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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76722 Views

28 replies

0 likes

  • 76722 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94905 Views

9 replies

2 likes

Account
Login
  • 94905 Views
  • 9 replies
  • 2 likes

Charged for monthly and then annually

Hello, I need help and need to be contacted by a representative ASAPI was chartged on the 14th for the monthly rate.I was then charged for an ANNUAL RATE today. I merely thought I was updating my accountTHIS IS NOT WHAT I WOULD LIKE TO PAY FOR.I need...

Newbie

Hello,   I need help and need to be contacted by a representative ASAP I was chartged on the 14th for the monthly rate. I was then charged for an ANNUAL RATE today. I merely thought I was up...

djmackphunk

Casual Listener

202 Views

1 replies

0 likes

Account
  • 202 Views
  • 1 replies
  • 0 likes

Spotify Student - PayPal?

Hello, I recently noticed Spotify accepts PayPal payments except for the Student membership. So they not accept it or is there a way to bypass it?

Newbie

Hello, I recently noticed Spotify accepts PayPal payments except for the Student membership. So they not accept it or is there a way to bypass it?

djmackphunk

Casual Listener

581 Views

1 replies

0 likes

Other
Premium
Subscription
  • 581 Views
  • 1 replies
  • 0 likes

student discount, college not listed

holy *ing do you guys make it *ing hard to apply for the college discount. i mean seriously. holy *. ive sent my pictureless id which apparently doesnt work and my class schedule. why the hell do you guess put a pending $5charge if the darn account i...

Casual Listener

holy *ing do you guys make it *ing hard to apply for the college discount. i mean seriously. holy *. ive sent my pictureless id which apparently doesnt work and my class schedule. why the hell do you...

tedyesca

Casual Listener

325 Views

1 replies

0 likes

Other
Premium
Subscription
  • 325 Views
  • 1 replies
  • 0 likes

adds too loud

Spotify u tryna kill me with your loud af adds? Almost got an heart attack. Pls fix it, it's not fun!

Casual Listener

Spotify u tryna kill me with your loud af adds? Almost got an heart attack. Pls fix it, it's not fun!

Iirominati

Casual Listener

526 Views

4 replies

0 likes

Other
  • 526 Views
  • 4 replies
  • 0 likes

Solved!! Unable to subscribe to premium

I have been trying trying to subscribe to premium for a couple of days. Each time I have tried I have ended up at a "Start spotify premium " screen that hangs with the circle icon going round and round. I am using a windows 10 laptop. I have tried un...

Casual Listener

I have been trying trying to subscribe to premium for a couple of days. Each time I have tried I have ended up at a "Start spotify premium " screen  that hangs with the circle icon going round a...

agentx20

Casual Listener

1742 Views

1 replies

0 likes

Premium
Subscription
  • 1742 Views
  • 1 replies
  • 0 likes

Can't login into my account anymore

So as the title says i can't login into my account anymore, spotify logged me out from my desktop and android device and everytime i try to login with facebook, because i connected my facebook account to my spotify, i get errorcode 3: username or pas...

Casual Listener

So as the title says i can't login into my account anymore, spotify logged me out from my desktop and android device and everytime i try to login with facebook, because i connected my facebook accoun...

cajunthunder

Casual Listener

490 Views

4 replies

0 likes

Account
Login
  • 490 Views
  • 4 replies
  • 0 likes

Notifications

Hello ! Why my spotify premium is not showing notifications ??I have turned on all ticks in settings for notifications..Spotify is showing me - you dont have any notifications . But i know , i have nev notifications. Thank you

Newbie

Hello !  Why my spotify premium is not showing notifications ?? I have turned on all ticks in settings for notifications.. Spotify is showing me - you dont have any notifications .  But...

MauriceMV

Spotify Star

265 Views

1 replies

0 likes

Account
  • 265 Views
  • 1 replies
  • 0 likes

Mis Spelled Email address

I mis spelled my email address when typing in, but I put my credit card into in. Being charged but not able to login to spotify because I am unsure what email address... I need to change the email address.

Newbie

I mis spelled my email address when typing in, but I put my credit card into in. Being charged but not able to login to spotify because I am unsure what  email address...   I need to chan...

jean3601

Community Legend

309 Views

1 replies

0 likes

Account
Premium
Subscription
  • 309 Views
  • 1 replies
  • 0 likes

Billing date when upgrading to spotify family

I'm about to upgrade to spotify family. I currently have spotify premium and my premium subscription will renew in 2 weeks. Will I be charged the full amount, or a pro-rated difference if I upgrade to spotify family today?

Newbie

I'm about to upgrade to spotify family. I currently have spotify premium and my premium subscription will renew in 2 weeks.   Will I be charged the full amount, or a pro-rated difference if I ...

jean3601

Community Legend

301 Views

1 replies

0 likes

Premium
Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Locked account, no notification - there has been an error with your payment.

