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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294397 Views

529 replies

34 likes

Account
Free
  • 294397 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542388 Views

990 replies

115 likes

Account
  • 542388 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129810 Views

74 replies

12 likes

Account
Login
Premium
  • 129810 Views
  • 74 replies
  • 12 likes

Solved!! Spotify as a gift

i want to buy a one year premium subscription for my nephew for christmas. do i have to do it from his device? If so, can i do it from his phone?

Casual Listener

i want to buy a one year premium subscription for my nephew for christmas. do i have to do it from his device? If so, can i do it from his phone?

Josh

Community Legend

783 Views

7 replies

0 likes

  • 783 Views
  • 7 replies
  • 0 likes

Cancelling

I have 12 days left on my free trial account, if i cancel it now...will i still have the remaining 11 days under premium or once you cancel you go straight back to free???

Newbie

I have 12 days left on my free trial account, if i cancel it now...will i still have the remaining 11 days under premium or once you cancel you go straight back to free???

Josh

Community Legend

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes

Problems with payment for 3-for-1 month subscription.

Hi, I want to purchase a 3-for-1 mo. subscription, but unfortunately I am being overcharged. The page indicates me to type a zip code, and here in Lima, Peru, we don't use that that often, and when I put a US zip code, I get the tax charged to the $9...

Casual Listener

Hi,   I want to purchase a 3-for-1 mo. subscription, but unfortunately I am being overcharged. The page indicates me to type a zip code, and here in Lima, Peru, we don't use that that often,...

Joe

Community Legend

429 Views

3 replies

0 likes

Account
Premium
Subscription
  • 429 Views
  • 3 replies
  • 0 likes

various Spotify premium problems

Hi please could you someone at spotify log me out from all devices? My laptop was stolen. User name is Jus77. Also I would very much like to reset my password as I dont know it (I can only logon via Facebook) . Every time I request a forgotten passwo...

Casual Listener

Hi please could you someone at spotify log me out from all devices? My laptop was stolen. User name is Jus77. Also I would very much like to reset my password as I dont know it (I can only logon via ...

Joe

Community Legend

617 Views

2 replies

0 likes

Account
Login
Premium
  • 617 Views
  • 2 replies
  • 0 likes

Spotify thinks I am a new user.

I have an premium account. I logged in with my email instead of my Facebook account. Spotify then created a new account thinking I was new. I try logging in with my Facebook account, but Spotify insists on now associating me with the "new" account in...

Visitor

I have an premium account. I logged in with my email instead of my Facebook account. Spotify then created a new account thinking I was new. I try logging in with my Facebook account, but Spotify insi...

Joe

Community Legend

225 Views

3 replies

0 likes

  • 225 Views
  • 3 replies
  • 0 likes

Log out from facebook

Ok on my phone I logged out my main spotify account. Then I logged in again with a different facebook account. But the problem is when I log out, and I click log in, it automaticlly logs in to my different facebook account. It won't ask me to type in...

Newbie

Ok on my phone I logged out my main spotify account. Then I logged in again with a different facebook account. But the problem is when I log out, and I click log in, it automaticlly logs in to my dif...

meahtenoha

Spotify

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Trying to get premium after I en

I am not getting my premium even thought I just entered a $30 girt card and it is saying I need upgrade but I don't know how!! Please help.

Newbie

I am not getting my premium even thought I just entered a $30 girt card and it is saying I need upgrade but I don't know how!! Please help.

Josh

Community Legend

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

I can't login as a first time user.

I just installed spotify and I don't have facebook. I am trying to change my password because it is not accepting the one I made -- but it's asking for my current password. Clicking "i forgot my password" brings me to the password reset section of my...

Casual Listener

I just installed spotify and I don't have facebook. I am trying to change my password because it is not accepting the one I made -- but it's asking for my current password. Clicking "i forgot my pass...

Joe

Community Legend

309 Views

3 replies

0 likes

Login
  • 309 Views
  • 3 replies
  • 0 likes

Payed Premium but I have no Premium?!

Hello, I paid for Spotify Premium this month, but now I have no Premium - only free?! Is there any contact person or somebody who can check this? Greets

Visitor

Hello,   I paid for Spotify Premium this month, but now I have no Premium - only free?! Is there any contact person or somebody who can check this?   Greets

matsjoa

Casual Listener

199 Views

2 replies

0 likes

  • 199 Views
  • 2 replies
  • 0 likes

Human help

Really hard to buy anything on Spotify and to get some help from the Spotify people...

