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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396049 Views
  • 943 replies
  • 107 likes
  • Account
  • 396049 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170391 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170391 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98814 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98814 Views
  • 68 replies
  • 10 likes

Account info is Incorrect

Hi there. After reading about a security breach with Spotify customer info being leaked, I wanted to change my password. After clicking into my account information, I see my email has many typos. So when I try to send a reset notification to my email...

  • Newbie
  • Hi there.   After reading about a security breach with Spotify customer info being leaked, I wanted to change my password. After clicking into my account information, I see my email has many t...
  • KatesHere
  • Community Legend
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 216 Views
  • 2 replies
  • 0 likes

Help me!

Hi,My name is Luan and I am with difficulty in configuring my account in Spotify. My account is not personal, but a company. I would like to create playlists, to edit the layer and the profile picture also. Exactly as this: https://play.spotify.com/u...

  • Casual Listener
  • Hi, My name is Luan and I am with difficulty in configuring my account in Spotify. My account is not personal, but a company. I would like to create playlists, to edit the layer and the profi...
  • user-removed
  • Not applicable
  • 172 Views
  • 3 replies
  • 0 likes
  • Account
  • 172 Views
  • 3 replies
  • 0 likes

Over charged for my family plan

I signed up for the 2 member plan and have somehow been on the 3 person. I'm being charged for 3 when all I want is 2. I have asked how to fix this and tried but nothing happens or changed. Please fix this error, we love your service and would like t...

  • Newbie
  • I signed up for the 2 member plan and have somehow been on the 3 person. I'm being charged for 3 when all I want is 2. I have asked how to fix this and tried but nothing happens or changed. Please fi...
  • user-removed
  • Not applicable
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

WTF with Disconnecting from Facebook and Customer Service

I have to create a new account, get a new email address, ping you to transfer my playlists? What about the fact that I have Spotify set up on several other devices? Does all that get screwed up (e.g., need to re-download the offline stuff)? This is a...

  • Newbie
  • I have to create a new account, get a new email address, ping you to transfer my playlists?  What about the fact that I have Spotify set up on several other devices?  Does all that get scre...
  • user-removed
  • Not applicable
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 122 Views
  • 1 replies
  • 0 likes

Solved!! Re: Introducing "The Tip-off"

I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student??

  • Newbie
  • I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student?? 
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Been downgraded to Free?

Hi! I've been a premium subscriber for a good few years now but over the last few days I've noticed I am now on the 'Free' service? Any ideas why? And can I get back onto premium Thanks Mark

  • Newbie
  • Hi!   I've been a premium subscriber for a good few years now but over the last few days I've noticed I am now on the 'Free' service? Any ideas why? And can I get back onto premium   Th...
  • Nico
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Ma friend is instant Premium in Nowhere

Well my friend told me like this january.That last november she payed for 3 months premium..then she stopped spotify then like weeks then after awhile she opened her spotify to look her subscription its still premium..so when she got vacation and hav...

  • Newbie
  • Well my friend told me like this january.That last november she payed for 3 months premium..then she stopped spotify then like weeks then after awhile she opened her spotify to look her subscription ...
  • user-removed
  • Not applicable
  • 239 Views
  • 2 replies
  • 3 likes
  • Account
    Free
    Login
    Premium
    Subscription
    Unlimited
  • 239 Views
  • 2 replies
  • 3 likes

Solved!! Family Plan vs. Single User with Multiple Devices

Hi, there. I currently have Spotify Premium, but I'm concerned by the wording of the advertisement for the Family Plan that I have to pay for a Family Plan in order to login to Spotify on more than one device at once, even if one of them isn't active...

  • Regular
  • Hi, there. I currently have Spotify Premium, but I'm concerned by the wording of the advertisement for the Family Plan that I have to pay for a Family Plan in order to login to Spotify on more than o...
  • user-removed
  • Not applicable
  • 1434 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1434 Views
  • 3 replies
  • 0 likes

Terrible Customer Service- Account hacked!

Hey,I've been sending emails and online feedback form for the past week. No single reply from Spotify! It has been more than 120 hours i waited.Last week, I received an email notify me that my Spotify account's email was changed. Then, i tried to log...

