbie

Plan Free Device HP  Operating System Windows 10   My Question or Issue Hi guys, not sure this is the right place but I couldnt find a nradom help topic;  So for three weeks o...

Benlee12123b

Composer

799 Views

2 replies

0 likes

Account
Login
Other
Security
  • 799 Views
  • 2 replies
  • 0 likes

Being told my email is taken when it isn't

I'm trying to sign up for Spotify and I've been told that my email is taken. It isn't. I've asked for a password reset link multiple times but the email never arrives. I've tried generating one on my iPhone (12) and my MacBook. Could someone please a...

Visitor

I'm trying to sign up for Spotify and I've been told that my email is taken. It isn't. I've asked for a password reset link multiple times but the email never arrives. I've tried generating one on my...

Maxim

Spotify Star

356 Views

1 replies

0 likes

Account
Login
  • 356 Views
  • 1 replies
  • 0 likes

How do I change email on android (pixel 6)?

PlanPremium familyCountryUSADevicePixel 6Operating SystemLatestMy Question or IssueWhen I install Spotify on my Pixel 6, somehow it gets my home email address. I am using my work email address for Spotify (our youngest is using my home email address,...

Visitor

Plan Premium family Country USA Device Pixel 6 Operating System Latest My Question or Issue When I install Spotify on my Pixel 6, somehow it gets my home email address.  I am using my w...

Luke

Spotify Star

408 Views

1 replies

0 likes

Premium
  • 408 Views
  • 1 replies
  • 0 likes

Email change

If i change my email address does it affect my plan? I recently got Walmart+ and it gives you 6 months free spotify. I had to deactivate my account because it got hacked. I made an account with a different email. I know you have to wait 14 days to ch...

Visitor

If i change my email address does it affect my plan? I recently got Walmart+ and it gives you 6 months free spotify. I had to deactivate my account because it got hacked. I made an account with a dif...

Luke

Spotify Star

500 Views

1 replies

0 likes

Account
  • 500 Views
  • 1 replies
  • 0 likes

How do I transfer my playlists from the family account I am on to someone's duo account when I move?

I am moving from a home where I am a member of a family account to a new address and want to join a duo account with the person at the new address. How do I transfer my playlists from the old account to the new one?

Visitor

I am moving from a home where I am a member of a family account to a new address and want to join a duo account with the person at the new address.  How do I transfer my playlists from the old a...

AdamDamon

Spotify Star

632 Views

3 replies

0 likes

App & Features
  • 632 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not showing recently played artists option.

PlanFreeCountryIndia My Question or IssueI can't see the "show recently played artists" Option in my settings with which people can view my recently played artists on my profile. What can i do about it?

Newbie

  Plan Free Country India     My Question or Issue I can't see the "show recently played artists" Option in my settings with which people can view my recently played artists on...

AndresM

Moderator

407 Views

1 replies

0 likes

Account
Free
  • 407 Views
  • 1 replies
  • 0 likes

Change account which has student verification

PlanFree/PremiumCountryAlbaniaDeviceSamsung Galaxy A52sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accidentally linked my old account to my student verification. Is there a way to remove that and add it to my recent ...

Visitor

Plan Free/Premium Country Albania Device Samsung Galaxy A52s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I accidentally linked my old account t...

AdamDamon

Spotify Star

433 Views

1 replies

0 likes

Account
Other
  • 433 Views
  • 1 replies
  • 0 likes

Spoitfy duo

Hi.. so I've changed my account to the duo.. so my husband has excepted to join, but then does he open up the Spotify in my email & password?

Visitor

Hi.. so I've changed my account to the duo.. so my husband has excepted to join, but then does he open up the Spotify in my email & password?

AdamDamon

Spotify Star

440 Views

1 replies

0 likes

App & Features
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email

PlanPremiumCountryNorwayDeviceIphone 10sOperating SystemWindows My Question or IssueI have an account attatched to the mail I used to register Facebook 14 years ago. I'm trying to change it to my present email, but you tell me it's already in use. (I...

Visitor

  Plan Premium Country Norway Device Iphone 10s Operating System Windows   My Question or Issue I have an account attatched to the mail I used to register Facebook 14 years ago. ...

Elena

Moderator

338 Views

1 replies

0 likes

Premium
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing username

Hi,I recently changed over my personal profile information in order to pay for my subscription on my own, rather than having someone else pay for it. Since I am now the one funding the account, I would really like to have the username be my own actua...

Visitor

Hi, I recently changed over my personal profile information in order to pay for my subscription on my own, rather than having someone else pay for it.  Since I am now the one funding the accou...

user-removed

Not applicable

1077 Views

2 replies

1 likes

App & Features
  • 1077 Views
  • 2 replies
  • 1 likes

Free premium trial

I just signed up for a 3 month free trial of premium. If I go ahead and cancel now then will my account still be premium for next 3 months or revert back to free right away or should I need to cancel just before the end of the 3 months? Please advise...

Visitor

I just signed up for a 3 month free trial of premium. If I go ahead and cancel now then will my account still be premium for next 3 months or revert back to free right away or should I need to cancel...

AdamDamon

Spotify Star

523 Views

1 replies

1 likes

Account
Free
Premium
Subscription
  • 523 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify switches on automatically when launching Mozilla Firefox (Mac)

Hi there,I have started to experience recently very annoying issue on my Macbook Pro's Spotify app - whenever I switch on Mac and launch Mozilla Firefox, Spotify automatically launches and starts playing a song that I have never heard before - every ...

Regular

Hi there, I have started to experience recently very annoying issue on my Macbook Pro's Spotify app - whenever I switch on Mac and launch Mozilla Firefox, Spotify automatically launches and starts...

Jeremy

Spotify Legend

1243 Views

3 replies

0 likes

Account
Login
Other
  • 1243 Views
  • 3 replies
  • 0 likes