Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I HAVE DOWNLOADED OFFLINE WHICH MEANS I CAN'T FIND A...
Hola bien día el pasado 18 de abril me cambie a spotify familia y ayer me apareció a mi y a mis invitados la versión Free
Hi, I tried subscribing to Spotify premium using the Student discount but it said that it couldn't verify my status so I did the manual thing and still nothing so I said nevermind. The this eveneing I checked my bank and saw that Spotify charged me t...
Bonsoir,J'ai un problème .. J'ai créé mon compte depuis 4 jours, et je ne peux pas connecter mon compte Facebook avec Spotify, et je ne peux pas partager de la musique ou playlist avec mes amis sur Facebook, ou tout simplement ajouter mes amis facebo...
Bonjour, je voudrais savoir pourquoi on m'a coupé mon compte premium la semaine dernière alors que mon abonnement est payé et normalement renouvelé aujourd'hui? Et quand je regarde on me propose un abonnement family à 15€ qui ne m'intéresse pas du to...
Just got a new phone installed spotify and none of my play lists are downloading? I've tried uninstalling and restarting nothing is happening?
Hi! Im currently having a problem with spotify family. My sister upgraded to spotify family and when she sends me the token to redeem keeps getting "Ooops, something went wrong". When try via email still get that error too. What should i do? NVM, Got...
Hi,I got an email today stating that there was an issue with my Spotify payment so they have down graded me back to free subscription, I did get a new bank card a month or so back but I don't understand why it didn't take the money, it's not effected...
I am one of the hundreds of people affected by this data breach as noted in this article on techcrunch: http://techcrunch.com/2016/04/25/hundreds-of-spotify-credentials-appear-online-users-report-accounts-hacked-emails-changed/ I changed my password ...
I wanted to subscribe to spotify, so I do the student it said there was a error soI did another regular non student and it went trrough. I cancled it because I did not want it and now i'm getimg charged 4.99????
Realicé mi pago premium en oxxo y sigo con la versión de prueba, me pueden ayudar x favor?
I'm having a problem with my Spotify account. When I put in the info. for the Student Discount offer, It said that this info. "is already associated with another account" (I don't have another account). But, when I looked at my bank statement, it sai...
Everytime I try to change my country on my profile the website will not let me. Moved from the USA to Hong Kong and am trying to use my new Hong Kong credit card. I want to pay for premium but can not.
Hello, I logged into my account today and found out that my account appears to have been duplicated as my username was soneone else's. So... spotify can you please un duplicate un link my account to this other person?
Hello, My account was hacked and upgraded to a family plan. I can't downgrade back to the Student Plan that I was on before. Tried tweeting support but they ignored my messages. Can someone help? Thanks
Hi there,I've been a Spotify Premium user for many years now, recently I signed up for Spotify Family to include my wife, and then more recently I switched to Singtel Music and linked my Spotify account to it, which meant I had to cancel my existing ...
I just upgraded from premium to the family plan! I sent the email severeal times but my bff isnt getting anything. I've sent the link directly to him and nothing! It tells him he is already signed it and that he needs to switch accounts. We shared th...
Ok, so I have had spotify for a while now and Im really happy wth it up until now. I am a student so wanted to know how to switch from normal premium to spotify student, Im trying to save as much money as possible and this would be a big help. Thank ...
I am not able to play any songs from the new releases, discover or other tabs within Spotify. I've tried logging out and loggin back in, reinstalling the app, I looked at several message boards and none of the solutions have worked. Can someone pleas...
I realized that this song is a wrong assigning, cause is not the Artist Andrés Calamaro who sings in this track is another guy. You need to include the Andrés Calamaro correct version. This is the track:spotify:track:5RIypaRRQFO7tizTuK4iuU I hope tha...