how do you actually communicate with spotify?

[ronaldcolman345]

bit irritating, signed up a few months ago for premium - then all of a sudden i'm told my my pre-paid premium expires this week and do i want to subscribe, yes i do! press the button, nothing happens except i get annoyed! do they want my xxxxxxxx business, if they do they are not going about it very well! 

how do i renew my xxxxxxx subscription???? i've pressed the subscribe button several times and nothing happens, bit annoying to say the least! 

how do you contact these people?? 

appreciate some help! 

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.