Im hacked

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Im hacked

Casual Listener

Hello yesterday night at 00:34 igot a message on my mail that my email had been changed. But no one had logged into my email so how does this work?

I can still connect thru facebook but i cant change email or password =/

 

Please help me, the hackers email is: coma1234@gmail.com

 

Need help!

3 Replies
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Re: Im hacked

Rock Star 24
Rock Star 24

Hi @metaru and welcome to the Spotify Community!

 

Spotify Support can help you with this for sure. You can contact them through this Link: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using this form)

 

If you get an automated email reply telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

MaximRock Star 24
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Re: Im hacked

Casual Listener
The thing is all i get is this "Currently we have a high volume of Swedish business. We will respond to you as soon as we can. Do you use English to get a faster response. Thanks for your patience and we apologize for the long response times." Been saying that for ages and i cant reach anything else then the swedish support they always move me to the swedish...
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Re: Im hacked

Rock Star 24
Rock Star 24

I would reply to that email in English. Alternatively, you can contact Spotify Support on Twitter or Facebook 🙂

MaximRock Star 24
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Note: I'm not a Spotify employee.
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