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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078036 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078036 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49564 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49564 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145803 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145803 Views
  • 4840 replies
  • 118 likes

Credit card payment problem

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. My card is Visa. All clear. What is the solution ?

  • Casual Listener
  • Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.  My card is Visa. All clear. What is the solution...
  • secloer
  • Casual Listener
  • 71 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 71 Views
  • 1 replies
  • 0 likes

TRIPLE COBRO SERVICIO PREMIUM Y NO SE ACTIVO

Buenas tardes, disculpen pero acabo de adquirir el servicio premium por lo de la promocion, me marco error y decia que no se cobraria, lo intente dos veces mas... y salio el cobro 3 veces con diferentes transacciones, estan cobrando los 3 meses?... o...

  • Not applicable
  • Buenas tardes, disculpen pero acabo de adquirir el servicio premium por lo de la promocion, me marco error y decia que no se cobraria, lo intente dos veces mas... y salio el cobro 3 veces con diferen...
  • juansabee630
  • Newbie
  • 1107 Views
  • 9 replies
  • 7 likes
  • Account
    Premium
    Subscription
  • 1107 Views
  • 9 replies
  • 7 likes

Superuser Contribution Family account cancels out other devices?

Hi,I have Spotify family which i share with one other person, it had been working fine until recently where now only one device plays at a time, I have sonos and raumfeld wireless speakers and also use it on my iphone. If i am playing on any of these...

  • Newbie
  • Hi, I have Spotify family which i share with one other person, it had been working fine until recently where now only one device plays at a time, I have  sonos and raumfeld wireless speakers an...
  • Katerina
  • Spotify Legend
  • 266 Views
  • 3 replies
  • 0 likes
  • Premium
  • 266 Views
  • 3 replies
  • 0 likes

Spotify stole my new CC number and charged me without authorization!

-Had a Spotify premium acct. set up on an OLD debit card-Got a NEW debit card and did not update my Spotify payment info-Spotify, unable to charge the OLD debit card, emails me repeatedly, requesting my new payment info. -I decide that I no longer wa...

  • Newbie
  • -Had a Spotify premium acct. set up on an OLD debit card -Got a NEW debit card and did not update my Spotify payment info -Spotify, unable to charge the OLD debit card, emails me repeatedly, reques...
  • gnovella16
  • Roadie
  • 797 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 797 Views
  • 1 replies
  • 0 likes

Delete Facebook Linked Account

Hello, I would like to delete my Facebook linked Spotify account. How do I do that? I contacted customer support, but never heard back from them. Any help would be appreciated! Thanks!

  • Newbie
  • Hello, I would like to delete my Facebook linked Spotify account. How do I do that? I contacted customer support, but never heard back from them.   Any help would be appreciated!  Thanks!
  • sebastiankreuz
  • Spotify Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
  • 99 Views
  • 1 replies
  • 0 likes

Changing play plan

I literally JUST bought the 9.99 for three months, but I want to switch to the 14.99 for three months so my husband and I can use the family plan. Is it possible to just pay the difference since I odered the 9.99 plan not even twenty minutes ago???

  • Newbie
  • I literally JUST bought the 9.99 for three months, but I want to switch to the 14.99 for three months so my husband and I can use the family plan. Is it possible to just pay the difference since I od...
  • gnovella16
  • Roadie
  • 71 Views
  • 1 replies
  • 0 likes
  • Account
  • 71 Views
  • 1 replies
  • 0 likes

My Premium Account has Vanished, help!

Hi, I'm using an old account to post regarding an issue where my Premium account just vanished. Can someone help?

  • Not applicable
  • Hi, I'm using an old account to post regarding an issue where my Premium account just vanished.  Can someone help?  
  • MauriceMV
  • Spotify Star
  • 134 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 134 Views
  • 3 replies
  • 0 likes

Changing my subscription

Hi I was just looking for some info/advice I'm currently on a family plan wich includes my little bro and sis which is 19.99 a month but I'm due to change my phone contract in which I will get Spotify premium free for 12months so what happens will I ...

  • Newbie
  • Hi I was just looking for some info/advice I'm currently on a family plan wich includes my little bro and sis which is 19.99 a month but I'm due to change my phone contract in which I will get Spotif...
  • gnovella16
  • Roadie
  • 67 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 67 Views
  • 1 replies
  • 0 likes

Anyone experiencing issues with LOUD COMMERCIALS? file a complaint here...

https://www.fcc.gov/encyclopedia/loud-commercials the only way Spotify will do anything about it is if they are told to

  • Casual Listener
  • https://www.fcc.gov/encyclopedia/loud-commercials   the only way Spotify will do anything about it is if they are told to
  • gnovella16
  • Roadie
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 89 Views
  • 1 replies
  • 0 likes

College Discount

I had the college discount for premium and now it is no longer being applied to my account. I read somewhere that it is only good for 12 months but you can extend it once the 12 months runs out. How can I do this?Thanks

  • Newbie
  • I had the college discount for premium and now it is no longer being applied to my account. I read somewhere that it is only good for 12 months but you can extend it once the 12 months runs out. How ...
  • allie18
  • Newbie
  • 79 Views
  • 2 replies
  • 0 likes
  • Premium
  • 79 Views
  • 2 replies
  • 0 likes

Cannot change email, email is shown as already in use. Probably from old deleted facebook account.

