Logged into my spotify account this morning - All playlists are gone and my saved songs

[yes11x]

Hello!

So I just logged into my spotify account which I am using frequently. But this morning was completly different. Every single playlist of mine was gone, and a new playlist was created with random songs.

And all of my 2000+ saved songs was also gone.

Could my account have been hacked?

[Maxim · Accepted solution]

Hey @yes11x and welcome to the Community!

It sounds like someone may have accessed your account. I recommend changing your password and logging out ouf all devices here: https://www.spotify.com/account/overview/

If you've lost any playlists, you can recover those here: https://www.spotify.com/account/recover-playlists/

Spotify Support is able to revert your Spotify music libary back to 24hours earlier I think.

Contact methods:

FB - http://bit.ly/SpotifyFB

Twitter - http://bit.ly/SpotifyTW

Contact form - http://bit.ly/SpotifyCF

[yes11x]

Thank you!

I've put my secondary disk in quarantine and running malwarebytes right now - And the password is changed of course.

Another question. Do you think spotify will give me any information about who could have connected to my account? I saw that a Android phone was connected this morning to my account (I do not own a android phone) and this is probably the dude who got access. And i am courios where this dude is from.

I removed all devices!

[Maxim]

Hey @yes11x,

I'm not too sure about that but you can just reach out to Spotify Support regarding your music and with that question 🙂