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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88181 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
737076 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755607 Views
18 replies
29 likes
Hi I have a short question: can i buy a US 12 month Gift card and redeem it and than change my country ? Or will i loose my prepaid months when i change the country ? thanks
Hi I have a short question: can i buy a US 12 month Gift card and redeem it and than change my country ? Or will i loose my prepaid months when i change the country ? than...
Community Legend
436 Views
1 replies
0 likes
Estou realmente sem entender a política do Spotify. Primeiro vejo uma oferta pelo facebook de assinatura do premium por 1,99 nos três primeiros meses. Assino o Spotify contando com o que foi anunciado. Uma semana depois minha assinatura do premium é ...
Estou realmente sem entender a política do Spotify. Primeiro vejo uma oferta pelo facebook de assinatura do premium por 1,99 nos três primeiros meses. Assino o Spotify contando com o que foi anunciad...
252 Views
0 replies
0 likes
Spotify won't let me cancel this subscription that I didn't order in the FIRST PLACE!! THERE IS NO BUTTON FOR ME TO CANCEL!!
Spotify won't let me cancel this subscription that I didn't order in the FIRST PLACE!! THERE IS NO BUTTON FOR ME TO CANCEL!!
Community Legend
199 Views
1 replies
0 likes
I wanted to get a 6 month gift card. My payment was through dotpay. It wen through - I got confirmation from dotpay, but the spotify page only shows "Loading please wait" And that the pay meant is getting processed. Normally it takes only few second ...
I wanted to get a 6 month gift card. My payment was through dotpay. It wen through - I got confirmation from dotpay, but the spotify page only shows "Loading please wait" And that the pay meant is ge...
Community Legend
229 Views
1 replies
0 likes
Hi I accidentally upgraded to Spotify family.I thought I could share my playlists that way but I was wrong. I have no one to share with so it feels kind of stupid to pay for family package. How can I go back to my premium?
Hi I accidentally upgraded to Spotify family. I thought I could share my playlists that way but I was wrong. I have no one to share with so it feels kind of stupid to pay for family package. How can...
Community Legend
306 Views
1 replies
0 likes
Hi there. I've been trying to delete my Spotify account since a lot of time, but it seems impossible. After having filled the contact form, which simply redirects me to the same page (which links me to the contact form, which redirects to the same pa...
Hi there. I've been trying to delete my Spotify account since a lot of time, but it seems impossible. After having filled the contact form, which simply redirects me to the same page (which ...
Roadie
327 Views
2 replies
0 likes
Dear Spotify staff, I am writing to enquire about a problem with my log in into the Spotify account on my Android device Sony Z1 Compact. My log in works when i try to log in via Internet. But when i log in via my phone I get to the welcome screen an...
Dear Spotify staff, I am writing to enquire about a problem with my log in into the Spotify account on my Android device Sony Z1 Compact. My log in works when i try to log in via Internet....
Casual Listener
543 Views
3 replies
0 likes
It took me WEEKS to have my account CLOSED with this company. Not having a customer service # should have been my first clue that Spotify was going to be a problem!!!! But I paid for the time I used the services and then we made the decision to finan...
It took me WEEKS to have my account CLOSED with this company. Not having a customer service # should have been my first clue that Spotify was going to be a problem!!!! But I paid for the time I used ...
Community Legend
233 Views
1 replies
0 likes
Someone please help me. I have tried several times to contact Spotify but haven't received an answer only an automated answer. This is my problem... I tried to purchase the student premium and when I put all my credit card information in and tried to...
Someone please help me. I have tried several times to contact Spotify but haven't received an answer only an automated answer. This is my problem... I tried to purchase the student premium and when I...
Community Legend
165 Views
1 replies
0 likes
My daughter and i are on the spotify premium 129.00 monthly plan. I want to add my husband who's trying spotify for the first time on a different device. How do i do that? Will i be charged twice since ill be using the same card?
