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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83646 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104946 Views
10 replies
3 likes
Starting at least a couple days ago all of my devices show a different username ("Renato Correia" instead of "ebrl") - I noticed it when the Android app informed me the account was already connected on another device, which wasn't mine. I could contr...
Starting at least a couple days ago all of my devices show a different username ("Renato Correia" instead of "ebrl") - I noticed it when the Android app informed me the account was already connected ...
Spotify Star
4873 Views
3 replies
0 likes
Hello, I would want to know if I will still be able to hear to suggested songs even when I will go to premium. If there is some playlist, or something like that, that will suggest you songs based on what you are hearing. The only thing because I am w...
Hello, I would want to know if I will still be able to hear to suggested songs even when I will go to premium. If there is some playlist, or something like that, that will suggest you songs based on ...
Community Legend
764 Views
2 replies
0 likes
Dear Support, My family has a family plan which runs on the credit card from my dad. In the account settings it shows, that Spotify Family is active and will be renewed today. I'm pretty sure my dad's credit card hasn't reached the limit. If you want...
Dear Support, My family has a family plan which runs on the credit card from my dad. In the account settings it shows, that Spotify Family is active and will be renewed today. I'm pretty sur...
Spotify Star
273 Views
1 replies
0 likes
Hi!I accidently facebook linked my business' spotify user to my facebook account which was already linked to my personal account.I unlinked immediately but now I can't access the old account - it just says wrong password or username, and i can't rese...
Hi! I accidently facebook linked my business' spotify user to my facebook account which was already linked to my personal account. I unlinked immediately but now I can't access the old account...
Spotify Star
575 Views
3 replies
0 likes
I have been paying for spotify premium for over a year now and all of a sudden since the last update on my iphone it says im FREE user. I have logged in on my pc and it also says FREE user, i have contacted customer support and all they done was link...
I have been paying for spotify premium for over a year now and all of a sudden since the last update on my iphone it says im FREE user. I have logged in on my pc and it also says FREE user, ...
Regular
668 Views
9 replies
0 likes
I was charged for a year and only wanted to pay monthly for Spotify how do I fix
I was charged for a year and only wanted to pay monthly for Spotify how do I fix
Spotify Star
352 Views
1 replies
0 likes
I am getting charged for Premium, but when I go into my account, it tells me that I do not have a premium account! Therefore, the option to change out of premium is not there. I would also like to delete my account, but I don't want to do that until ...
I am getting charged for Premium, but when I go into my account, it tells me that I do not have a premium account! Therefore, the option to change out of premium is not there. I woul...
Spotify Star
1219 Views
7 replies
0 likes
Can anyone help please? I created a login originally via Spotify App then was soon after upgraded to premium via network provider so deleted app as per instruction. After I downloaded app again, I receive error message when trying to log-In. Password...
Can anyone help please? I created a login originally via Spotify App then was soon after upgraded to premium via network provider so deleted app as per instruction. After I downloaded app again, I re...
Casual Listener
1702 Views
2 replies
0 likes
I had an account before going to school - got the student discount , paid for it, verified my student info, got the email yet my account is still under free. What's the issue???
I had an account before going to school - got the student discount , paid for it, verified my student info, got the email yet my account is still under free. What's the issue???
Roadie
385 Views
1 replies
0 likes
Hello, my name is Milla and I had to create this account in order to use this help center. I have an premium account, my username is millagois and I paid for a gift card. Always had. In the beggining of march, I entered a 3 month gift card, and in th...
Hello, my name is Milla and I had to create this account in order to use this help center. I have an premium account, my username is millagois and I paid for a gift card. Always had. In the b...
Newbie
1187 Views
2 replies
0 likes
Is it possible to submit a song to a official Spotify playlist? Or are there any open collaborate playlists in the official toplists? It would be a great way to spread good but unknown artists and not only the obvious generic songs. There could be hu...
Is it possible to submit a song to a official Spotify playlist? Or are there any open collaborate playlists in the official toplists? It would be a great way to spread good but unknown artists and no...
Spotify Star
706 Views
1 replies
1 likes
Hello, my problem is that I have linked spotify account with my credit card . I want to unsubscribe and stop paying but i dont know how to do it . i dont know the email and the password spotify account , please help . Thank you
Hello, my problem is that I have linked spotify account with my credit card . I want to unsubscribe and stop paying but i dont know how to do it . i dont know the email and the password spotify accou...
Spotify Star
360 Views
1 replies
0 likes
Hello! Through my distribution service my music is listed on Spotify, and I have recently created a Spotify account as well, but was wondering if there's a way to link the Artist account for DJ Fyuri the Poni with my Spotify account? Thank you!
Hello! Through my distribution service my music is listed on Spotify, and I have recently created a Spotify account as well, but was wondering if there's a way to link the Artist account for...
Spotify Star
396 Views
1 replies
0 likes
My friends have albums that can't get much support. Is there a way for them to upload their music onto this music site?
My friends have albums that can't get much support. Is there a way for them to upload their music onto this music site?
Not applicable
275 Views
1 replies
0 likes
I need help please. Even though my account says I'm on free trial, it still charged me £9.99. Please help me to rectify problem.
I need help please. Even though my account says I'm on free trial, it still charged me £9.99. Please help me to rectify problem.
Spotify Star
972 Views
8 replies
0 likes
Hi, I was subscribed to Spotify and had a family plan. I cancelled the subscription and recently reinstated it, I tried to upgrade to the family plan and received the following: Unfortunately, there is no support at the moment to make this type of ch...
Hi, I was subscribed to Spotify and had a family plan. I cancelled the subscription and recently reinstated it, I tried to upgrade to the family plan and received the following: Unfortunately, t...
Not applicable
382 Views
3 replies
0 likes
Recently, facebook did this thing where it wanted me to sumit documents to prove my identity and pretty suspended my account and I had that facebook linked to my spotify but now I can't access my account at all and I have premium on it and was wonder...
Recently, facebook did this thing where it wanted me to sumit documents to prove my identity and pretty suspended my account and I had that facebook linked to my spotify but now I can't access m...
Regular
723 Views
3 replies
1 likes
Please get your Call centers back... you virtually have no support.
Please get your Call centers back... you virtually have no support.
Casual Listener
386 Views
2 replies
0 likes
heyI was on premium, sInce I am going abroad I canceled my subscription 10 minutes after being charged for this month.I want a refund for this month
hey I was on premium, sInce I am going abroad I canceled my subscription 10 minutes after being charged for this month. I want a refund for this month
Not applicable
232 Views
1 replies
0 likes
I have 2 spotify accounts. One linked to my facebook, and one that's connected to a different email address than that which my facebook is connected to. I would like to delete the account connected to my facebook & connect my facebook to the OTHER ac...
I have 2 spotify accounts. One linked to my facebook, and one that's connected to a different email address than that which my facebook is connected to. I would like to delete the acco...
Community Legend
597 Views
5 replies
0 likes