Hello, Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am using now, as it is shown as already reserved. Probably this pro...

  • Newbie
  • Hello,   Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am usin...
  • gnovella16
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
  • 104 Views
  • 1 replies
  • 0 likes

Solved!! No puedo pagar premium

Buenos días, Por alguna razon no puedo pagar para tener Premium, anteriormente tenia mi cuenta como premium, pero en US y pagaba sin problemas via PayPal, hace un mes me cambié para MX ahora ni por PayPal (MX) ni con mi tarjeta de credito (MX) me ace...

  • Casual Listener
  • Buenos días,   Por alguna razon no puedo pagar para tener Premium, anteriormente tenia mi cuenta como premium, pero en US y pagaba sin problemas via PayPal, hace un mes me cambié para MX ahora...
  • GlendyAmayrani
  • Newbie
  • 2129 Views
  • 17 replies
  • 0 likes
  • Premium
    Subscription
  • 2129 Views
  • 17 replies
  • 0 likes

Music Website Account

I own and run a music website called Linear Live (www.linearlive.com). How do I go about creating a Spotify account for this business? I want to use it to share playlists with our readers, similar to accounts such as Stereogum or Pitchfork have. Plea...

  • Regular
  • I own and run a music website called Linear Live (www.linearlive.com). How do I go about creating a Spotify account for this business? I want to use it to share playlists with our readers, similar to...
  • sebastiankreuz
  • Spotify Legend
  • 64 Views
  • 1 replies
  • 0 likes
  • Account
  • 64 Views
  • 1 replies
  • 0 likes

Gifting Premium

Hello, Is this somehow possible to gift the premium (3 months for 6.99€) for friend? I can't seem to find any way to do so help mee

  • Newbie
  • Hello,     Is this somehow possible to gift the premium (3 months for 6.99€) for friend?     I can't seem to find any way to do so 😞     help mee
  • gnovella16
  • Roadie
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 92 Views
  • 1 replies
  • 0 likes

Solved!! Free trial for new Premium subscribers

It says here that first time premium subscribers can enjoy three months of Premium for €0.99:https://support.spotify.com/lt/learn-more/faq/#!/article/spotify-new-subscriber-offers/?in=search I was Unlimited subscriber, but never Premium. Now I've tri...

  • Newbie
  • It says here that f irst time premium subscribers can enjoy three months of Premium for €0.99: https://support.spotify.com/lt/learn-more/faq/#!/article/spotify-new-subscriber-offers/?in=search &...
  • Pete
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Trying to subscribe to €0.99 premium 3-month offer but won't let me pay.

Hi, I'm trying to subcribe to the €0.99 premium offer but everytime I try to pay a message saying "you need to enable java script to continue with purchase flow" comes up. I already have this enabled but when I press continue it just redirects me to ...

  • Newbie
  • Hi,   I'm trying to subcribe to the €0.99 premium offer but everytime I try to pay a message saying   "you need to enable java script to continue with purchase flow"   comes up. ...
  • Irenika_199q
  • Newbie
  • 272 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 272 Views
  • 2 replies
  • 0 likes

Why have my Spotify been cancelled?

My Spotify subscription has been canceled due to insufficient funds but my account has been charged. If I'm paying for service I should be receiving it.

  • Newbie
  • My Spotify subscription has been canceled due to insufficient funds but my account has been charged. If I'm paying for service I should be receiving it.
  • Pete
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Solved!! Im supposed to have premium but it still says im on a free account!

Hi! Im with with phone service Rogers and just changed services to have more data on phone and it comes with 2 years premium account on Spotify for free. I registered and everything and linked it to my old account but when i go on the account its sti...

  • Casual Listener
  • Hi! Im with with phone service Rogers and just changed services to have more data on phone and it comes with 2 years premium account on Spotify for free. I registered and everything and linked it to ...
  • sensesaltea
  • Newbie
  • 312 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 312 Views
  • 5 replies
  • 0 likes

Turkey card problem

I'm from Turkey, I use a prepaid card named ininal and i used it for a year for spotify subscription, now i cant use it for the payment it says my card is having a bad day but my friends' cards don't work too i cant use anything for paying and I dont...

  • Newbie
  • I'm from Turkey, I use a prepaid card named ininal and i used it for a year for spotify subscription, now i cant use it for the payment it says my card is having a bad day 😄 but my friends' c...
  • Steph_B
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
  • 162 Views
  • 1 replies
  • 0 likes