Casual Listener

Really hard to buy anything on Spotify and to get some help from the Spotify people...

Christoffer

Community Legend

489 Views

3 replies

0 likes

  • 489 Views
  • 3 replies
  • 0 likes

Can't get premium from Chile

I've been having the same problem last 3 days. I have been trying to get spotify premium from chile with my credit card (Visa) but it always says that my credit card is not from the same country as where I registered. So, I sent a ticket a couple day...

Regular

I've been having the same problem last 3 days. I have been trying to get spotify premium from chile with my credit card (Visa) but it always says that my credit card is not from the same country as w...

Fcobelmar21

Regular

963 Views

11 replies

0 likes

Premium
Subscription
  • 963 Views
  • 11 replies
  • 0 likes

military deploment to afghanistan

being stationed in camp leatherneck where they for sure have wifi. Planning on downloading all playlist to laptop before I leave, offline mode. So basically all I have to do is log in once a month using wifi right? Also will I be able to use Spotify ...

Casual Listener

being stationed in camp leatherneck where they for sure have wifi. Planning on downloading all playlist to laptop before I leave, offline mode. So basically all I have to do is log in once a month us...

MikeyB

Community Legend

652 Views

2 replies

0 likes

Subscription
  • 652 Views
  • 2 replies
  • 0 likes

e-cards for user in another country?

Hi, I'd like to buy an e-card as a gift for someone living in the UK. I live in Sweden. However, the website states that e-cards can only be redeemed in the same country as they were purchased in. Say what...? Am I missing something? Cheers, Mr. Peed...

Newbie

Hi, I'd like to buy an e-card as a gift for someone living in the UK. I live in Sweden. However, the website states that e-cards can only be redeemed in the same country as they were purchased in...

Josh

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! I guess that my subscription plan has been wrongly changed.

I have a charge for almost U$S70 on my credit card while my subscription is just Monthly Premium. On my account settings it appears as I have three charges, one free, two monthly. But nothing about a yearly subscriptionor any other purchases. On my c...

Newbie

I have a charge for almost U$S70  on my credit card while my subscription is just Monthly Premium.  On my account settings it appears as I have three charges, one free, two mont...

Josh

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Lost premium account, playlists and starred tracks.

On my two computers, MAC and PC, my account shows as "free" and all my playlists/starred tracks are now gone. However on my iphone, I still have all my playlists and can use the premium functionality.This occurred when I booted up the windows machine...

Casual Listener

On my two computers, MAC and PC, my account shows as "free" and all my playlists/starred tracks are now gone.  However on my iphone, I still have all my playlists and can use the premium functio...

Josh

Community Legend

223 Views

2 replies

0 likes

Account
Other
Premium
Subscription
  • 223 Views
  • 2 replies
  • 0 likes

Not connected to facebook but my fb profile picture and name still appear in spotify

I signed into spotify using my email address and it linked my account to FB - not what i want. I've tried disconnecting in preferences, logging out then deleteing and reinstalling the app (i'm on a mac) and deleting the cache folders but my fb name a...

Casual Listener

I signed into spotify using my email address and it linked my account to FB - not what i want. I've tried disconnecting in preferences, logging out then deleteing and reinstalling the app (i'm on a m...

Joe

Community Legend

377 Views

1 replies

0 likes

Account
  • 377 Views
  • 1 replies
  • 0 likes

Spotify connected with facebook destroyed an account

Hello there, yesterday, when my buddy was around, he suddenly connected his spotify account with my facebook, which was connected to my spotify account before (by login into spotify website). Now he connected his account with his facebook again, and ...

Newbie

Hello there, yesterday, when my buddy was around, he suddenly connected his spotify account with my facebook, which was connected to my spotify account before (by login into spotify website). Now h...

Joe

Community Legend

210 Views

1 replies

0 likes

Account
  • 210 Views
  • 1 replies
  • 0 likes

Spotify not matching with facebook properly

Hi, I downloaded spotify and connected with facebook. It synced my friends but my username is not the same as my name on facebook and my profile picture didn't sync as well. Is it possible that I already had an account on spotify? (must forgotten it)...

Newbie

Hi,   I downloaded spotify and connected with facebook. It synced my friends but my username is not the same as my name on facebook and my profile picture didn't sync as well.  Is it ...

MikeyB

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes