gift subscription

[jmenz]

Paid for a gift subscription for my son.  Gave his email as recipients email.  Got charged by paypal but never received confirmation from spotify and he never received an email about the gift.  Of course, there is no way to call anyone at customer service to get any help with this matter. 

[MonicaM_Bogota]

Hi @jmenz!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.