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missing song(s) from playlist

missing song(s) from playlist

 

Premium

United States  

Device

Multiple Apple Devices

Operating System

(iOS 12.1

 

My Question or Issue

I have noticed some songs missing from a playlist. In particular, one song whose name and artist I cannot remember. No playlist has been deleted to recover and I have checked the settings to play unplayable songs. I believe the songs were still showing on the playlist in August. Any suggestions?!?!? 

Reply
2 Replies

Hey there !

 

Let's try and solve the issue together:

 

- First of all send me a screenshot of your playlist so i can see if other users can see more songs on it than you that's how we verify if the problem is only on your device or on others as well.

 

- Then, if it's only on your computer i'd uninstall and reinsatll a fresh copy of Spotify on your device for the system to clean it's Cache, cookies and data usage.

 

- If reinstalling didn't help, get in touch with the customer services team here{snip by Community Moderator}

 

Hope this helped,

Let me know if there's anything else i can help with !

 

The author of the song may have deleted the song from spotify, causing it to disappear.

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