over charged

[pufferbelly71]

I'm being charged like three times a month and don't know why. Anyone else having this problem or know what to do?

[Begoriol · Accepted solution]

I have the same problem, I´m trying to contact with someone and it´s impossible.

[pufferbelly71]

I'm going to get this fixed if it takes driving to Spotify head office. Lol
It's not right that they won't make this right. I'll let you know what I
find out.

[parishowardhall]

Any update on this?! X

[osornios]

You should contact customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you out.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.