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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88806 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758577 Views
18 replies
29 likes
So I'm trying to update my email adress in my profile because the current one there no longer exists.My facebook and spotify accounts are linked but the default emails are not the same.Facebook has the right one but spotify does not.When I try to cha...
So I'm trying to update my email adress in my profile because the current one there no longer exists. My facebook and spotify accounts are linked but the default emails are not the same. Facebook h...
Not applicable
255 Views
2 replies
0 likes
I am a spotify free userand want to change my country so that I have access to my music while I am travelling.However, when I go to settings I can only choose my home country. I remember though that it did work 2 month ago when I was in thailand (now...
I am a spotify free userand want to change my country so that I have access to my music while I am travelling. However, when I go to settings I can only choose my home country. I remember though tha...
Not applicable
227 Views
2 replies
0 likes
This is upsurd. I pay for premium I should receive premium service. My offline playlists are unavailable and it's saying I need premium to access it. I continue to pay for premium and can't get it. Very frustrated
This is upsurd. I pay for premium I should receive premium service. My offline playlists are unavailable and it's saying I need premium to access it. I continue to pay for premium and can't get it. V...
Community Legend
321 Views
3 replies
0 likes
I recently got a new iPhone and logged back into my Spotify account, and noticed all the songs I had saved from the past month are gone. They aren't on my desktop either. Can I get them back somehow?
I recently got a new iPhone and logged back into my Spotify account, and noticed all the songs I had saved from the past month are gone. They aren't on my desktop either. Can I get them back somehow?
Spotify Star
203 Views
1 replies
0 likes
What is the difference between the USA catalogue size and Canada in terms of number of songs available?Any other notable differences between the two services?ThanksBrian
What is the difference between the USA catalogue size and Canada in terms of number of songs available? Any other notable differences between the two services? Thanks Brian
Newbie
4195 Views
2 replies
0 likes
Both of my kids accepted my invitation but after that nothing happened. They received invite codes but there was no where to put them. I signed them up on their phones for a free 7 day premium trial thinking maybe Spotify would figure out they were p...
Both of my kids accepted my invitation but after that nothing happened. They received invite codes but there was no where to put them. I signed them up on their phones for a free 7 day premium trial ...
Casual Listener
804 Views
2 replies
0 likes
I'm trying to exchange my email so i may reuse it for a premium account, without the secuirity limitations of the Facebook social media site....I have updated my Facebook email as instructed on the account page, it has been 48 hours and it has not up...
I'm trying to exchange my email so i may reuse it for a premium account, without the secuirity limitations of the Facebook social media site.... I have updated my Facebook email as instructed on t...
Community Legend
221 Views
1 replies
0 likes
I went to subscribe with spotify student, but it couldnt verify my school. However it charged me $5.40 to my card for the subscription. But when I go under my account to receipts or subscription there is no trace of it anywhere to be found?
I went to subscribe with spotify student, but it couldnt verify my school. However it charged me $5.40 to my card for the subscription. But when I go under my account to receipts or subscription ther...
Community Legend
192 Views
1 replies
0 likes
So I am a little confused, I went to get the student offer, but they couldn't verify me. So I went and tried to just get the regular premium account-- only to find out I had been charged for the student account. I shrugged it off and went to go and c...
So I am a little confused, I went to get the student offer, but they couldn't verify me. So I went and tried to just get the regular premium account-- only to find out I had been charged for the stud...
Newbie
286 Views
2 replies
1 likes
I have been a preimum subscriber for well over a year. Just hours ago, my Spotify account is showing as Free on both my desktop (Windows 8.1) and my iOS (iPhone 6S, iOS9) app. I have reinstalled the application mutliple times and it still will not sh...
I have been a preimum subscriber for well over a year. Just hours ago, my Spotify account is showing as Free on both my desktop (Windows 8.1) and my iOS (iPhone 6S, iOS9) app. I have reinstalled the ...
Community Legend
226 Views
1 replies
0 likes
Hi at all, I wanted to unfollow some artists and tried to do so. But everytime i unfollow an artist it will still show at my "following" list... it's pretty annoying ... anyone know why the artists i unfollow still show? i also tried to log out and l...
Hi at all, I wanted to unfollow some artists and tried to do so. But everytime i unfollow an artist it will still show at my "following" list... it's pretty annoying ... anyone know why the ...
Community Legend
3860 Views
3 replies
0 likes
I paid for three months of spotify family for $9.99 on 12/15/15 and was charged again for it on 1/15/16. Why am I being charged twice?
I paid for three months of spotify family for $9.99 on 12/15/15 and was charged again for it on 1/15/16. Why am I being charged twice?
Not applicable
226 Views
1 replies
0 likes
Hello Spotify users and employees,I am attempting to sign back up for Spotify Premium (as Spotify unfortunately cancels my account every month for some reason unknown to me). When I went to sign back up again, I received the following message: "Oops,...
Hello Spotify users and employees, I am attempting to sign back up for Spotify Premium (as Spotify unfortunately cancels my account every month for some reason unknown to me). When I went to...
Community Legend
228 Views
1 replies
0 likes
Hey, I have tried to cancel my account for a while until I had more money and it still takes money out my my account. How do I stop this and get a. Refund?
Hey, I have tried to cancel my account for a while until I had more money and it still takes money out my my account. How do I stop this and get a. Refund?
Community Legend
203 Views
1 replies
0 likes
Hello, At Christmas, I bought a 6 month Spotify Premium ecard for my girlfirend but she has not been able to activate it so far. How could we fix this issue? Many thanks!
Hello, At Christmas, I bought a 6 month Spotify Premium ecard for my girlfirend but she has not been able to activate it so far. How could we fix this issue? Many thanks!
Casual Listener
525 Views
4 replies
0 likes
Every month around the time when my subscription is renewing I will get a message on the app saying there is trouble processing my payment but it usually goes through in a few days. Now I am unable to activate premium at all after trying to log out a...
Every month around the time when my subscription is renewing I will get a message on the app saying there is trouble processing my payment but it usually goes through in a few days. Now I am unable t...
Community Legend
265 Views
1 replies
0 likes
So I accidently uninstalled a whole bunch of songs, how do I get it back? I have already clsoed the programmes is there any other way to restore them. I have seen tthreads where mods have restored peoples songs.
So I accidently uninstalled a whole bunch of songs, how do I get it back? I have already clsoed the programmes is there any other way to restore them. I have seen tthreads where mods have restored pe...
Community Legend
206 Views
1 replies
0 likes
Bought and verified student monthly. Money was taken from cc but I dont see my account updated to premuim. Did I miss something?
Bought and verified student monthly. Money was taken from cc but I dont see my account updated to premuim. Did I miss something?
Regular
571 Views
8 replies
0 likes
How to add a second premium account since family is not available in Canada? We want to pay less for a second account for our daughter and somehow we saw it was possible to attach a second premium account for less in canada but I haven't found any wa...
How to add a second premium account since family is not available in Canada? We want to pay less for a second account for our daughter and somehow we saw it was possible to attach a second prem...
Community Legend
245 Views
1 replies
0 likes
hey! i'm trying to delete my premium account but sotify won't let me. what am I supposed to do? they say they are sorry for me leaving them and that i can come back when ever i want to but when i go back to my account, i just get the message that my ...
hey! i'm trying to delete my premium account but sotify won't let me. what am I supposed to do? they say they are sorry for me leaving them and that i can come back when ever i want to but when i go ...
Roadie
218 Views
1 replies
0 likes
