Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I mistyped my password when registering, and I'm trying to reset it. When I click on "forgot your password" it takes me to "edit your profile", which has a change password section. However, when I enter a new password that brings up a "confirm your changes" section which wants my original password, which I obviously don't have. Also under community help there appears to be a broken "reset your password" link. I want to have my password reset and emailed to my registered email address. How do I do this? Thanks.
Solved! Go to Solution.
From your online profile, click on your name at the top and select Log Out. Then go to https://www.spotify.com/password-reset/ and request a reset.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
If you want to retrieve your password, log out then from the login screen, click on the "forgot your password" link.
From your online profile, click on your name at the top and select Log Out. Then go to https://www.spotify.com/password-reset/ and request a reset.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
If you want to retrieve your password, log out then from the login screen, click on the "forgot your password" link.
Awesome thanks that worked. I didn't realize I needed to log out first, which seemed risky given that there was no way to log back in.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…