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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If I canel my subscribtion and then in the middle of it without being cancelled, I resubscribe will my paypal be charged twice? (The button says come back)
I am being charged twice. One for the single subscription and another for the family subscription. My account only shows the single subscription but my bank account shows both.How to cancel the family plan?
I have to change the details for a new creditcard, but it won't accept. Tried two different..
Im intrested in spotify premium.One of my firends already has spotify premium.So i thought about Spotify Family.But he told me that we had to download the same music on our offline deviceswhen using spotify family.Is this true?
Hi, Last night while I was listening to stuff, there was nothing wrong - all my playlists were there, everything was fine.I started Spotify this morning and found all my playlists deleted and some random crap added. I immediatelly changed my password...
If I upgrade to the family plan, when I go to discover page, is it going to start recommending music based on what a family member has listened to?
Hey, I have spotify premium for a couple of months now but suddenly some of my songs went missing.I saved every song of mine in "Songs" and have one playlist where all of them are in too so that I can hear them offline.there are around 900 songs but ...
Hi, I started using Spotify on a 7 day trial on 05/03/16 and signed up for a Premium account when it ended, I have therefore been using Spotify for nearly 4 weeks. I've read that Discover takes 2 weeks to generate so am wondering why I do not yet hav...
How do i contact support to ask for a refund?
Can i use my spotify family plan on my cell phone? since you have to live in the same address as the other members on the plan, when I leave the house can I still use it ?
I just sigined up for the student plan, and I was charged right away without being able to try out the 30 day free trial, not to mention I was charged twice but there's only a record of being charged once... I'm hoping the 2nd charge is somewhere rec...
Hello, I recently bought spotify premium when it was the holiday special, and i meant to cancel the subscription once it was back to the normal $10 a month. I just canceled the premium however it still charged me for this month, is there anyway i cou...
Hi,I would like to add my 14-yr old step-daughter to my premium account as a family member. We share custody with her mum, so she's not at ours all the time. Can I still add her?Thanks
Hi I have a spotify account which I haven't used for a long time. For some reason the country is USA. When I try to change it to UK (where I am based), there is no option to do that - the only country I can select is USA. Can anyone help? Thanks! Mar...
Hello, I forgot to cancel my subscription in time (after three months trial) so I will have premium a month longer which is fine. But after that month, I don't want it any more. Can I cancel it now, and then still use it this month? Or do I have to d...
I was automatically registered for this forum which is wierd. What is this? I checked the notifications and saw the following, check the dates:You earned the Registered for one week badge! 56 seconds agoYou earned the Registered for one day badge! ye...
I recently got a new computer (Lenovo Thinkpad) and am able to log in just fine using the web platform but not the Spotify application I downloaded to my computer. I keep getting error code 3 and even changed my password and the same thing is still h...
Bonjour/Bonsoir, Mon anglais étant pas très bon je vais éviter de parler en anglais. Voilà alors j'aimerais changer mon moyen de paiement pour utiliser PaySafeCard, problème, ce moyen de paiement n'est pas affiché, nul part ou alors je suis aveugle. ...
Hi, i signed up last night for the Premium for $0.99 for 3 months. However, i was charged $9.90 for one month. I am a new user. Please help to reinstate to 3 months for $0.99. Thank you.
I received my bank statement from Feb. Looking through it, I've noticed a first payment was taken on Feb. 2 and Feb. 12th, also, I just have 1 account. Question?? Reading through the comments, I'm not the only person this has happened to. And why is ...