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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554978 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131284 Views
74 replies
12 likes
Today is 22 September 2014 but on my Accounts page there is a message that reads: Subscription status You are registered for Spotify Premium until 2014-09-29. After this period your account will become a Spotify Free account. Why?
Today is 22 September 2014 but on my Accounts page there is a message that reads: Subscription status You are registered for Spotify Premium until 2014-09-29. After...
Community Legend
161 Views
1 replies
0 likes
Hiya, maybe someone here can help me with the following: A while ago I deleted my facebook account, forgetting I had used it to create my spotify login. So naturally I tried to remake my spotify with the same email I use for facebook but it says that...
Hiya, maybe someone here can help me with the following: A while ago I deleted my facebook account, forgetting I had used it to create my spotify login. So naturally I tried to remake my spotify with...
Community Legend
305 Views
1 replies
0 likes
I am being charged through my wireless service and when I go to listen to music I am getting the basic service and I have call my provider and they have also tried to see why I am not getting the premium service that I am paying for, I also sent Spot...
I am being charged through my wireless service and when I go to listen to music I am getting the basic service and I have call my provider and they have also tried to see why I am not getting the pre...
Community Legend
271 Views
1 replies
0 likes
Hi There, I love my spotify premium and recently got a new phone with premium included - the same day I started my contract I also paid 1 month spotify but Vodafone only offer 30 days to redeem the deal. I cancelled the premium today but will be too ...
Hi There, I love my spotify premium and recently got a new phone with premium included - the same day I started my contract I also paid 1 month spotify but Vodafone only offer 30 days to r...
Community Legend
1266 Views
1 replies
0 likes
I got the invite for Canada and it worked fine. Now when I check my profile it says in the USA. Any help?
I got the invite for Canada and it worked fine. Now when I check my profile it says in the USA. Any help?
Community Legend
241 Views
1 replies
0 likes
My credit card has been charged over40 times this month and nobody will respond to me. This is just outrageous and I can't believe the lack of accountablitly Spotify is displaying right now. Just today, my credit card account was charged ten times. I...
My credit card has been charged over40 times this month and nobody will respond to me. This is just outrageous and I can't believe the lack of accountablitly Spotify is displaying right now. Just tod...
Community Legend
310 Views
1 replies
0 likes
I just bought a used HTC Evo 4G. When I try to load spotify from the browser or from the Play Store, it says my device is incompatible. Is there a way around this? Can I load an older version. The SPOTIFY webpage says it should work on a 2.2. Please ...
I just bought a used HTC Evo 4G. When I try to load spotify from the browser or from the Play Store, it says my device is incompatible. Is there a way around this? Can I load an old...
Community Legend
257 Views
1 replies
0 likes
Hello I just checked my bank and I've had 2 payments come out of my bank for Spotify in one money
Hello I just checked my bank and I've had 2 payments come out of my bank for Spotify in one money
Community Legend
196 Views
1 replies
0 likes
Hi! The music shuts of every now and then because my account is used somewhere else. Sometimes a box comes up which says "you are now controlling the music on Rebeccas iPhone" (which is not mine, I'm a dude). Don't know any Rebeccas so it's weird... ...
Hi! The music shuts of every now and then because my account is used somewhere else. Sometimes a box comes up which says "you are now controlling the music on Rebeccas iPhone" (which is not mine, I...
Community Legend
586 Views
1 replies
0 likes
My dad is unable to log in to his account in his phone. It says he has the wrong password. I can log in on my phone with the same user name and password without any issues, so the password is correct. I've also tried deleting and downloading the Spot...
My dad is unable to log in to his account in his phone. It says he has the wrong password. I can log in on my phone with the same user name and password without any issues, so the password is correct...
Community Legend
181 Views
1 replies
0 likes
Everytime I try and buy a gift code for a close friend it says " Oops! Something went wrong, please try again or check out our help area " I've been trying for over an hour and it still doesn't work. Doesn't even get me to the part where I enter my c...
