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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8989 Views
  • 1 replies
  • 9 likes
  • Security
  • 8989 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481145 Views
  • 979 replies
  • 111 likes
  • Account
  • 481145 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210661 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210661 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120745 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120745 Views
  • 72 replies
  • 12 likes

Facebook data staying after disconnecting my Facebook

I recently connected my account to my Facebook to get it working with Tunespeak, but I then disconnected, no longer interested in using that program, but my Facebook information (name/profile picture) won't go away. I've tried reconnecting and discon...

  • Casual Listener
  • I recently connected my account to my Facebook to get it working with Tunespeak, but I then disconnected, no longer interested in using that program, but my Facebook information (name/profile picture...
  • Maxim
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

using abroad

I have just moved from the UK, where I was a free user, to Malta and want to recover all the stuff I saved and peole I follow and so on. Is this possible? If I upgrade to premium will all my stuf come back? At the moment I have nothing and am cross!!

  • Newbie
  • I have just moved from the UK, where I was a free user,  to Malta and want to recover all the stuff I saved and peole I follow and so on. Is this possible? If I upgrade to premium will all my st...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! HELP!

So the 31st of December of 2015 I paid for a spotify gift card because I didn't want to use a credit card. The gift card was 30$ worth it. I paid 0.99$ for 3 months (that was offer that was going around). Now my account says that is going to expire a...

  • Newbie
  • So the 31st of December of 2015 I paid for a spotify gift card because I didn't want to use a credit card. The gift card was 30$ worth it. I paid 0.99$ for 3 months (that was offer that was going aro...
  • JCdotnl
  • Roadie
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Does the free trial renew automatically?

I started the seven day free trial on my Kindle Fire. Does it renew automatically? If it does, how do I cancel it so that it won't renew after the trial is over?

  • Casual Listener
  • I started the seven day free trial on my Kindle Fire. Does it renew automatically? If it does, how do I cancel it so that it won't renew after the trial is over?
  • JCdotnl
  • Roadie
  • 1578 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1578 Views
  • 1 replies
  • 0 likes

Reembolso, me cobraron cuando ya habia cancelado mi cuenta

como dice el titulo, habia ya cancelado mi cuenta de prueba por un mes antes de que se me cobrara, hoy me encuentro con que me han cobrado por el servicio premium y yo ni siquiera he ingresado a ni a la aplicacion ni a la pagina de spotify, ya he ent...

  • Newbie
  • como dice el titulo, habia ya cancelado mi cuenta de prueba por un mes antes de que se me cobrara, hoy me encuentro con que me han cobrado por el servicio premium y yo ni siquiera he ingresado a ni a...
  • jiajp
  • Casual Listener
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 364 Views
  • 1 replies
  • 0 likes

Can't log in with facebook

Heyy, eversince a few days ago I cannot login with facebook. The login screen appears for a few seconds in my browser and then wents away without getting me logged in. I reinstalled it several times and I restarted my computer all with no help. Can s...

  • Casual Listener
  • Heyy, eversince a few days ago I cannot login with facebook. The login screen appears for a few seconds in my browser and then wents away without getting me logged in. I reinstalled it several t...
  • Maarku23
  • Casual Listener
  • 338 Views
  • 3 replies
  • 0 likes
  • Free
    Login
  • 338 Views
  • 3 replies
  • 0 likes

Paguei minha na conta por boleto, hoje já é sábado e nada

Paguei minha conta por boleto na segunda feira, hoje já é sábado, e gostaria muito de usar minha conta esse fim de semana. Mais de 4 dias úteis e nada do reconhecimento do meu pagamento.

  • Newbie
  • Paguei minha conta por boleto na segunda feira, hoje já é sábado, e gostaria muito de usar minha conta esse fim de semana. Mais de 4 dias úteis e nada do reconhecimento do meu pagamento.
  • jiajp
  • Casual Listener
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Spotify Introductory offer premium Php 9

Hi Guys!. I was planning to Get spotify premium here at the Philippines. The introductory Price cost Php 9 Only.But when I tried paying by mobile, paying by bank, Paying by cash or Paying by Mobile Carrier points. It gives me the regular Price of Php...

  • Newbie
  • Hi Guys!.  I was planning to Get spotify premium here at the Philippines. The introductory Price cost Php 9 Only. But when I tried paying by mobile, paying by bank, Paying by cash or Payin...
  • jfgbash
  • Newbie
  • 1989 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1989 Views
  • 3 replies
  • 0 likes

My account email was changed

I have gotten an email today from spotify saying my email has changed but it wasn't me i submitted a email to the account details. how long does it normally take for them to read emails and respond back?

  • Casual Listener
  • I have gotten an email today from spotify saying my email has changed but it wasn't me i submitted a email to the account details.  how long does it normally take for them to read emails and re...
  • jamsterkid
  • Newbie
  • 417 Views
  • 2 replies
  • 0 likes
  • Account
  • 417 Views
  • 2 replies
  • 0 likes

Spotify premium

Hi,I pay 4.99 a month for spotify premium. I can only use shuffle play on my phone but on my computer it is fine.I really want to use spotify on my phone without adverts or shuffle play as my computer is broken. How do I go about doing this? Do I hav...

