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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yaghmour
  • Visitor
  • 408225 Views
  • 960 replies
  • 107 likes
  • Account
  • 408225 Views
  • 960 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177660 Views
  • 119 replies
  • 114 likes
  • Account
  • 1177660 Views
  • 119 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100415 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100415 Views
  • 68 replies
  • 10 likes

Already have Premium, but I'm a student

How do I apply the student discount to my subscription if I already have Premium?

  • Casual Listener
  • How do I apply the student discount to my subscription if I already have Premium?
  • Maxim
  • Spotify Star
  • 603 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 603 Views
  • 5 replies
  • 0 likes

My card was charged by Spotify but my account is still free

I have checked with my bank. The banks said my card was charged by Spotify. However my account is still free

  • Regular
  • I have checked with my bank. The banks said my card was charged by Spotify. However my account is still free
  • MattSuda
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Account has been renewed but my app tells me my payment didn't work!

I paid for my renewal with my apple account and now when I try to go onto my app on the only device I use for spotify it tells me my payment never work and I followed everything possible to fix it. Uninstalled the app. And it still tell me my account...

  • Newbie
  • I paid for my renewal with my apple account and now when I try to go onto my app on the only device I use for spotify it tells me my payment never work and I followed everything possible to fix it. U...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Got charged but account is still free

My card was charged by Spotify but my account is still free

  • Regular
  • My card was charged by Spotify but my account is still free
  • MattSuda
  • Spotify Star
  • 270 Views
  • 5 replies
  • 0 likes
  • Account
  • 270 Views
  • 5 replies
  • 0 likes

Money

I payed for one month wich wasn't the plan, so i soul Luke tot have my money back!

  • Casual Listener
  • I payed for one month wich wasn't the plan, so i soul Luke tot have my money back!
  • user-removed
  • Not applicable
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Mi cuenta premium

Tengo el siguiente problema... el dia 9 de abril contrate la promocion de 60 días gratis de spotify premium y despues de esos 60 dias se cobraria 99.00 de mensualidad. El dia 13 de abril me di cuenta que ya no tenia Premium. Ya intente cerrar sesion ...

  • Newbie
  • Tengo el siguiente problema... el dia 9 de abril contrate la promocion de 60 días gratis de spotify premium y despues de esos 60 dias se cobraria 99.00 de mensualidad. El dia 13 de abril me di cuenta...
  • MattSuda
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 364 Views
  • 1 replies
  • 0 likes

Problema con el pago de la cuenta

Hola mi problema es que me aparece para pagar solo con dolares y quisiera cambiar esto ya que me es engorroso el tramite de compra de dolares para ponerlos en la cuenta de tarjeta de credito.. Ademas tengo entendido que deberian cobrar en la moneda l...

  • Newbie
  • Hola mi problema es que me aparece para pagar solo con dolares y quisiera cambiar esto ya que me es engorroso el tramite de compra de dolares para ponerlos en la cuenta de tarjeta de credito.. Ademas...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Help

Hi, I have been trying to renew my Spotify for a while.. What happened was my card was not working at the time of premium pymt.. My I desperately need my music back!!! I do not want to start over.. I NEED HELP REMEWING MY PRESCRIPTION WITH MY SAME PL...

  • Casual Listener
  • Hi, I have been trying to renew my Spotify for a while.. What happened was my card was not working at the time of premium pymt.. My I desperately need my music back!!! I do not want to start over.. I...
  • MattSuda
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Free account but charged

Hello, I'm on a free account but for the last 2 months been charged £9.99, how do you talk to someone from Spotify about this? Emailed but no reply, I don't mind being on premium but I don't wanna be listening to adverts and still paying

  • Newbie
  • Hello, I'm on a free account but for the last 2 months been charged £9.99, how do you talk to someone from Spotify about this? Emailed but no reply, I don't mind being on premium but I don't wanna be...
  • MattSuda
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 121 Views
  • 1 replies
  • 0 likes

Merge non facebook account with facebook created account

Hello, I need help merging my current account I created without facebook with an an account that was created with facebook. I keep getting the "facebook merged with another spotify account" message

  • Newbie
  • Hello, I need help merging my current account I created without facebook with an an account that was created with facebook. I keep getting the "facebook merged with another spotify account" message
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Spotify account is gone

Hi,There went something wrong with a payment and now my account is gone.I cannot login, reset password or create a new account.Please help me..

  • Newbie
  • Hi, There went something wrong with a payment and now my account is gone. I cannot login, reset password or create a new account. Please help me..
  • user-removed
  • Not applicable
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Using a family plan

Hi, I've signed up for a two user family plan, when i log in with the admin account on my phone it automatically goes to the second users account and stops what they're listening too on the same account. I just want to be able to use the two accounts...

  • Newbie
  • Hi,  I've signed up for a two user family plan,  when i log in with the admin account on my phone it automatically goes to the second users account and stops what they're listening too on...
  • MattSuda
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Make a Payment with Payoneer

I'm from Indonesia, I would like to make a payment with Payoneer. But it appears the message: It looks like you're using a card issued in United Kingdom.Your Spotify account must match the country of your payment method. Change account to United King...

  • Newbie
  • I'm from Indonesia, I would like to make a payment with Payoneer. But it appears the message:   It looks like you're using a card issued in United Kingdom. Your Spotify account must m...
  • MattSuda
  • Spotify Star
  • 5222 Views
  • 1 replies
  • 0 likes
  • 5222 Views
  • 1 replies
  • 0 likes

what to do next?

i'm buying spotify premium for 3 months in indonesia, i'm buying from alfa group such as alfamart.But what i see in my account the premium still do not activated, i have the receipts and payments

  • Newbie
  • i'm buying spotify premium for 3 months in indonesia, i'm buying from alfa group such as alfamart. But what i see in my account the premium still do not activated, i have the receipts and payments
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Credit card used for another profile

Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me that Premium is stil charging on my credit card. Plea...

  • Newbie
  • Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me th...
  • user-removed
  • Not applicable
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

I have a premuim charge but still free spotify

I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?

  • Newbie
  • I can help , I have a charge for the concept of premium account , but I could not update my account ... somebody has happened and know what I do?
  • user-removed
  • Not applicable
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
    Unlimited
  • 119 Views
  • 1 replies
  • 0 likes

Not working

I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF

  • Newbie
  • I am in panama and spotify stopped working. Tell me how to fix it. I am set up on autopay. WTF
  • user-removed
  • Not applicable
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
  • 111 Views
  • 1 replies
  • 0 likes

hacked account and no response from spotify

myy account has been hacked. the hacker has changed the email address and password and I cant do anything about it. I tried the contact form and twitter but to no avail. t says I will be sent a reply to the hacked email address. its like a joke. and ...

  • Casual Listener
  • myy account has been hacked. the hacker has  changed the email address and password and I cant do anything about it. I tried the contact form and twitter  but to no avail. t says I will be ...
  • user-removed
  • Not applicable
  • 240 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 240 Views
  • 3 replies
  • 0 likes

Solved!! Payment issues

I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!

  • Newbie
  • I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!
  • user-removed
  • Not applicable
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Somehow premium again

Hey,I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my account was free. But today I somehow got Premium again and ...

  • Casual Listener
  • Hey, I used the 'one month free premium'-offer but decided to cancel it after 29 days or so. That was yesterday, and immediately after that I heard those annoying ads on Spotify again, so my accou...
  • miitcheell
  • Casual Listener
  • 390 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 390 Views
  • 7 replies
  • 0 likes