Everytime I try and buy a gift code for a close friend it says " Oops! Something went wrong, please try again or check out our help area " I've been trying for over an hour and it st...
Casual Listener
237 Views
2 replies
0 likes
Estoy intentando cambiar mi contraseña de Spotify y no hay manera. He cambiado la contraseña de Facebook y puedo entrar desde ahí sin problemas, pero el problema está en que sigo pudiendo entrar desde mi antigua contraseña de Spotify y la página no m...
Estoy intentando cambiar mi contraseña de Spotify y no hay manera. He cambiado la contraseña de Facebook y puedo entrar desde ahí sin problemas, pero el problema está en que sigo pudiendo entrar desd...
Casual Listener
1820 Views
8 replies
0 likes
Hey,I've had premium for £4,99 through Unidays for the past year, now I've had to reapply the promo it goes through but under subscription it still says I'm paying £9,99 and has actually already charged me that for this month!What do I do?
Hey, I've had premium for £4,99 through Unidays for the past year, now I've had to reapply the promo it goes through but under subscription it still says I'm paying £9,99 and has actually already ch...
Not applicable
170 Views
1 replies
0 likes
Good day to everyone, yesterday a little misshap happened to me. My Account is connected to Facebook and I did not want that people were able to see what Musik I was listening to and wanted to change that. I promptly logged into Facebook and deleted ...
Good day to everyone, yesterday a little misshap happened to me. My Account is connected to Facebook and I did not want that people were able to see what Musik I was listening to and...
Not applicable
293 Views
3 replies
0 likes
I'm entering my debit card information and everytime I do it, a message appears telling "Oops, somethig went wrong, try again". I am from Mexico and I once had spotify premium but then I discontinued it, this debit card is new and already activated, ...
I'm entering my debit card information and everytime I do it, a message appears telling "Oops, somethig went wrong, try again". I am from Mexico and I once had spotify premium but then I discontinued...
Not applicable
357 Views
3 replies
0 likes
Good hello everyone.My name is Alexander and im from Sweden.So recently my friend and i just started a huge fight, me and her were like best friends and stuff. So i decided to share my Spotify Account to her, and thats the problem. She is only online...
Good hello everyone. My name is Alexander and im from Sweden. So recently my friend and i just started a huge fight, me and her were like best friends and stuff. So i decided to share my S...
Community Legend
367 Views
1 replies
0 likes
I started my Spotify 30-day free trial and i have a week left, I'm going to tennese next year and i would like to pause my account and save a week of premium. Can anyone help me?
I started my Spotify 30-day free trial and i have a week left, I'm going to tennese next year and i would like to pause my account and save a week of premium. Can anyone help me?
Community Legend
282 Views
1 replies
0 likes
Hey guys, I need your help I just received two invoices for my spotfy premium account from tow different dates but with my same name an information so apparently I have two premium accounts with the same e-mail adress. So i don't know where the secon...
Hey guys, I need your help I just received two invoices for my spotfy premium account from tow different dates but with my same name an information so apparently I have two premium accounts with th...
Community Legend
212 Views
1 replies
0 likes
My Premium service was revoked without my knowledge and all of my playlists were deleted, so according to my account now I am currently under the Free service. I submitted a help ticket. Confirmation of receipt of that help ticket hit my inbox on Jul...
My Premium service was revoked without my knowledge and all of my playlists were deleted, so according to my account now I am currently under the Free service. I submitted a help ticket. Confirm...
Spotify
417 Views
3 replies
0 likes
Spotify Case # 01834158: I have logged in a case with spotify 3 days back and have no response . Pls tell what is you SLA for a customer logged in case and do u have a customer service telephone number .
Spotify Case # 01834158: I have logged in a case with spotify 3 days back and have no response . Pls tell what is you SLA for a customer logged in case and do u have a customer service telephone num...
Casual Listener
637 Views
6 replies
0 likes