  • Newbie
  • Hi, I pay 4.99 a month for spotify premium. I can only use shuffle play on my phone but on my computer it is fine. I really want to use spotify on my phone without adverts or shuffle play as my com...
  • msmfb
  • Newbie
  • 412 Views
  • 3 replies
  • 0 likes
  • Premium
  • 412 Views
  • 3 replies
  • 0 likes

Promo code trial not working

I recieved a promo code for premium from work - when i enter it it says that it is not valid. I tried to contact customer support - but all i recieved was a message to come to the forum - is there any way to get direct help for this issue?

  • Visitor
  • I recieved a promo code for premium from work - when i enter it it says that it is not valid. I tried to contact customer support - but all i recieved was a message to come to the forum - is there an...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 331 Views
  • 1 replies
  • 0 likes

Not letting me sign in

I signed up for Premium account through Rogers and now when I try to log in it says (login fail: you've already created an account with this email address)I tried creating a new account with a different email address but obviously that's not gonna be...

  • Newbie
  • I signed up for Premium account through Rogers and now when I try to log in it says (login fail: you've already created an account with this email address) I tried creating a new account with a diff...
  • Maxim
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Link my Spotify account to another Facebook profile

Hello, everybody! My Spotify is linked to an old Facebook account I don't use anymore and I'd like to link it to the new account I actually use everyday so I can delete the old account. Does any of you know if this is possible? I don't want to lose a...

  • Newbie
  • Hello, everybody!   My Spotify is linked to an old Facebook account I don't use anymore and I'd like to link it to the new account I actually use everyday so I can delete the old account. &nb...
  • Maxim
  • Spotify Star
  • 766 Views
  • 1 replies
  • 0 likes
  • Account
  • 766 Views
  • 1 replies
  • 0 likes

Account was hacked, want to get all music back

I woke up this morning and found a bunch of new music on my account. It turns out someone was able to get onto my account and basically hijacked it. I have changed the password and got my account back into my possesion but all my music is gone. Is th...

  • Casual Listener
  • I woke up this morning and found a bunch of new music on my account. It turns out someone was able to get onto my account and basically hijacked it. I have changed the password and got my account bac...
  • Maxim
  • Spotify Star
  • 463 Views
  • 3 replies
  • 0 likes
  • Account
  • 463 Views
  • 3 replies
  • 0 likes

I deleted Facebook and I lost my account

I had the account dsb26@live.com and after I permanently deleted Facebook I lost it, and I had my followed musicians and everything, now I am desperate. I already sent a message on the spotify support.

  • Newbie
  • I had the account dsb26@live.com and after I permanently deleted Facebook I lost it, and I had my followed musicians and everything, now I am desperate. I already sent a message on the spotify suppor...
  • Maxim
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Where is the $0.99?

I saw spotify giving a $0.99 for 3 month subsciption so i went to apply for it. Why did it deduct $9.90 and only giv me a 1 month subsciption?May i know what has happened? I need an answer

  • Newbie
  • I saw spotify giving a $0.99 for 3 month subsciption so i went to apply for it. Why did it deduct $9.90 and only giv me a 1 month subsciption? May i know what has happened? I need an answer
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Deleting account and recreating

I signed up for Spotify using Facebook but when I deactivate FB I can't use Spotify. How do I go about having my playlists backed up and my account deleted so I can recreate using my email? I'd like to get Premium again but not if it requires FB.

  • Newbie
  • I signed up for Spotify using Facebook but when I deactivate FB I can't use Spotify. How do I go about having my playlists backed up and my account deleted so I can recreate using my email? I'd like ...
  • Maxim
  • Spotify Star
  • 818 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 818 Views
  • 1 replies
  • 0 likes

My Spotify account is hacked, Help please!

My account seems to be hacked by someone and I'm unable log in through Facebook and password or email In this morning I just receive an email telling that my account email address changed from my email: rodrigosan.lima@gmail.com to this okangencel@ho...

  • Newbie
  • My account seems to be hacked by someone and I'm unable log in through Facebook and password or email   In this morning I just receive an email telling that my account email address chang...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Didnt want my spotify to renew.

who do i contact if i want a refund from an automatic renewal?

  • Newbie
  • who do i contact if i want a refund from an automatic renewal?
  • Maxim
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 354 Views
  • 1 replies
  • 0 likes

Cant cancel my subscription!

im trying to cancel my subscription before it renews on the 29th. However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it just goes back to the beginging of the questions. Not allow...

  • Newbie
  • im trying to cancel my subscription before it renews on the 29th.   However when i get to the cancel options, and choose my reason etc, on the final step of entering my password to confirm, it...
  • driveflanger
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes