my playlist

[thedoors1954]

Hello everyone! I have a question about my playlist, I just recently switched to a difference service provider, so I transfered all my stuff onto the new Iphone 5 nothing in my playlist should get deleted because I have an account with spotify. I'm trying to add my apps back onto my phone and I logged into my spotify and everthing that I had saved into my playlist is completely gone as if I just signed up to spotify. How can i get my playlist back onto my account, I pay ten bucks a month to have it on my phone and Its acting like I've never used it before. Can anyone help me out?? I'd really appreciate it, Thank you!

[Josh]

Hello!

Are you sure you are not logging into a duplicate account? If you login on your computer can you see your playlists? Also, try the web player. 

[thedoors1954]

No. It looks  as if I became a new user to spotify, I never deleted anything in the playlist. I just updated my phone. I've been using the same user name an password since I started using the program.

[thedoors1954]

logged into that web site link you gave me , shows the same thing with the problem I'm having. ; /

[Joe]

Hi. I think your account may be linked to facebook. Can you try logging out and back in using your facebook credentials - email address not a username?