offline access for this computer/device has been withdrawn

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offline access for this computer/device has been withdrawn

p3nci1b1u3
Newbie

i reinstall my os recently and this messgae appear. please help thankyou

 

1 Reply

Re: offline access for this computer/device has been withdrawn

Peter__
Community Legend

Hey! Welcome to the community :) 

 

This usually happens when you have offline content downloaded to more than 3 devices at the time or the Spotify system "thinks" you have. Try marking a playlist as "Available Offline" again and see if it works. 

If you find that you cannot mark playlists as “Available offline”, restarting your device/computer will allow you to authorise it for offline synchronisation again.

 

Any issues, you can request a reset of your offline devices which will fix this on this topic

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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