  • Casual Listener
  • Hey, I've been sending emails and online feedback form for the past week. No single reply from Spotify! It has been more than 120 hours i waited. Last week, I received an email notify me that m...
  • user-removed
  • Not applicable
  • 310 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 310 Views
  • 3 replies
  • 0 likes

change country

my spotify wont allow me to change country just comes up with please wait loading

  • Casual Listener
  • my spotify wont allow me to change country just comes up with please wait loading
  • user-removed
  • Not applicable
  • 229 Views
  • 5 replies
  • 0 likes
  • Premium
  • 229 Views
  • 5 replies
  • 0 likes

Solved!! Problem on my phone

I have spotlight premium and it works on myiPad but on my cell phone it does not work! I have tried logging in and out on my account and also deleting and re-downloading the app! Help please. It used to work but now it doesn't on my phone

  • Regular
  • I have spotlight premium and it works on my iPad but on my cell phone it does not work! I have tried logging in and out on my account and also deleting and re-downloading the app! Help please. It us...
  • user-removed
  • Not applicable
  • 456 Views
  • 17 replies
  • 0 likes
  • 456 Views
  • 17 replies
  • 0 likes

Solved!! Payment failure and still charged with no premium

Hi, several minutes ago, I've paid my subscription for 1 month via DotPay (PL). Everything went fine through my bank website, and after I've logged off and refreshed Spotify website I received "Oops, seems your card or payment provider is having a ba...

  • Casual Listener
  • Hi,   several minutes ago, I've paid my subscription for 1 month via DotPay (PL). Everything went fine through my bank website, and after I've logged off and refreshed Spotify website I receiv...
  • user-removed
  • Not applicable
  • 557 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 557 Views
  • 8 replies
  • 0 likes

Premium Account Login problems (NZ)

Hi ya'll, We were given a free upgrade by our network providers (Spark in NZ) and another account was created via their system BUT we are unable to access the upgrade as it requires us to login via our (original) login which is Facebook. This is frus...

  • Newbie
  • Hi ya'll,   We were given a free upgrade by our network providers (Spark  in NZ) and another account was created via their system BUT we are unable to access the upgrade as it requires us...
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Something is Wrong with my Acc ..i have a unauthorized user !

I has given since a few days the problem that access a stranger to my Spotify account . Unfortunately, I can not set a device password , I do not know why I can not. There are raised repeatedly on playlists that I have not created . In the connected ...

  • Casual Listener
  • I has given since a few days the problem that access a stranger to my Spotify account . Unfortunately, I can not set a device password , I do not know why I can not. There are raised repeatedly on pl...
  • user-removed
  • Not applicable
  • 353 Views
  • 3 replies
  • 0 likes
  • Account
  • 353 Views
  • 3 replies
  • 0 likes

Cannot log in on Iphone and recieving no support from Spotify

Hello, I recently started a new contract with Vodafone. I chose a contract which would provide me with 3 months free Netflix or Spotify Premium. I enthusiasticly chose Spofity Premium as it is something I have considered getting before but had not ye...

  • Newbie
  • Hello,   I recently started a new contract with Vodafone. I chose a contract which would provide me with 3 months free Netflix or Spotify Premium.    I enthusiasticly chose Spofity...
  • user-removed
  • Not applicable
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Can't sign in

Hi. I'm an artist and my music is already on Spotify uploaded by labels. I can't sign in because my username is taken. How can I fix that and sign in ? Thanks

  • Newbie
  • Hi. I'm an artist and my music is already on Spotify uploaded by labels. I can't sign in because my username is taken. How can I fix that and sign in ? Thanks
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

No internet connection detected. Spotify will automatically try to reconnect when it detects an inte

SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I HAVE DOWNLOADED OFFLINE WHICH MEANS I CAN'T FIND A...

  • Casual Listener
  • SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I...
  • MattSuda
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 313 Views
  • 1 replies
  • 0 likes

Me cambie a spotify familiar y me aparece como gratuito

Hola bien día el pasado 18 de abril me cambie a spotify familia y ayer me apareció a mi y a mis invitados la versión Free

  • Newbie
  • Hola bien día el pasado 18 de abril me cambie a spotify familia y ayer me apareció a mi y a mis invitados la versión Free
  • MattSuda
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Charged thrice!

Hi, I tried subscribing to Spotify premium using the Student discount but it said that it couldn't verify my status so I did the manual thing and still nothing so I said nevermind. The this eveneing I checked my bank and saw that Spotify charged me t...

  • Newbie
  • Hi,   I tried subscribing to Spotify premium using the Student discount but it said that it couldn't verify my status so I did the manual thing and still nothing so I said nevermind. The this ...
  • MattSuda
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

I can't connect my Facebook account on Spotify!

Bonsoir,J'ai un problème .. J'ai créé mon compte depuis 4 jours, et je ne peux pas connecter mon compte Facebook avec Spotify, et je ne peux pas partager de la musique ou playlist avec mes amis sur Facebook, ou tout simplement ajouter mes amis facebo...

  • Newbie
  • Bonsoir, J'ai un problème .. J'ai créé mon compte depuis 4 jours, et je ne peux pas connecter mon compte Facebook avec Spotify, et je ne peux pas partager de la musique ou playlist avec mes amis sur...
  • MattSuda
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes