Help Wizard

Step 1


i want a refund

i want a refund

I tried to apply for Student Premium and i didnt qualify, yet i was still charged the $4.99. I want to be refunded. 

1 Reply

Hey @jaemarie_xoxo,


If your account still shows as Free on the Subscription page, you can check the status of the $4.99 payment on your bank statement.


If it appears as pending/pre-auth/processing, this might explain things:!/article/pending-charges/.


Need more help? Just reach out to the Support team either via the Contact form or send a DM to @SpotifyCares


Hope that helps 🙂

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