Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I mis spelled my email address when typing in, but I put my credit card into in. Being charged but not able to login to spotify because I am unsure what email address... I need to change the email address.
I'm about to upgrade to spotify family. I currently have spotify premium and my premium subscription will renew in 2 weeks. Will I be charged the full amount, or a pro-rated difference if I upgrade to spotify family today?
Hello,I purchased Spotify Premium one year license on 18. of jan this year, I have confirmation of Paypal and my bank account, that the money has been transferred and today without notice, my account has been locked and you want to tell me there has ...
Although my password works fine in the Spotify web site I cannot sign in with it to my iPhone app.
i just got billed 10 bucks putting my money account in a negative balance. also i cancelled my premium when i did not want to be billed it took money i did not have out of my account. you people make it impossable to contact you the number you provid...
Dear all, I need your help, every single member of my family used to have his/her own spotify account, then we realized that we could use a familiar account, so I got a familiar subscription. The thing is that we want to link the previus playlist tha...
so i have a question do i everytime I upgrade on spotify do i get a 30 day free trial because I already had premiun but i finished so I newed it and when i sign up I got the receipt and I was wondering if I already got charge for this month or not
After 7 day trial,I got a e-mail offer 30 day trial.It lead me to a webpage to fill in payment data.I thought it might be 0 dollar trial.But my premium start charging without trial.
but i got directly charged for the first monthso how does this work then?
Hi Guys, I was kind of hoping that someone could please help me out with an issue. Basically, I signed up with Spotify on the basis that I get 50% off for student discount. I just realised (I don't check my online statement that much, truth be told) ...
I have received two emails saying I can access 30 days of a free premium trial but when I click on the link it just gives me the option of 99 cents for three months. It seems a bit unethical if they are promising a free trial but then making you pay ...
Hello it seems as if my spotify account got hacked. I recived an email one day ago saying that my account has switched emails the link spotify gave me to change emails back seemed to be dead. So I dug around the internet and found the anonymous ticke...
When I try to log into spotify on my laptop, the "log in with facebook" button does not work. Also, i tried to send my self a reset password email to log in the other way but I never get the email. I know that the email address is right, but I don't ...
I signed up for a student discount, and it had me enter my card information more than once, therefore I was charged 5.33 three times just for the first month. How do I get this fixed?
The contact form is not working. I deactivated my facebook and need to swap all my playlist over to this email based login account. Please contact me. Thank youl.
Please, can help me? I just activated 7 free days premium. How can I do to not renove premium after the end of these 7 days? Thank you
I had a free account and I signed up for student premium and my debit card was charged but i still do not have the features of premium on my cell phone and I already tried signing in and out and deleting adn reinstalling the app. what do i need to do...
I signed up for spotigy premium free 30 day trial and that just ended and it charged me the $10 for the next 30 days. Im a student and cant figure out how to change to the $5 a month subscription now. Do i have to cancel this subscription and start a...
I just paid through debit account yesterday and until now i havent received any confirmation if payment had been successful or what.