Cancelled subscription on same day as renewal--help!

[ak102]

I cancelled my subscription on the same day it was set to renew without realizing it and I have been charged for the next month. Does this mean I won't get the Premium benefits for the month because I cancelled even though I technically did pay? Not sure what to do here, any input is greatly appreciated!

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.