Hello,I purchased Spotify Premium one year license on 18. of jan this year, I have confirmation of Paypal and my bank account, that the money has been transferred and today without notice, my account has been locked and you want to tell me there has ...

Newbie

Hello, I purchased Spotify Premium one year license on 18. of jan this year, I have confirmation of Paypal and my bank account, that the money has been transferred and today without notice, my accou...

jean3601

Community Legend

244 Views

1 replies

0 likes

Premium
  • 244 Views
  • 1 replies
  • 0 likes

Password rejected in iPhone app

Although my password works fine in the Spotify web site I cannot sign in with it to my iPhone app.

Newbie

Although my password works fine in the Spotify web site I cannot sign in with it to my iPhone app.

jean3601

Community Legend

269 Views

1 replies

0 likes

Login
  • 269 Views
  • 1 replies
  • 0 likes

got billed when i cancelled my account

i just got billed 10 bucks putting my money account in a negative balance. also i cancelled my premium when i did not want to be billed it took money i did not have out of my account. you people make it impossable to contact you the number you provid...

Newbie

i just got billed 10 bucks putting my money account in a negative balance. also i cancelled my premium when i did not want to be billed it took money i did not have out of my account. you people make...

jean3601

Community Legend

350 Views

1 replies

0 likes

Account
Login
Other
Premium
Security
Subscription
  • 350 Views
  • 1 replies
  • 0 likes

Singular account becomes familiar, how can I link playlist from others users to my familiar account?

Dear all, I need your help, every single member of my family used to have his/her own spotify account, then we realized that we could use a familiar account, so I got a familiar subscription. The thing is that we want to link the previus playlist tha...

Newbie

Dear all,   I need your help,   every single member of my family used to have his/her own spotify account, then we realized that we could use a familiar account, so I got a fa...

jean3601

Community Legend

283 Views

1 replies

0 likes

Premium
  • 283 Views
  • 1 replies
  • 0 likes

Moii

Hahahahsjbk

Newbie

Hahahahsjbk

215 Views

0 replies

0 likes

Premium
  • 215 Views
  • 0 replies
  • 0 likes

30 day Free trial?

so i have a question do i everytime I upgrade on spotify do i get a 30 day free trial because I already had premiun but i finished so I newed it and when i sign up I got the receipt and I was wondering if I already got charge for this month or not

Casual Listener

so i have a question do i everytime I upgrade on spotify do i get a 30 day free trial because I already had premiun but i finished so I newed it and when i sign up I got the receipt and I was wonderi...

MaryS

Roadie

205 Views

1 replies

0 likes

Premium
  • 205 Views
  • 1 replies
  • 0 likes

30 day free trial

After 7 day trial,I got a e-mail offer 30 day trial.It lead me to a webpage to fill in payment data.I thought it might be 0 dollar trial.But my premium start charging without trial.

Casual Listener

After 7 day trial,I got a e-mail offer 30 day trial. It lead me to a webpage to fill in payment data. I thought it might be 0 dollar trial. But  my premium start  charging without trial.

sakura08

Roadie

1938 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 1938 Views
  • 3 replies
  • 0 likes

Solved!! signed up for free month of premium

but i got directly charged for the first monthso how does this work then?

Casual Listener

but i got directly charged for the first month so how does this work then?

sakura08

Roadie

365 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount hasn't been active for 5 months

Hi Guys, I was kind of hoping that someone could please help me out with an issue. Basically, I signed up with Spotify on the basis that I get 50% off for student discount. I just realised (I don't check my online statement that much, truth be told) ...

Newbie

Hi Guys,   I was kind of hoping that someone could please help me out with an issue.   Basically, I signed up with Spotify on the basis that I get 50% off for student discount. I just r...

Algee

Roadie

386 Views

1 replies

0 likes

Subscription
  • 386 Views
  • 1 replies
  • 0 likes

30 days free premium trial

I have received two emails saying I can access 30 days of a free premium trial but when I click on the link it just gives me the option of 99 cents for three months. It seems a bit unethical if they are promising a free trial but then making you pay ...

Casual Listener

I have received two emails saying I can access 30 days of a free premium trial but when I click on the link it just gives me the option of 99 cents  for three months.  It seems a bit unethi...

LittleKanga

Casual Listener

657 Views

2 replies

0 likes

Free
Premium
Subscription
  • 657 Views
  • 2 replies
  • 0 likes

As my name says My account got hacked

Hello it seems as if my spotify account got hacked. I recived an email one day ago saying that my account has switched emails the link spotify gave me to change emails back seemed to be dead. So I dug around the internet and found the anonymous ticke...

Casual Listener

Hello it seems as if my spotify account got hacked. I recived an email one day ago saying that my account has switched emails the link spotify gave me to change emails back seemed to be dead. So I du...

sakura08

Roadie

513 Views

3 replies

0 likes

Account
Security
  • 513 Views
  • 3 replies
  • 0 likes