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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80604 Views

9 replies

2 likes

Account
Login
  • 80604 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654567 Views

13 replies

4 likes

Account
  • 654567 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735135 Views

18 replies

29 likes

  • 735135 Views
  • 18 replies
  • 29 likes

premium dissapered

I payed for premium for 6 months via Swedbank and entered The code. Everything worked fine for like 2 weeks an Rhen dissapered. I should mention otroligt wass about The same time i got too usa (from sweden)I got a recipt from you With this text.Thank...

Casual Listener

I payed for premium for 6 months via Swedbank and entered The code. Everything worked fine for like 2 weeks an Rhen dissapered. I should mention otroligt wass about The same time i got too usa (from ...

Danielgudmarsso

Casual Listener

168 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Register password for other devices , not accepting any passwords

Hi, I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time. All the passwords I have tried are not valid.What are the ...

Regular

Hi,   I am trying to register a new password to use with other devices (the triode plugin for slimserver). I received a link in my email. Then I can type my new password, and the a second time...

kit-kat

Regular

603 Views

8 replies

0 likes

Premium
  • 603 Views
  • 8 replies
  • 0 likes

Cant Register

why cant i register my plan 129. Ive made many accounts already and still it wont let me go to my account. Ive enter my number already so many times, and the registeration code, and still it wont let me subscribe/register. Only a white Blank space sh...

Newbie

why cant i register my plan 129. Ive made many accounts already and still it wont let me go to my account. Ive enter my number already so many times, and the registeration code, and still it wont let...

Ox1

Roadie

342 Views

1 replies

0 likes

Premium
  • 342 Views
  • 1 replies
  • 0 likes

Tracks missing

Hey, Been subscribing to Spotify for for a couple of years now and I'm very happy with the service, however, I've been notified a couple of times in the last few weeks that the new Venetian Snares - Traditional Synthesizer Music is now available. I w...

Newbie

Hey,   Been subscribing to Spotify for for a couple of years now and I'm very happy with the service, however, I've been notified a couple of times in the last few weeks that the new Venetian ...

kbrooksc

Community Legend

279 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 279 Views
  • 1 replies
  • 0 likes

Cancel Spotify Family

Hello, How can I cancel my Spotify Family ? At this moment, I've an "empty slot" in my Spotify Family since 2 month. But I'm continue to pay for one slot + my "normal" subscription. What's wrong ? How can I cancel this "empty slot" without cancel my ...

Casual Listener

Hello,   How can I cancel my Spotify Family ?   At this moment, I've an "empty slot" in my Spotify Family since 2 month. But I'm continue to pay for one slot + my "normal" subscription....

Ox1

Roadie

313 Views

3 replies

0 likes

Subscription
  • 313 Views
  • 3 replies
  • 0 likes

Can't share playlist with specific user

I'm a premium member and would like to share a playlist with a friend (who I think is not a paid user, but not certain). When I clcik on share > send to and try to enter the user's name, she doesn't show up. I do see her in my Friends list, though.

Newbie

I'm a premium member and would like to share a playlist with a friend (who I think is not a paid user, but not certain). When I clcik on share > send to and try to enter the user's name, she doesn...

HailHawkeye

Newbie

203 Views

1 replies

0 likes

Account
  • 203 Views
  • 1 replies
  • 0 likes

Cancelled But Keep Getting Charged

I cancelled my account months ago but keep getting charged. I filled out a form on this site as well as tried Twitter but zero help received from Spotify. How do I stop the payments from going through and more importantly GET MY MONEY BACK FROM WHEN ...

Newbie

I cancelled my account months ago but keep getting charged.    I filled out a form on this site as well as tried Twitter but zero help received from Spotify.  How do I stop the payme...

DasPeter

Community Legend

218 Views

1 replies

0 likes

Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Andrea

Hola que tal, acabó de unirme a spotify y me acabo de dar de alta en premium hace unos minutos pagué. Él problema es que no me aparece mi cuenta premium , me aparece la Free.

Newbie

Hola que tal, acabó de unirme a spotify y me acabo de dar de alta en premium hace unos minutos pagué. Él problema es que no me aparece mi cuenta premium , me aparece la Free.

Steph_B

Roadie

294 Views

1 replies

0 likes

Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Problem with Setting password for Device

(Intro, you may skip this :The link from my Sonos system (controller on iPad) to Spotify (premium) is no longer working. Was adviced by the support centre to try and solve it by deleting the Spotify Account from Sonos and then to add it back. To be a...

Regular

(Intro, you may skip this :The link from my Sonos system (controller on iPad)  to Spotify (premium) is no longer working. Was adviced by the support centre to try and solve it by deleting the Sp...

Pitou

Regular

792 Views

6 replies

0 likes

Account
  • 792 Views
  • 6 replies
  • 0 likes

Adding a family member

I had to re subscribe to premium due to an alleged payment issue. I selected the Family plan plus 1. The first email invite I sent to my wife said the email address did not exist which it does. So I used another email address for the invite and now i...

