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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407221 Views
  • 959 replies
  • 107 likes
  • Account
  • 407221 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176759 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176759 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100151 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100151 Views
  • 68 replies
  • 10 likes

Solved!! payment failed

helllo, hope someone can help. I got an email saying that my payment had failed to come through to spotify and that they would try in the next few days. I use paypal to pay the premium price and today my paypal says that the payment is 'pending' beca...

  • Casual Listener
  • helllo, hope someone can help.   I got an email saying that my payment had failed to come through to spotify and that they would try in the next few days. I use paypal to pay the premium price...
  • michellef0rd
  • Newbie
  • 48170 Views
  • 17 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 48170 Views
  • 17 replies
  • 1 likes

Cant log in to my account

I useFacebook to login into Spotify, which was working perfectly fine even about three days ago. I was using Spotify on Windows, PS4 and my phone as well but when I try to open Spotify on my phone, today, I got the message that I'm trying to login fr...

  • Casual Listener
  • I useFacebook to login into Spotify, which was working perfectly fine even about three days ago. I was using Spotify on Windows, PS4 and my phone as well but when I try to open Spotify on my phone, t...
  • almashassan
  • Casual Listener
  • 209 Views
  • 1 replies
  • 0 likes
  • Login
  • 209 Views
  • 1 replies
  • 0 likes

Error code: fp 1005

Hi, When I try to upgrade my Family account to 2 members and I click the submit button. I keeps giving me this error: fp 1005.Please someone help?

  • Newbie
  • Hi,   When I try to upgrade my Family account to 2 members and I click the submit button. I keeps giving me this error: fp 1005. Please someone help?
  • 1601 Views
  • 0 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1601 Views
  • 0 replies
  • 1 likes

moved countries: get suggestions for original country

I've moved countries, and my Spotify account transferred as well. So now, all the standard suggestions like "Charts" and "Discover" are for my new country, as apparently Spotify bases this on your "home"-country (or whatever it thinks this is). I'd r...

  • Newbie
  • I've moved countries, and my Spotify account transferred as well.   So now, all the standard suggestions like "Charts" and "Discover" are for my new country, as apparently Spotify bases this o...
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
  • 122 Views
  • 0 replies
  • 0 likes

Payment not accepted from known working credit cards

My known working VISA debit card is being repeatedly rejected on your payment system for 2 days now. Tried all other cards, AMEX, etc... all failed on your site. Incredibly frustrated... FAMILY account so all family is locked out ALL WEEKEND. My week...

  • Newbie
  • My known working VISA debit card is being repeatedly rejected on your payment system for 2 days now. Tried all other cards, AMEX, etc... all failed on your site. Incredibly frustrated... FAMILY accou...
  • kbrooksc
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
  • 197 Views
  • 1 replies
  • 0 likes

Spotify Premium Student Error

" Hey, so I was on Spotify's Thanksgiving Premium for 3 months and loved it. But, it expired today, and I thought of permanently upgrading to premium. Since, I am a student at SUNY Plattsburgh, I figured I qualified for the student discount. But, whe...

  • Newbie
  • " Hey, so I was on Spotify's Thanksgiving Premium for 3 months and loved it. But, it expired today, and I thought of permanently upgrading to premium. Since, I am a student at SUNY Plattsburgh, I fig...
  • kbrooksc
  • Community Legend
  • 428 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 428 Views
  • 1 replies
  • 1 likes

account due to expire

Hi, my account is due to expire, but my bundle with my network provider still has another 6 months to run (who pay for the service) Ive contacted them and everything is fine at their end. I need to find out if this is just a mistake in subscription s...

  • Newbie
  • Hi, my account is due to expire, but my bundle with my network provider still has another 6 months to run (who pay for the service) Ive contacted them and everything is fine at their end. I need to f...
  • kbrooksc
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Premium not working

Hi, I payed this month Spotify premium and I can't use the premium options on my phone. In my account it says that I have premium and I can use it in my tablet but I can't in my iPhone. I logged out 3 times to see what happen and still not working

  • Newbie
  • Hi, I payed this month Spotify premium and I can't use the premium options on my phone. In my account it says that I have premium and I can use it in my tablet but I can't in my iPhone. I logged out ...
  • kbrooksc
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium
  • 144 Views
  • 1 replies
  • 0 likes

Can't buy premium - Wrong Country?

I tried to sign up for premium today. Its asking for my zip code but i live in canada so its a postal code. I tried putting that in and it gives an error message saying invalid zip code. I looked at my profile and its showing im in the US and won't l...

  • Newbie
  • I tried to sign up for premium today. Its asking for my zip code but i live in canada so its a postal code. I tried putting that in and it gives an error message saying invalid zip code. I looked at ...
  • kbrooksc
  • Community Legend
  • 759 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 759 Views
  • 1 replies
  • 0 likes

I can't change my country

When I try to log onto Spotify on the computer it tells me that my country does not match the one set in my profile. I'm from Canada and it says I'm the in US. When i went to go change it the only option was USA, no other countries. So now I can't lo...

