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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I had premium for about 2 months, after that ended it converted me over to the free version. When it relaunched I tried to play some songs but they didn't seem to play and would get skipped with the message "Can't play song" before I was converted I ...
Hi, I cannot login to spotify since several days. Tried several PC installations and on mobile. All the same. My IP address is from Germany and my country in the spotify account settings is also Germany. Still, not possible to login. Can you please l...
So recently, I taught my mom how to use spotify so she'll stop asking me to pirate music for her... and so I did. She recently logged onto her Facebook account on my spotify account and I can't seem to disconnect it. Basically my spotify name and pro...
Hi,So I use the web player at work, at home and have the spotify app on my Android phone. I've logged into my premium account through facebook with no problems until yesterday. Suddenly, no matter what computer I'm on, I get a "redirect loop error." ...
When trying to use the spotify premium 2 month promotion for playstation users the website constantly gives me and error message, what should I do?
I've tried doing this multiple times and I'm still getting crashes. http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotify-crashes-when-adding-removing-tracks-from-playlist/m-p/538536/highlight/true#M61283 flash version 11.8.800.170 my os...
Hi, Im new here so I dont know if this post goes here... Im going on a long trip with my husband, I just downloaded spotify on my Android and it seems it works just fine. Im going to download it here on his laptop and download music but my question i...
Clicked on this offer to sign up for 3 months for 0.99 and got charged 11.99! This is very misleading, why was I charged this amount!
I use Spotify student and spotify charged my card 9.99, I then realized my Spotify student account expired so immediately I registered as a student that same day. I am still a student and Spotify had said they would not charge again however it is now...
I created a Premium account with Facebook, and I LOVE it. Now, however, I wish to change my payment method from my parent's credit card to mine, as I am in college. I would like to activate the 12 month college discount using my own card information ...
Hello Everyone,I hope you can help me. I subscribed for premium and received a confirmation it has been charged already but I did not receive an email confirmation and the status reflected when I checked my account is still free.
I attempted to use my Spotify account this morning but had no success. Nothing would play on my devices. Very upsetting as I depend on music to help my state of being. In my panicked search I discovered an email from Spotify with the header, "Your Sp...
Hello, So recently my spotify account was hacked and its linked to my facebook account,They managed to change the e-mail, password, they got my details and all.I believe this may be a leak in the system, but i was wondering if i could get some help f...
I bought the 3 month Dec-Feb £0.99 premium trial. I then cancelled it on the 29th February. I've been charged £9.99 for March even though I cancelled it.
Before trying to get the student code, I had to put in my debit card information & afterwards the student code didn't work out because it wasn't found in the system so I continued with just going with the free subscription but I checked my bank accou...
I paid on March 1st for my monthly premium, I'm getting a new phone with a lot of memory so I won't be using spotify anymore. If I cancel today, March 6th, will I lose my Premium although I pre-paid for the month? Or do I continue to have it til the ...
Under my recent listened to category I selected the hide option for someone else's playlist. I want to listen to that playlist again but u don't know how to unidentified the playlist nor I remember the person's profile name.
I tried to register for the student discount, it did not let me finish registering, but charged me. I would like my money back..
So, I've noticed this a couple of times, I usually have premium and my downloaded songs so I can play them offline, however, a couple times when I revert to free(mostly due to in impromptus time), and then resubscribe to premium, all my downloaded so...
Hi Spotify, Please kindly help me. I was on the 3 months free trial program previously. I checked my receipts list and started paying from the second month. May I please get an explanation for this? The initial 3 month free trial was what drew me int...