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About 2 weeks ago I activated a premium account by KPN.

THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two times KPN tried to help me, but not succesful. They then said you have to contact Spotify.

Can you help me?

1 Reply

Hey @joophielkema, thanks for reaching out to us!


Right now, Spotify doesn't manages third party payments. Since you're unable to activate the Spotify subscription that KPN provides, you'll need to get back to them for further assistance.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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