Casual Listener

I had to re subscribe to premium due to an alleged payment issue. I selected the Family plan plus 1. The first email invite I sent to my wife said the email address did not exist which it does. So I ...

Katspleen

Casual Listener

252 Views

1 replies

0 likes

Premium
  • 252 Views
  • 1 replies
  • 0 likes

can i transfer my subscription to my new account?

hello! i recently got a new account because i needed a new username but my subscription is on my old account. is there any possible way i could transfer my subscription onto my new account? thanks!!

Newbie

hello! i recently got a new account because i needed a new username but my subscription is on my old account. is there any possible way i could transfer my subscription onto my new account? thanks!!

kbrooksc

Community Legend

310 Views

1 replies

0 likes

Account
Login
Premium
Subscription
Unlimited
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Fido

How do i redeem my 2 years free from my new fido plan?.. My code wont work, and fido has sent me another. Am i trying to redeem it in the wrong place?.. Ive been going to the premium upgrade section and then when it asks for credit card information i...

Casual Listener

How do i redeem my 2 years free from my new fido plan?.. My code wont work, and fido has sent me another. Am i trying to redeem it in the wrong place?.. Ive been going to the premium upgrade section ...

sonjaweber77

Casual Listener

1154 Views

5 replies

1 likes

Premium
Subscription
  • 1154 Views
  • 5 replies
  • 1 likes

Spotify web site and account language

Problem:The Spotify app does have a language setting, but when I click on the View Account button in the app, a web page is open in the default browser that is in the language of the country the subscription is bound to. Suggestion:Please provide a w...

Regular

Problem: The Spotify app does have a language setting, but when I click on the View Account button in the app, a web page is open in the default browser that is in the language of the country the su...

Zorq

Regular

899 Views

6 replies

0 likes

Account
Other
  • 899 Views
  • 6 replies
  • 0 likes

Solved!! You Guys Helped Me Get My Real Name Out There But

Is there now a way I can DIRECT MESSAGE those friends of mine whom I already follow but who have not yet followed back to call their attention specifically to the fact that I'm on Spotify? Or do I have to make some general annoncement to that effect ...

Casual Listener

Is there now a way I can DIRECT MESSAGE those friends of mine whom I already follow but who have not yet followed back to call their attention specifically to the fact that I'm on Spotify? Or do I ha...

Bittencourt

Spotify Star

295 Views

1 replies

0 likes

Free
  • 295 Views
  • 1 replies
  • 0 likes

Spotify connected to facebook

First off my spotify account was hacked some weeks ago, now that i got it back i realized that some random guy has his facebook account linked up with my spotify. I tried disconnecting his account but it keeps coming back. I simply want my own facebo...

Newbie

First off my spotify account was hacked some weeks ago, now that i got it back i realized that some random guy has his facebook account linked up with my spotify. I tried disconnecting his account bu...

kbrooksc

Community Legend

403 Views

3 replies

0 likes

Account
  • 403 Views
  • 3 replies
  • 0 likes

Automatically logs me in on public computer

When you log in to Spotify, it automatically has "remember me" checked. I didn't remember to uncheck it when I logged in to Spotify from a computer at my college, but now even when I log out the computer still logs my account in automatically when yo...

Newbie

When you log in to Spotify, it automatically has "remember me" checked. I didn't remember to uncheck it when I logged in to Spotify from a computer at my college, but now even when I log out the comp...

KatesHere

Community Legend

413 Views

1 replies

0 likes

Login
Security
  • 413 Views
  • 1 replies
  • 0 likes

Problemas na Assinatura Premiun

FIZ EU o Pagamento do Prêmio VIA BOLETO NÃO ATIVOU ALMEIDA 809

Newbie

FIZ EU o Pagamento do Prêmio VIA BOLETO NÃO ATIVOU ALMEIDA 809

217 Views

0 replies

0 likes

Account
Premium
  • 217 Views
  • 0 replies
  • 0 likes

Account

Dear all, i would like to delete my account! 

Visitor

Dear all,   i would like to delete my account! 

Tyronesimmons

Casual Listener

247 Views

1 replies

0 likes

Account
  • 247 Views
  • 1 replies
  • 0 likes

Neeed a contact phone number or email for support!

I was charged money even though I canceled at the beginning of the month. Need to get in touch with customer support. The online form does not work! Help please!

Casual Listener

I was charged money even though I canceled at the beginning of the month.  Need to get in touch with customer support.  The online form does not work!  Help please!

KatesHere

Community Legend

331 Views

3 replies

0 likes

Account
Premium
Subscription
  • 331 Views
  • 3 replies
  • 0 likes

HELP MY SONGS FROM OCTOBER 2015 FORWARD HAVE DISAPPEARED

i dont know how it happened but all of my songs from october 2015 to now have just been deleted. Please tell me there is a way to get it back.

Casual Listener

i dont know how it happened but all of my songs from october 2015 to now have just been deleted. Please tell me there is a way to get it back.

septiczz

Casual Listener

362 Views

2 replies

0 likes

Account
Other
  • 362 Views
  • 2 replies
  • 0 likes