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hi guys, ive no longer the possibility to login to my old email account (ive closed the email account around a year back), which i have used to register for spotify. now i cant see a support chat button or any nummber that i would be able to call to get some help from there, any1 got a solution for this?
Hey @liptongreentea!
We'd recommend you get in touch with us via this contact form.
You can also find us on Twitter with the @SpotifyCares handle.
Give us a shout, we'll be happy to help.
Yeah right you will contact us....6 emails I've sent via the contact page and I get the same **bleep** automated one back.
I've tried finding an answer on this community board, I've also filled out the contact form 3 times now only to get the same response, I don't have Twitter, and I can't access my facebook because I dont have access to the Email address attatched to it, which is also attatched to my Spotify account...... I've used spotify for years now and if I don't get help from an actual human im canceling my subscription. I've been paying for an account I can't access for months now.. I just want access to my music again. Please help me.
Hi @daviselliott!
We've taken a look and can see that our Accounts team is already helping you via email.
If there's anything else we can do for you, give us a shout 🙂
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