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login problems

login problems

I logged out my account on all of my devices yesterday ( smartphone, tablet, laptop). I logged in again on my laptop without any problems. but now I can not login again on my smartphone and tablet, it says I am offline. I have a premium account. btw if I login on my laptop I can see they recognize my premium account but I did not see it before on my other devices. Please can somebody you help me

 

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1 Reply

Hey @Jkaptein

Thanks for reaching out to us and welcome to the community.

This sounds like one for our accounts teams. No fear, they'll get you logged back in on all devices soon enough. To reach them head to the below link:

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

Once you've reached here, feel free to let us know the 8 digit case number and we'll make sure the right team see to it.

Many thanks.

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