  • Newbie
  • When I try to log onto Spotify on the computer it tells me that my country does not match the one set in my profile. I'm from Canada and it says I'm the in US. When i went to go change it the only op...
  • kbrooksc
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 177 Views
  • 1 replies
  • 0 likes

I was charged for premium even though I canceled premium and was using free

Is there any type of support people I can email about them charging me even though I don't have premium??????

  • Newbie
  • Is there any type of support people I can email about them charging me even though I don't have premium??????
  • kbrooksc
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Anyone else just literally got hacked?

I was just listening to one of my playlists on a car rie and someone literally hacked my spotify and changed my password at that instance. It's weird because they used it to listen to music lol. I removed my card for now. Any other things you guys ca...

  • Newbie
  • I was just listening to one of my playlists on a car rie and someone literally hacked my spotify and changed my password at that instance. It's weird because they used it to listen to music lol. I re...
  • kbrooksc
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 154 Views
  • 1 replies
  • 0 likes

account doesnt exist anymore

so i got a spotify premium trial for 30 days and cancelled before the 30 days ended so i didnt get charged, but it still charged me anyway. i disputed and got my money back, but now ehenver i try to sign into my accound it won't let me anymore, givin...

  • Newbie
  • so i got a spotify premium trial for 30 days and cancelled before the 30 days ended so i didnt get charged, but it still charged me anyway. i disputed and got my money back, but now ehenver i try to ...
  • kbrooksc
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 218 Views
  • 1 replies
  • 0 likes

Is Spotify free on the computer

So I did some reading about spotify premium and what i saw was spotify free was only for a 30 day trial. So does that mean after 30 days i can't listen to spotify on my computer? And if so do I have to cancel in order not to be charged? If that is al...

  • Newbie
  • So I did some reading about spotify premium and what i saw was spotify free was only for a 30 day trial. So does that mean after 30 days i can't listen to spotify on my computer? And if so do I have ...
  • KatesHere
  • Community Legend
  • 9441 Views
  • 1 replies
  • 0 likes
  • Free
  • 9441 Views
  • 1 replies
  • 0 likes

Stolen Account

Turkish: merhaba türkiyede yaşıyorum paradeshop.net isimli siteden hesap aldım hesap çalıntı imiş fakat farketmeden önce kart bilgilerimi yazmıştım ve şuan kart bilgilerim hala orda iptal etmek ve kullanıcısına hesabı geri vermek istiyorumEnglish: Hi...

  • Newbie
  • Turkish:   merhaba türkiyede yaşıyorum paradeshop.net isimli siteden hesap aldım hesap çalıntı imiş fakat farketmeden önce kart bilgilerimi yazmıştım ve şuan kart bilgilerim hala orda iptal et...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 220 Views
  • 0 replies
  • 0 likes

Student Discount Error

I tried to get the student discount premium subscription, but it kept not accepting my student information. When I checked my bank account this morning I had been charged $5.48 four times and I still don't have premium. HELP

  • Newbie
  • I tried to get the student discount premium subscription, but it kept not accepting my student information. When I checked my bank account this morning I had been charged $5.48 four times and I still...
  • KatesHere
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 160 Views
  • 1 replies
  • 0 likes

Subscription cost incresed from £4.99 to £9.99?

Hi, I have a studen subscription for £4.99 a month. I have had this for around a year and had no issues with payment. I just happened to see on my bank statement that for the past three months spotify have debited £9.99 from my account... without my ...

  • Newbie
  • Hi,   I have a studen subscription for £4.99 a month. I have had this for around a year and had no issues with payment. I just happened to see on my bank statement that for the past three mo...
  • hannahkershaw98
  • Newbie
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Change of sign in method

Hi! I have deleted my facebook app from my mobile, and I cannot sign in on the mobile app without the facebook app so I want to change the sing in method from Facebook to an ordinary User and Password. Is it possible? Thanks

  • Casual Listener
  • Hi!   I have deleted my facebook app from my mobile, and I cannot sign in on the mobile app without the facebook app so I want to change the sing in method from Facebook to an ordinary User an...
  • KatesHere
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Login
  • 236 Views
  • 1 replies
  • 0 likes

Cant' logon on

I just downloaded spotify. I have an account and have my user name and password. It will not let me log on/ I have tried and tried... I am logging on NOT with facebook. I put in my user name and password. What am I doing wrong? Thank you

  • Newbie
  • I just downloaded spotify.  I have an account and have my user name and password.  It will not let me log on/  I have tried and tried... I am logging on NOT with facebook.  I pu...
  • user-removed
  • Not applicable
  • 301 Views
  • 2 replies
  • 1 likes
  • 301 Views
  • 2 replies
  • 1 likes

Please Delete my Account

will you please delete my Spotify account? I barely ever use it & I have premium but I would like to delete my whole account. thx.

  • Newbie
  • will you please delete my Spotify account? I barely ever use it & I have premium but I would like to delete my whole account. thx. 🙂
  • Ryszard1942
  • Newbie
  • 272 Views
  • 3 replies
  • 0 likes
  • Premium
  • 272 Views
  • 3 replies
  • 0 likes