My daughter and i are on the spotify premium 129.00 monthly plan. I want to add my husband who's trying spotify for the first time on a different device. How do i do that? Will i be charged twice sin...
Community Legend
217 Views
1 replies
0 likes
I am a Malaysian Spotify user, and have for a very long time been using a CIMB Debit card to pay for Spotify, until they decided it would be a really genius idea to block nearly every online transaction available. I have since switched to using Publi...
I am a Malaysian Spotify user, and have for a very long time been using a CIMB Debit card to pay for Spotify, until they decided it would be a really genius idea to block nearly every online transact...
Not applicable
2108 Views
6 replies
0 likes
I run a record label. I was wondering if I can use a user account named after my labels name to verify my 3 artists accounts. For example, my user account is name GetFameRecords but artists is named ABC, 123, 666. Can I use one user profile to verify...
I run a record label. I was wondering if I can use a user account named after my labels name to verify my 3 artists accounts. For example, my user account is name GetFameRecords but artists is named ...
Community Legend
446 Views
1 replies
0 likes
Hi trying to set a password to login to devices other then with facebook. It sends me an email, which sends me to set password device page, i've tried putting in a few different passwords, all lower case, upper and lower, uper, lower, and numbers, bu...
Hi trying to set a password to login to devices other then with facebook. It sends me an email, which sends me to set password device page, i've tried putting in a few different passwords, all lower ...
Community Legend
307 Views
1 replies
0 likes
I checked my bank account and there was two payments to spotify! One had the student discount and one was the regular price, I dont know why this happened. I need this fixed ASAP!
I checked my bank account and there was two payments to spotify! One had the student discount and one was the regular price, I dont know why this happened. I need this fixed ASAP!
Roadie
427 Views
1 replies
0 likes
So I'm trying to update my email adress in my profile because the current one there no longer exists.My facebook and spotify accounts are linked but the default emails are not the same.Facebook has the right one but spotify does not.When I try to cha...
So I'm trying to update my email adress in my profile because the current one there no longer exists. My facebook and spotify accounts are linked but the default emails are not the same. Facebook h...
Not applicable
255 Views
2 replies
0 likes
I am a spotify free userand want to change my country so that I have access to my music while I am travelling.However, when I go to settings I can only choose my home country. I remember though that it did work 2 month ago when I was in thailand (now...
I am a spotify free userand want to change my country so that I have access to my music while I am travelling. However, when I go to settings I can only choose my home country. I remember though tha...
Not applicable
224 Views
2 replies
0 likes
This is upsurd. I pay for premium I should receive premium service. My offline playlists are unavailable and it's saying I need premium to access it. I continue to pay for premium and can't get it. Very frustrated
This is upsurd. I pay for premium I should receive premium service. My offline playlists are unavailable and it's saying I need premium to access it. I continue to pay for premium and can't get it. V...
Community Legend
318 Views
3 replies
0 likes
I recently got a new iPhone and logged back into my Spotify account, and noticed all the songs I had saved from the past month are gone. They aren't on my desktop either. Can I get them back somehow?
I recently got a new iPhone and logged back into my Spotify account, and noticed all the songs I had saved from the past month are gone. They aren't on my desktop either. Can I get them back somehow?
Spotify Star
200 Views
1 replies
0 likes
What is the difference between the USA catalogue size and Canada in terms of number of songs available?Any other notable differences between the two services?ThanksBrian
What is the difference between the USA catalogue size and Canada in terms of number of songs available? Any other notable differences between the two services? Thanks Brian
Newbie
4189 Views
2 replies
0 likes
Both of my kids accepted my invitation but after that nothing happened. They received invite codes but there was no where to put them. I signed them up on their phones for a free 7 day premium trial thinking maybe Spotify would figure out they were p...
Both of my kids accepted my invitation but after that nothing happened. They received invite codes but there was no where to put them. I signed them up on their phones for a free 7 day premium trial ...
Casual Listener
803 Views
2 replies
0 likes
